Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6 out of 5
4.6
(2,317 Reviews)
Open Ratings Snapshot
Rating breakdown 2,317 reviews
5 Stars
1,713
4 Stars
387
3 Stars
127
2 Stars
45
1 Star
45
87%of customers recommend this product. 
(
630 out of 721
)
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Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
1 out of 5
1
Worst charging
on December 23, 2025
Posted by: srinivas
from texas
Expertise:Intermediate
Verified Purchase:Yes
A fully charged watch is getting discharged with in 20 hour with half features selected, so to use full functionality of watch have to charge twice a day. . the watch has to measure health 24X 7 but it is haning fpr 2 hours on charging board
Features
1 out of 5
1
Performance
2 out of 5
2
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 26, 2025
Hi Srinivas,
Thanks for taking the time to review your Samsung Galaxy Watch8. We appreciate your candor as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First time using a smart watch
on December 23, 2025
Posted by: Henre
from Texas
Expertise:Beginner
Verified Purchase:Yes
It has a short battery life requiring daily charging. Otherwise, works as expected
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Poor battery life and connectivity issues
on December 26, 2025
Posted by: Mark
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Took many days to finish setup because it would freeze. Watch only last 3 hours on a full charge, and constantly disconnects from phone.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamDecember 29, 2025
Good day Mark,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Also check out, "Setting up your Samsung smart watch with or without a phone" and "Samsung smart watch will not connect to a phone" to help resolve what you've described with the initial setup of your watch. If you would like to share additional feedback with us regarding what you may be experiencing, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Setting up your Samsung smart watch with or without a phone
https://www.samsung.com/us/support/answer/ANS10002899/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It
on December 26, 2025
Posted by: Anonymous
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
I was skeptical about the "squircle" design of this watch from online video and pictures, but was immediately impressed when I received it and saw it in person. This watch has been fantastic and suits my attire from the boardroom to the gym. All the tech is exactly what you would expect from Samsung (excellence).
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Slow charge, app problem
on December 29, 2025
Posted by: Ruth W
from Omaha, NE
Expertise:Intermediate
Verified Purchase:Yes
This takes over 2 hours to charge EVERY day. Health will not open on phone. FRUSTRATED.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R TeamDecember 30, 2025
Howdy Ruth,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements with the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Also feel free to check out the remaining resources shared below to address your app concern. Let us know if you would like any further assistance afterward by contacting Samsung Support. We're always here to help! Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Health data does not sync
https://www.samsung.com/us/support/troubleshooting/TSG01003270/
Set up and manage your Samsung Health profile
https://www.samsung.com/us/support/answer/ANS10001390/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thinner than the 7
on December 30, 2025
Posted by: Laubak
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I love that the 8 is thinner than my 7. It makes it much easier to sleep with.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Blood oxygen sensor didn't work
on January 3, 2026
Posted by: Ken N
Verified Purchase:Yes
Blood oxygen readings were usually off by 5-8 points compared to ring pulse oximeter, snd sometimes 15-20. Watch 7 is much better.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R TeamJanuary 5, 2026
Hello there Ken,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your candor as we make improvements on the functionality and performance of our product line. Inaccurate blood oxygen readings on your Galaxy Watch8 often stem from a poor fit, movement, skin tone, tattoos, or dirty sensors. Please ensure that you have a snug fit when it comes to wearing your device, rest during measurements, and use the Sleep Score which can improve accuracy. Please take a look at the resources provided below to help resolve what you've described to be experiencing with your Galaxy Watch8 feature. If you would like further assistance afterward, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much improved Samsung watch.
on January 5, 2026
Posted by: Mark Poff
from Tucson, AZ
Expertise:Intermediate
Verified Purchase:Yes
Looks and works great! Much better than my previous Samsung watch.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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