Customer reviews from BISSELL Homecare
BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Average customer rating
4.4
(773 Reviews)
Rating breakdown 773 reviews
5 Stars
555
4 Stars
116
3 Stars
30
2 Stars
25
1 Star
47
88%of customers recommend this product.
(
651 out of
742)
Customer Reviews for BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Posted by: Megan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had one before I love them they work good they take out all of the Stains
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Great Cleaning Power, But Beware of the Wetness
on June 26, 2024
Posted by: Captain Carpet
from Orange, CA
Verified Purchase:No
[This review was collected as part of a promotion.] I recently used the Bissell PowerForce™ PowerBrush Pet Advanced Carpet Cleaner on an area rug. While the rug got very clean, I encountered significant issues. The floor around the rug ended up wet with soapy water, requiring mopping. Additionally, the entire rug remained damp to wet. The wetness around the rug was arguably due to improper use, as the edge of the cleaner should not go beyond the edge of the rug. This instruction was not in the user manual, so I had to discover it on my own. I also found that the edges and especially the corners of the rug got a lot wetter, probably due to the fact that when you reach the end and then start moving in the opposite direction, the loss of momentum causes slowing. Cleaning patterns that might take you around the perimeter before going back and forth also contributed to this issue. Some of these problems might be mitigated with better user knowledge and experience. It seems to work best if you go pretty fast, as attempting to move slowly, like one might do with a vacuum cleaner, tends to produce more wetness. The device cleans really quickly and at a high volume of steam. The entire tank of water was emptied surprisingly fast, and I would have liked the option to turn down the flow rate to facilitate slower and more methodical movement of the cleaner. Realizing that this would cause water damage to the underlying hardwood floor if left unattended, I had to prop up the rug on top of furniture and run fans underneath it to fully dry the rug and floor. This was a time-consuming and inconvenient process. Given this experience, I would be concerned about using this cleaner on wall-to-wall carpet, as there's no way to dry underneath it, potentially causing water damage to the substrate material. Overall, while the cleaner is effective, the potential for water damage makes it a risky choice for certain flooring types. Better user guidance could significantly improve the experience
I would recommend this to a friend!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, June 29, 2024
Thanks for sharing your feedback. You can find helpful videos and troubleshooting steps at support.bissell.com. Please contact us anytime if we can help.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Terrible
on July 4, 2021
Posted by: Not happy!
from Tennessee
Verified Purchase:No
[This review was collected as part of a promotion.] Bought this to replace my old carpet cleaner. Tried to clean the carpet in the hallway, ended up with smelly carpeting because the unit did not work as it should and it was too late to take it back and return it for another one. Taking it back first thing in the morning and buying something else!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
If your deep cleaner isn't working properly, we're always here to help at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Posted by: Randall
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had cat urine smell and after cleaning it twice the odor is gone.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Jane
from Undisclosed
Verified Purchase:Yes
I have several Bissel products and love them all. This one is extremely easy to use and clean up. Thank you Bissell!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I would buy Power Force again
on June 27, 2022
Posted by: the fixer
from Mose Lake Wa
Verified Purchase:No
[This review was collected as part of a promotion.] Perfect for light duty with strong power brush. Quick & easy to use. Water reservoirs design is superior for filling and changing.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Only used one time and the motor gave out
on February 11, 2024
Posted by: Lauren
from Columbia, SC
Verified Purchase:No
[This review was collected as part of a promotion.] I usedthis to spot clean my two rugs, one runner and one area rug. I was able to use it the first time but the shelf broke the second time and the cleaner started smoking. Something is wrong inside the motor. We tried taking it apart but it was so hot to touch that it would burn you.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 19, 2024
This is highly unusual, Lauren. Please reach out to our Consumer Care team so we can take a look at your cleaner and make sure you have a working machine. We can be reached at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Small but mighty
on August 1, 2020
Posted by: Terry
from Las Vegas, NV
Verified Purchase:No
This product exceeded my expectations. It was lightweight which made it easy to use, but it performed better than some professional carpet cleaning services we have hired in the past.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare