I have had my watch for about 2 months & last night I charged my watch and then pick it up during charging to wear to bed and it would not cut on. Next morning still not on so I reset it still had a hard time for it to turn on. Finally I cut my phone off turned back on and reset my watch then it finally restored my information back to my watch. Don't know what happen but I really had a hard time getting it to come back on. This should not have happened with it being so new
Response from Samsung USBy R&R Team, October 27, 2025
Howdy Gibb, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please feel free to review, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch will not charge or power on" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not delay reaching out to Samsung Support when most convenient. Thanks for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Watch8 https://www.samsung.com/us/watches/galaxy-watch8/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01003232/ Samsung smart watch will not charge or power on https://www.samsung.com/us/support/troubleshooting/TSG01003100/
The watch has a nice look, great features. Battery life is okay. I usually charge it while I shower. Typically lasts about a day, but I do maximize the health features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my watch its so handy when I can't get to myt
on October 27, 2025
Posted by: Wanda530
[This review was collected as part of a promotion.] Everything mainly phone calls and appointment scheduling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Trading Up
on October 29, 2025
Posted by: Patch2377
[This review was collected as part of a promotion.] Upgraded from the Galaxy 7 44m to the 8 44mm. I like the added Health features and how it utilizes the Galaxy AI.
The Galaxy 8 fitness functions have me paying more attention to my exercise level and physical activities - status messages throughout the day let me know my progress toward the daily goals I've set. The ECG function is super easy to use and enables me to share this data with my cardiologist electronically. I don't use the full phone call function very much because I find it easier to talk on my phone; but since I don't always have my phone right with me, I'm able to screen calls on the watch and decide whether I want to take the call when it comes in or later.