Customer reviews from BISSELL Homecare
BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Average customer rating
4.4
(779 Reviews)
Rating breakdown 779 reviews
5 Stars
559
4 Stars
116
3 Stars
31
2 Stars
25
1 Star
48
88%of customers recommend this product.
(
654 out of
746)
Customer Reviews for BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Customer Rating
3
Confused Carpet Cleaner
on December 24, 2024
Posted by: Artic Seal
from Virginia, USA
Verified Purchase:No
After receiving the Upright Carpet Cleaner as a part of the Stellar Products Testing Panel, the item in exchange for a review, I came to find that the package was missing a sample soap mentioned by the instruction book. Assembly was simple for this cleaner. Starting the cleaning process was relatively easy other than the counter intuitive power button location, the instruction book picture of placing the dirty water bucket into place in the vacuum's upright position (which was not as simple as pictured in the instruction book), and the spray function was not apparent on light colored carpet that did not change color when sprayed and wetted by the spray cleaner soap. Once underway in the carpet shampoo job for a high traffic carpet with 5 indoor pets treading in it all day, we understood the importance of a thorough dry vacuum before carpet cleaner use as recommended in the instruction book. Cat hair was stuck in the wheels and in the under body of this carpet cleaner after shampooing; you need to do a very thorough job of dry vacuuming beforehand. OOur TurboClean works well on new stains and recent dirt. We were not able to lift difficult or older stains with this product. The brush bristles could be more robust and adjustable deeper treatments. The cord is a joke, too short and too weak; one accidental swipe over this code with the cleaner would end the cord. I observed leakage from the cleaner for several minutes after cleaning as well; it does not come with a drip tray to catch any leaks after usage. This cleaner was light enough to be operated by a senior citizen, and was simple to break down for travel. As much as I wanted to like this product, it's stuck between a carpet shampooer and a stain remover. It is okay at both, far from amazing. This brand makes a nice spot cleaner already. While I can certainly appreciate a product that keeps you from getting in hands and knees to treat stains, this product seems more like a confused cross between carpet shampooer a
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 25, 2025
Thanks for your feedback as we are always looking to improve our products. If we can help with your machine, please don't hesitate to contact us directly in the future at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Powerful clean!
on December 24, 2024
Posted by: MR
from Lakewood,NJ
Verified Purchase:No
I received this carpet cleaner to try as part of the Stellar Product Testing Panel. Right out of the box, it was extremely easy to assemble. It is lightweight and on the smaller side, which is perfect for my small apartment. I used this carpet cleaner to clean my area rug which my toddler had colored on with a marker. It worked to get out pretty much all of the stains (see attached picture), as well as to really clean the rug! The water that was collected in the dirty water tank was black! Apparently the rug really needed this! Using the cleaner is very easy and straightforward, although I will say that it would be nice if the on/off button was closer to the top. It would also be easier to maneuver if there would be a pivot so that the bottom could be turned easily. The way it is now, it's a little hard to turn or move over. Additionally, I wish it had more scrubbers to really deep clean the carpet more efficiently, although it does do a great job cleaning as it is. Cleaning the parts after use is very easy, all of the parts detach and reattach smoothly and just need to be rinsed and left to air dry. All in all, this cleaner is a small and simple to use, yet very powerful carpet cleaner, which left my carpets sparkling clean and my apartment smelling wonderful!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Nimble, powerful and intuitive!
on January 1, 2025
Posted by: Jessica
from Las Vegas, NV
Verified Purchase:No
I received this carpet cleaner from the Stellar Product Testing Panel. We have 2 cats who've been marking, & 2 young kids who have been kids, so we cleaned high traffic areas & smelly, tough-to-treat cat urine stains. My last carpet cleaner was from 10 years ago & worked well but was heavy, big & tricky to use. This carpet cleaner was easy to use- clean & dirty water containers clip in to place easily and intuitively. Easy to empty and refill. (Reservoirs are smaller so I stopped a lot to empty or refill but it was easy.) The cleaner is lightweight & intuitive. When moving slowly to clean carpets, it makes a difference to have it maneuver well; this started & stopped easily, turned well & was easy to recline & stand up. Some people may not like the smaller width (take longer to clean large spaces), but it was helpful to address corners/small spaces where cats marked. All cleaners I've used are hard to see the front panel to determine if it is still sucking up dirty water, & this one didn't magically solve that, so I had to crane to the side to see the front piece, but I think that's the design of all of these machines. The smart cleaning features (the front pulls off easily to remove debris & prep the cleaner after use) are game-changing to maintain the machine and my mood (it was nice to have intuitive & quick clean-up). I missed having accessories, but I used them infrequently. That speaks to the usability of this machine since I see myself wanting to use it regularly since it is nimble, powerful and intuitive to use. Seems to have powerful suction, which was appreciated. We bought the branded urine-specific formula; smelled good, seemed to work great at first. We'll need to repeat the carpet cleaning to really get into the deep stains our cats have made but it helped minimize some of the odor before we hosted family, so I was grateful for that!! I *really* like this nimble, intuitive, powerful carpet cleaner & foresee pulling it out to do small & large jobs!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I love this thing!
on January 2, 2025
Posted by: SunshineGR
from Jacksonville, FL
Verified Purchase:No
We rent, and the carpet is awful. This little machine made a difference. The water it sucked up was disgusting and we regularly vacuum with a high powdered vacuum cleaner. This was easy to assemble, and way lighter in weight than I expected. It's not much bigger than a vacuum cleaner and it really cleans. The only downside is for those sensitive to fragrance - the solution's smell is strong and I needed to open the windows as we began to feel nauseous. I hope they come out with an unscented or natural cleaning solution! Overall it's worth it. I can't believe what just a couple passes pulled up. I was given this carpet cleaner to try as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Small but mighty!
on December 27, 2024
Posted by: Zebra89
from Buffalo, NY
Verified Purchase:No
The Bissell TurboClean Upright Carpet Cleaner is a great machine for smaller spaces! The lightweight design allows for easy maneuvering but at the same time is sturdy enough that I'm confident this gadget will last for many, many years. I absolutely love that the clean and dirty water containers do not mix and thankfully are both easy to fill and empty. The only downside to this specific model is the cleaning solution tank is on the small side so only a small area can be cleaned in one fill up, I was able to clean a small dormer area upstairs where we keep litter boxes for the cats. So for our needs this carpet cleaner works perfectly! But for a full size room it would take multiple trips of filling up and emptying out. The Bissell solution has a wonderful smell, not over powering, reminds me of laundry detergent. Another big positive of this machine is the suction is very strong so the passes after washing suck up so much water that the carpet dried very fast which is always great. The carpet looked fluffier and smelled great after using it! If we have a spill or pet/child accident on any of the other carpeted areas this Bissell would be a go-to for getting it cleaned up, but I don't think I would use this for a whole room carpet clean just because of the smaller tank capacity. But the slim design makes it perfect for smaller spaces, and also an added bonus with the size is that it's easy to store. Thank you Stellar Product Testing Panel for providing me this carpet cleaner in exchange for my open and honest review
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Works great!
on December 27, 2024
Posted by: Moriah2193
from Raeford, North Carolina
Verified Purchase:No
I received this product through Stellar product testing panel. I have to say I was pleasantly surprised by how great this carpet cleaner worked. I love how light weight it is so it is easy to transport from room to room and carry upstairs if I need too. It was very easy to maneuver and was not hard on my arms or wrist. Thus cleaner definitely cleaned up the messes better than u had expected. I have had issues with my animals peeing on the carpets lately and this got it all out plus some old stains that were there from when we had moved into the house almost 2 years ago. I like that it is so light weight and can easily clean up my pets messes. It does take a couple fill ups to do my sons small room but it was worth it for a clean carpet!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I never knew how dirty my rugs were!
on December 26, 2024
Posted by: CG
from Atlanta, GA
Verified Purchase:No
I vacuum my carpets many times a week and I had no clue how dirty they still were until I used the Bissel TurboClean Upright Carpet Cleaner! The water after using it was completely brown and full of dirt. The carpet cleaner is compact enough to fit perfectly in my closet but it still feels durable and made with good quality. It was fairly easy to maneuver as it reclines like a typical vacuum would. I had a couple dark spots on my rug that came right up after using the machine once. My favorite part about the carpet cleaner is how much dirt it picked up and the amazing smell it left behind! My house smells so fresh after I used it. 10/10 would recommend! I received this product as part of the Stellar Product Testing Panel
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Simple efficienct carpet cleaner
on December 26, 2024
Posted by: Msm0del
from San Antonio, TX
Verified Purchase:No
I loved the design, easy instructions, lightweight but performance wasn't lower than expected and didnt perform heavy duty as I hoped. I will definitely give this a second try because I loved everything else about this product!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 25, 2025
Thanks for the feedback! Please feel free to contact support.bissell.com if you need any assistance, or have questions.
Written by a customer while visiting BISSELL Homecare