Customer reviews from BISSELL Homecare
BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Average customer rating
4.4
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
564
4 Stars
117
3 Stars
32
2 Stars
25
1 Star
50
88%of customers recommend this product.
(
658 out of
752)
Customer Reviews for BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Customer Rating
1
This make and model would never recommend.
on November 10, 2025
Posted by: AMYJO
from Toledo, Ohio
Gender:Female
We have an elderly dog in the home. We need to clean the carpet daily. This carpet cleaner is the worse Bissell carpet cleaner we have ever purchased. Due to our elderly dog we usually need to buy a new one every yr due to the over use. We have always bought Bissell. This does nothing like the other models we have purchased. Have been buying a carpet cleaner for the past 17 yrs .... just now more frequent in the last 3 yrs. Other models we have purchased have better cleaning power than this one.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, November 11, 2025
Thank you for your feedback—we’re sorry to hear the TurboClean™ PowerBrush didn’t meet your expectations, especially given your long-standing loyalty to BISSELL and the important role our machines play in your home. This model is designed for lightweight, quick cleanups, so it may not offer the same deep-cleaning power as some of our larger machines. We’d love to help you find a better fit for your daily needs—please reach out to us at support.bissell.com so we can assist further.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Well worth the money!
on November 26, 2025
Posted by: Arik
from Watertown, NY
Gender:Male
I rent my home and when we moved in the previous tenants had left the place trashed, especially the carpet. That combined with recently raising a puppy meant the poor carpet was in rough shape. I tried a lot of different sprays and scrubs and such, but none of it really worked. I finally decided to invest in this carpet cleaner and wish I had way sooner. I can't say the carpet looks brand new, but it certainly looks, and smells, substantially better! The machine itself is really easy to use and intuitive, and it's lightweight enough to easily bring it upstairs.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
on January 9, 2026
Posted by: DeAnn
Gender:Female
When i first got it . It worked ok not that great. Now a year later it doesn't seem to extract the water off the carpet.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, January 12, 2026
Hi DeAnn, thank you for sharing your feedback. Loss of suction and water extraction can sometimes happen if the nozzle or filter needs cleaning or if the dirty water tank isn’t sealed properly. We recommend checking for clogs and ensuring all parts are securely in place. If that doesn’t resolve the issue, please reach out to us at support.bissell.com so we can help.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Cheap plastic wheel
on February 22, 2026
Posted by: SJ
from FT DODGE IA
Gender:Male
The first time we used it one of the wheels broke. The website was difficult to use and I never did find where I could order a replacement wheel. Very frustrating.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, February 23, 2026
Hi SJ, we’re really sorry a wheel broke—that’s very frustrating. Please reach out to us at support.bissell.com so we can walk you through the next steps and help get you back to cleaning.
Written by a customer while visiting BISSELL Homecare
Posted by: Monty
Verified Purchase:Yes
Love it picks up lot of dirt cleans the carpet well
Written by a customer while visiting BISSELL Homecare
Posted by: BEK
Verified Purchase:Yes
Gave to my son and future daughter in law for bridal shower to use in house they just purchased, they are very pleased with performance of cleaner
Written by a customer while visiting BISSELL Homecare
Posted by: Larry
from 1922 East Colonial Drive, 1922 East Colonial Drive
Gender:Male
Verified Purchase:Yes
I used the machine for the first time today.
Did a great job!
Did a great job!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I would definitely buy this again…Love it
on May 5, 2026
Posted by: Faith girl
from Warren Ohio
Gender:Female
I just purchased this model 3852…I absolutely love this…it’s so easy to easy and clean
Highly recommend this❤️
Highly recommend this❤️
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare