Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,282 Reviews)
Rating breakdown 2,282 reviews
5 Stars
1,684
4 Stars
381
3 Stars
127
2 Stars
45
1 Star
45
87%of customers recommend this product.
(
625 out of
716)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: adunn
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
This is my 3rd watch and I love it. I get the chance to upgrade every few years and they get better each time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit!
on August 19, 2025
Posted by: Iceberg
[This review was collected as part of a promotion.] I've had the original Galaxy watch the galaxy watch 4, galaxy watch five pro, and the 7. This is, by far the lightest and best fitting, and of all the other galaxy watches that i've had. One UI8 is great too. The tiles and the icons are all much easier to read. The apps are straight across in a row, not staggered like before. I still have my watch 7, and I alternate between the two but the 8 is much more comfortable! I've also started using Gemini for multiple timers at the same time, it makes cooking much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't get notifications as I should
on February 18, 2026
Posted by: Jmac4055
from Oklahoma
Expertise:Intermediate
Was very excited to upgrade from my galaxy watch 4 to the galaxy watch 8. The watch is great. Some of the features are late with the notifications. I would get notifications on my phone and hear the notification thru my listening device but hardly recieve it on the watch 8. After a while I would get a flood of notifications and not all notifications. I did not have this issue with my galaxy watch 4. A bit disappointed
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, February 19, 2026
Howdy Jmac4055,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out, "Manage notifications on your Samsung smart watch" to help resolve what you've described to be experiencing with your notifications. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. We're here to help, if you need us! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Check out, "Manage notifications on your Samsung smart watch" to help resolve what you've described to be experiencing with your notifications. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. We're here to help, if you need us! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Posted by: kpcruz
Expertise:Intermediate
Verified Purchase:Yes
I was extremely happy to trade in my older Galaxy watch (which I liked) because I had wanted a larger face and a smaller band. I've barely explored all the features but am already very happy with my purchase.
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible watch regret buying
on September 4, 2025
Posted by: Gajj
Crappie watch battery ony lasts a couple hours don't buy this product you will regret it
Response from Samsung USBy R&R Team, September 5, 2025
Greetings Gajj, Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Feel free to let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for being a dedicated Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
THE CHARGE DOESNT LAST
on November 8, 2025
Posted by: MrsPlunkett
[This review was collected as part of a promotion.] It doesn't stay connected to my phone. I can charge it to 100% and I can get probably 18 hours. If I charge it to 92% I get maybe 8. Wish I would've kept my 7 it was worth it this IS NOT
Value
1
Response from Samsung USBy R&R Team, November 10, 2025
Howdy MrsPlunkett,
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Also take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Also take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: Not happy customer
Expertise:Intermediate
Verified Purchase:Yes
this watch does not hold its batterie, twice a day it has to be charged.
Value
2
Response from Samsung USBy R&R Team, November 21, 2025
Aloha,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Your Galaxy Watch8 has a manufacture warranty for 12-month for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Your Galaxy Watch8 has a manufacture warranty for 12-month for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Vero
Verified Purchase:Yes
I love it but I think the battery runs down faster my previous galaxy 6 watch.
Written by a customer while visiting Samsung US