Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,320 Reviews)
Rating breakdown 2,320 reviews
5 Stars
1,714
4 Stars
388
3 Stars
127
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Smooth Performance and Smart Features
on September 15, 2025
Posted by: Subhan
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and it has truly made a difference in how I work and relax. The performance is fast and smooth, even when switching between multiple apps. The display is bright, clear, and makes watching movies or streaming shows a great experience.
One of the features I enjoy most is Galaxy AI—it helps me stay organized and makes tasks quicker with smart suggestions. I also use the device for work, and it handles documents, emails, and video calls without any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Expected more, fit bit was better
on September 15, 2025
Posted by: Not2Impressed
[This review was collected as part of a promotion.] Expected more . Thought i was upgrading fr9m fitBit but no.
More stylish, yes! Functional eh, not impressive and battery life stinks. Thing doesnt even work any more. Full charge maybe, Maybe 4 hours.
So thats that. I am sure , the watches are better now due to technical advances every day. Not sure if i will go w samsung again for watches
More stylish, yes! Functional eh, not impressive and battery life stinks. Thing doesnt even work any more. Full charge maybe, Maybe 4 hours.
So thats that. I am sure , the watches are better now due to technical advances every day. Not sure if i will go w samsung again for watches
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Greetings Not2Impressed, Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
The new galaxy 8 40mm i love it
on September 15, 2025
Posted by: Naynay56
[This review was collected as part of a promotion.] I love my new galaxy watch it's think its a amazing and al is pretty amazing as well I think oys way better then my 7 i just got it but I like it alot and im glad that I have it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful looking watch excellent screen & battery
on September 15, 2025
Posted by: Ozzy7455
[This review was collected as part of a promotion.] Obviously there are a great amount of features on this watch, some of the best features include Galaxy Ai and how it works along with the health and fitness part of using the watch, any AI assistance you need. Overall those are the biggest reasons I used to watch.
I love using my watch with my headphones I have some Galaxy Bud Pro threes that I can listen to and leave my phone behind which is an excellent feature. The battery life on the watch seems to be fantastic not only that the screen is really impressively bright and easy to see in the Sun. I had the Galaxy watch 6 classic and I loved that watch as well this one's just a nice improvement in every facet from being much snappier to having more memory to having a better more durable and scratch proof screen. It also fits more flush to the wrist which is a huge feature for me. I could go on and on but it's just a fantastic watch great job Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Watch8
on September 15, 2025
Posted by: IveryRose
[This review was collected as part of a promotion.] I upgraded from a galaxy watch4. I am in love with the 8. Its a huge difference.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the new Labs
on September 15, 2025
Posted by: PittieMama
[This review was collected as part of a promotion.] Love my GALAXY watch 8! The new Labs in Health are amazing! Could use improvement in the battery department, but otherwise, it's a good device. But, because of the battery drain with the Galaxy AI, I can't use that, as I prefer my watch to last longer than a few hours.
Value
4
Written by a customer while visiting Samsung US
Posted by: Amanda
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
the talk to text is better than the other galaxy watches so is the watch band connection! I love that compared to the others however the range that the phone stays connected is MUCH WORSE and needs charged almost every night.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Howdy Amanda, Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch8. We value your candor as we continue to improve the functionality and design of our product line. Samsung provides a 2-month warranty for manufacturing defects in materials and workmanship. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. In order to connect, most Bluetooth devices need to be within 30 feet of the phone or tablet. Make sure the devices are close enough; otherwise, they will not connect. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. Feel free to check out the resources provided below. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Watch 8 - Great Product
on September 15, 2025
Posted by: GalaxyWatch
[This review was collected as part of a promotion.] The Galaxy Watch 8 is a great product. It's light on my wrist and user friendly.
The fitness and health features like heart rate monitoring, sleep tracking, and workout detection have been amazing, and I love how it automatically logs my activity. Notifications and calls on my wrist are very seamless. The only downside is that battery life takes a hit with GPS workouts, but charging is quick, so it hasn’t been a major issue. Overall, it’s a great balance of style, performance, and functionality—I’d definitely recommend it to anyone looking for a reliable smart watch.
The fitness and health features like heart rate monitoring, sleep tracking, and workout detection have been amazing, and I love how it automatically logs my activity. Notifications and calls on my wrist are very seamless. The only downside is that battery life takes a hit with GPS workouts, but charging is quick, so it hasn’t been a major issue. Overall, it’s a great balance of style, performance, and functionality—I’d definitely recommend it to anyone looking for a reliable smart watch.
Value
4
Written by a customer while visiting Samsung US