Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7
(426 Reviews)
Rating breakdown 426 reviews
5 Stars
329
4 Stars
67
3 Stars
16
2 Stars
10
1 Star
4
84%of customers recommend this product.
(
63 out of
75)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Liz Young
from Olympia, WA
Expertise:Beginner
Verified Purchase:Yes
This watch is magical! I'm tracking my health better and it's brilliant to be able to answer a call on my watch! Kinda feel like a secret agent speaking into my watch - lol!
I just wish the battery life was longer. I still have to charge it almost daily. That's my only issue.
I just wish the battery life was longer. I still have to charge it almost daily. That's my only issue.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I'm loving the new Galaxy 8 watch! It seems a bigger than my 7 was but I think it's just the change in shape.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
poor sound quality on watch
on September 8, 2025
Posted by: Aries
from los Angeles, ca
Expertise:Intermediate
the looks and comfort of watch is up to par however when it comes to quality using it as a phone, it is of poor quality. you can't hear people's outgoing message. it's either you can't hear it at all or it cuts in and out. and when you leave a voicemail message and you play back your message to hear how it sounds. totally poor quality. you can't hear it at all or bits and pieces and you can't even make out of it. Samsung needs to work on improving this aspect of their phone. the sound quality because it totally is garbage. I wasn't expect this with Samsung for being one of the global leaders manufacturing phones, smart watches. etc. Do something soon!!! upgrade software or what have you to satisfy customers and for your reputation to buy go down... down some more.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, September 8, 2025
Greetings Aries, Thanks for sharing your experience using the Samsung Galaxy Watch8 with us. We value your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Speaker quality can become diminished by water or dirt becoming trapped in the speaker grille or interference from other Bluetooth devices. Be sure to increase the Media volume in your watch's settings and ensure software is up to date. Restarting both your watch and any connected headphones can also resolve temporary glitches, while checking for and adjusting equalizer settings or Dolby Atmos in the sound settings may improve quality. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Samsung Support
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Facebook Messenger
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X Messages
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Samsung Community
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Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Warranty Info
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Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
My first smart watch
on July 27, 2025
Posted by: Sandy Beach
from Northern California
Expertise:Beginner
Today is my 3rd day with my new watch. I got the 40mm in silver with the small/medium sport strap in mint. The face is plenty large for my wrist, strap is roomy enough.
Cons: strap was very difficult to clip on!
Battery dies quickly!
I'd really like more watch faces that are more feminine, most seem very masculine. I'd love to
be able to use my phone screen saver for my clock face.
Pros: I'm loving the health monitoring, even an ekg and sleep apnea detector. I love the sleep monitor.
Nice to be able to check my notifications from my watch.
Fairly comfortable to wear. I haven't worn a watch steady so it's new.
Cons: strap was very difficult to clip on!
Battery dies quickly!
I'd really like more watch faces that are more feminine, most seem very masculine. I'd love to
be able to use my phone screen saver for my clock face.
Pros: I'm loving the health monitoring, even an ekg and sleep apnea detector. I love the sleep monitor.
Nice to be able to check my notifications from my watch.
Fairly comfortable to wear. I haven't worn a watch steady so it's new.
Pros:
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hey there Sandy,
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your recent experience with using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
Not much new
on July 30, 2025
Posted by: NoLongerBuyingSamsung
from Santa Clarita, CA
Expertise:Expert
Disappointing. Not much of an upgrade compared to my Galaxy Watch 4. Seems to be a pattern with Samsung products. Already in the process of returning. However, it is much smoother and responsive, but the battery life is subpar. I wouldn't recommend.
Features
2
Performance
5
Design
3
Value
1
Response from Samsung USBy R&R Team, July 31, 2025
Aloha,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a redesigned, thinner profile with a cushion shape display for improved durability and easier strap changes, enhanced performance powered by a 3nm processor, increased storage and RAM, brighter display, and a larger battery for extended usage. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. Feel free to reach out to Samsung Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a redesigned, thinner profile with a cushion shape display for improved durability and easier strap changes, enhanced performance powered by a 3nm processor, increased storage and RAM, brighter display, and a larger battery for extended usage. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. Feel free to reach out to Samsung Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the upgrade.
on August 15, 2025
Posted by: Saddened
[This review was collected as part of a promotion.] Though the Galaxy AI is pretty cool. This watch just does not fill the void left from leaving my Galaxy Watch 6 Classic. I have only a few issues with the Galaxy Watch 8 and they all have to do with design. For one this screen is so small. Second this Watch band is the worst thing I have ever worn. It is too small and we'll does not allow you to use the official Samsung triple charger. You know the one with the spot for your phone, Galaxy buds, and watch. Yeah well the Watch due to the poorly designed band will not lay flat enough to make contact enough to charge. I really feel like I have taken a step backwards.
Value
2
Response from Samsung USBy R&R Team, August 15, 2025
Greetings Saddened,
Thank you for taking the opportunity to reach out to share your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a more powerful W1000 chip than your Galaxy Watch6 Classic. It also offers 64GB of storage, a much brighter 3000-nit display, enhanced health sensors including antioxidant index and vascular load, and new software features like stackable tiles and a quick button. There are two types of chargers you can use with your Samsung smart watch: a flat charging dock or a charging dock with pins. The type you need depends on which model watch you have, and the correct charger will come with your watch. The flat charging dock included in the box is compatible with the Galaxy Watch8 Series. Feel free to check out the compatible bands for your device if you would like to create a Bespoke look. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thank you for taking the opportunity to reach out to share your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a more powerful W1000 chip than your Galaxy Watch6 Classic. It also offers 64GB of storage, a much brighter 3000-nit display, enhanced health sensors including antioxidant index and vascular load, and new software features like stackable tiles and a quick button. There are two types of chargers you can use with your Samsung smart watch: a flat charging dock or a charging dock with pins. The type you need depends on which model watch you have, and the correct charger will come with your watch. The flat charging dock included in the box is compatible with the Galaxy Watch8 Series. Feel free to check out the compatible bands for your device if you would like to create a Bespoke look. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on August 24, 2025
Posted by: Laura
Expertise:Beginner
First watch and like all the features!!
Wish it recorded wether I snore but I don't charge my phone next to my bed so it's unavailable for the snore feature
Wish it recorded wether I snore but I don't charge my phone next to my bed so it's unavailable for the snore feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty watch but not good for measuring exercise
on August 12, 2025
Posted by: Rainie
from Seattle
Expertise:Intermediate
I love that this watch is very light-weighted, I can easily wear it to sleep. The band is also very comfortable. However, this watch doesn't record my exercise well, especially during HIIT or hot yoga when I start to sweat. Watch 7 never had this issue. My watch 8 just keep stop measuring my heart rate; thus, the calories keep increasing automatically. I took the watch out several times during exercising to wipe it dry, but it doesn't help.
Response from Samsung USBy R&R Team, August 13, 2025
Hey there Rainie,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We understand how frustrating it can be to have a device that may not be working quite like you've intended. Sweat, movement type, or specific exercise types interfere with the optical heart rate sensor on your Galaxy Watch8. Watch placement, a clean device, and proper fit can typically resolve this experience. Please take a moment to check out the resources shared below to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We understand how frustrating it can be to have a device that may not be working quite like you've intended. Sweat, movement type, or specific exercise types interfere with the optical heart rate sensor on your Galaxy Watch8. Watch placement, a clean device, and proper fit can typically resolve this experience. Please take a moment to check out the resources shared below to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US