Customer reviews from BISSELL Homecare
BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Average customer rating
4.4
(773 Reviews)
Rating breakdown 773 reviews
5 Stars
555
4 Stars
116
3 Stars
30
2 Stars
25
1 Star
47
88%of customers recommend this product.
(
651 out of
742)
Customer Reviews for BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Customer Rating
1
I Would NEVER BUY THIS AGAIN
on January 16, 2023
Posted by: Melissa
from CALIFORNIA
Verified Purchase:No
[This review was collected as part of a promotion.] I Purchased this machine to clean my carpet on a regular basis. I have been a loyal Customer for 20 + years. Brand new out out is the box it didn't suck up 20% OF the water it laid down. I returned that one to see if it was defective and purchased same cleaner. Exactly same problem with both.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 21, 2023
Sorry to hear you're having suction issues, Melissa. We would love to chat with you and get to the bottom of this at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Buyer Beware
on June 15, 2021
Posted by: Granny
from San Francisco
Verified Purchase:No
[This review was collected as part of a promotion.] There's nothing good about it! One thing it's light weight
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry to hear you're unhappy with your deep cleaner, but we'd love to help! You can reach our Consumer Care team at 1-800-237-7691 for troubleshooting and warranty support.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
The absolute worst
on November 19, 2022
Posted by: Chynna
from San Antonio
Verified Purchase:No
[This review was collected as part of a promotion.] Would not buy again! I've had this carpet cleaner for a few months and today it started smelling like burning plastic and smoking I turn it upside down to find that the band is rubbing against the plastic causing it to melt which smells horrendous as well as leaving tiny bits of burn plastic all over my carpet . I haven't had this product long and this is already happening.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, November 30, 2022
Hi Chynna. Please contact us at support.bissell.com so we can help with your cleaner. You may need a new belt and we're always happy to help!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Perfect size, great clean!
on December 26, 2024
Posted by: Pdules
from North Liberty, IN
Verified Purchase:No
Upon arrival, from receiving this product as a part of the Stellar Product Testing Panel, I was pleasantly surprised by how easy and quickly the TurboClean Upright carpet cleaner was to assemble. The compact design of this upright carpet cleaner is ideal for tackling messes that exceed the capabilities of paper towels or simple spot cleaning needs. Its small size makes it a perfect fit for homes with limited storage, carpet in only some areas, or smaller rooms and apartments. While compact, the carpet cleaner boasted surprisingly large clean and dirty water tanks, ensuring adequate capacity for thorough cleaning. Although the carpet cleaner affectively did a great job on my carpets, I found cleaning the machine itself afterwards, was not as straightforward as I had hoped for. Cleaning the machine was more difficult than expected. Dirt and debris tended to accumulate in small crevices around the front roller. To ensure a proper cleaning with no mold or bacteria buildup, unscrewing the roller was the only way to do so, a process that proved inconvenient. Maneuvering the machine into tight spaces, around furniture, corners, and obstacles was effortless thanks to its lightweight design. I find the machine very easy to steer, which I attribute to its featherweight feel. I wonder if the carpet cleaner should have included additional tools, as they would have been very useful for cleaning upholstery and other surfaces, in addition to the carpet. I was incredibly impressed by the cleaning power of this upright carpet cleaner. Despite our carpet being only three years old, the amount of dirt and debris extracted was astonishing. I had no idea how much dirt and grime had accumulated from the kids and pets. As a busy mom of three, I don't get to deep clean the carpets very often, so this new carpet cleaner is a much-needed addition to our family.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great for flat areas
on December 24, 2024
Posted by: Mkambuehl
from Fuquay Varina, NC
Verified Purchase:No
The TurboClean Upright Carpet Cleaner is exactly what its name states: an amazing carpet cleaner! I received this Bissell product through the Stellar Product Testing Panel and was very excited to try it out. Upon opening the box it was clear that there would not be much assembly required as the vacuum is separated into four major parts. The instruction manual shows you how to smoothly and swiftly click the necessary pieces into place and how to fill the clean water and solution tank. The tank is marked with a fill line for clean water as well as a line for adding the solution. Once you have these added in, you flip it over, click it into the vacuum, and you're ready to go! After a good session of use (roughly 30 minutes) these are the few pros and cons I walked away with: Pros: -The machine is so light weight, even with the water and solution, that it was easy to move and navigate in any direction. -The Power Button is easy to find and to spray the solution you press a separate blue button on the handle. -Within 5-8 passes over an area the carpet was not only noticeably cleaner, but dry as well! -I used the machine over year old coffee stains/spots and it cleaned them up with no issues! -In the end the machine was very easy to disassemble and clean. Cons: -While the machine is very lightweight and nimble, it has no attachments. This means it truly is meant for cleaning carpets and not really anything else. Again, this is as advertised, but it would have been nice! -Since the machine has no attachments it does make cleaning carpeted stairs very tricky. It is possible if you turn it sideways while using, but you can only clean the actual part that you walk on, not the panel between steps. -Design wise: when disassembling to empty the machine, water pooled up in the main cavity of the vacuum where the water/solution tank sits. You cannot remove that particular piece of the body if the vacuum so I had to pick up the entire machine and dump it into the sink.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
It does clean... With maximum frustration for the user
on December 26, 2024
Posted by: Bailey
from Tulsa, OK
Verified Purchase:No
The Bissell TurboClean Powerbrush does get your carpets cleaner. It works. My large rug and my mom's bedroom carpets are cleaner than they have been in a long time. So for that, this product gets 2 stars. Because it does work. And it is relatively lightweight, easy to put together out of the packaging, and quite simple to understand how to use it. My main issue with the Bissell TurboClean carpet cleaner is that the max cutoff suction for the dirty water does not seem to correlate with the clean water tank. Almost without fail, it shuts off before the clean water tank is empty, so you have to stop what you're doing, empty the dirty water, then 5 minutes later, do a science experiment to refill the clean water. It doesn't matter if you empty when you refill, you'll still have to stop to empty. The max line for the dirty tank is only like 1/4 the way of the volume of the dirty tank, too. So the size of the tank appears to have room for several refills of clean water, but in practice, it's actually somehow less than a full clean tank. I used the Bissell TurboClean on a small area of rug - about a 5x7. It worked fine. Then I used it at my parents house on their carpet - approx 200sq ft of carpet. It took 3.5 hours due to all the stopping and starting to empty and refill. If the empty tank and refill could happen at the same time, this carpet cleaner would be so much less frustrating to use, closer to 3, maybe 4 stars. But because there's not a way to force it and there's no override for the max water (once it shuts off, you have to empty to continue), you're forced to have to stop working every 5-10 minutes to do maintenance on the machine. It's so debilitating to the process - you kind of lose your place every 5-10 minutes. Carpet cleaning isn't really a job you can do halfway, so once you pop, you can't really stop. There's a backflow on the dirty water that can just slop nasty water out if you're not pretty conscious of the way you're carrying it to empty it. I e
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, January 25, 2025
Sorry to hear of your experience, Bailey. Contact us at support.bissell.com so we can better assist you.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great carpet cleaner that's easy to maintain
on December 24, 2024
Posted by: Gitana
from Columbia, MD
Verified Purchase:No
As a member of the Stellar Product Testing Panel, I recently had the opportunity to put the Bissell TurboClean™ Upright Carpet Cleaner to the test, and I was impressed. The TurboClean performed amazingly well and it was easy to use. This carpet cleaner was truly outstanding from the quick and painless assembly, arriving in four pieces, to the powerful cleaning capabilities. Measuring in at around 45 inches tall, 10 inches wide, and 17 inches deep, the TurboClean doesn't take up a lot of real estate when being stored. The TurboClean is lightweight and easy to maneuver. It packs a powerful punch when it comes to removing dirt and stains. The carpet cleaner came with a small and pleasant-smelling 8-ounce bottle of Bissell Pro Max Clean and Protect cleaning solution. This amount was enough to clean nearly two rooms and a hallway in my townhome. I followed the user guide to apply the cleaning solution, where you hold the spray trigger for the entirety of a forward and back motion. I was surprised at how much dirt and debris the TurboClean extracted, even after vacuuming. For the set-in pet stains, I cleaned those with a double pass of the cleaning solution. Remarkably, those stains were removed quickly and easily. The TurboClean automatically stops cleaning when the dirty water tank is full. Cleaning the carpet cleaner is straightforward and doesn't require any special skills. I'm able to clean the majority of the machine simply by removing the tanks and covers. The only portion of the machine that would require additional tools is the space in and around the brush rollers, which will require a Phillips-head screwdriver. The only downfall of the TurboClean Upright Carpet Cleaner is that it lacks a handheld attachment. Also, the brushes do not reach the edge of the 10-inch width. So, cleaning to the edge of the carpet may prove to be difficult, especially without a handheld attachment. Despite the minor drawbacks related to edge cleaning and the lack of a handheld
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Jerry
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light ,and extremely comfortable and did a great job cleaning the carpet
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare