Customer Reviews for BISSELL - Revolution HydroSteam Upright Vacuum - Black / Copper Harbor
Customer Rating
5
Great carpet steamer
on March 22, 2026
Posted by: Lala1234
[This review was collected as part of a promotion.] I want to preface this by saying that my husband is ocd and vacuums our downstairs daily, sometimes multiple times a day. I got this steamer because I have pets and toddlers in the house and they tend to make messes that a regular vacuum cleaner can’t clean. I ended up cleaning the main couch we sit on, the rug, and carpeted rooms upstairs and I was amazed at how easy it was to set up and begin using. I followed directions and pre treated the stains, using the bissel solution it came with and then went over it with the steamer. The results were sensational. It looks like I professionally got this done and it only took a little over the hour. The water in the steamer was disgustingly black. I was shocked at how dirty our floors and upholstery was considering that we clean daily and keep our house pretty clean.
My recommendation is to pretreat the stains prior to going over it with the steamer. Use the hose for the furniture and small spaces as it gives you the flexibility to scrub the stains a bit before applying suction. Also, if you do end up cleaning upholstery, do allow for some time for it to dry completely before using.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful steam clean and easy on arthritic hands
on March 27, 2026
Posted by: MonmaSchu07
[This review was collected as part of a promotion.] I have a busy home. We currently have one cat, but the kids and my spouse make a much bigger mess. There is always a spill, often a stain, and a lot of the time, a sticky mess. To make this even more troublesome, I have severe environmental allergies and must keep things very clean or I risk a hospital visit for my allergy induced asthma. I am not someone who uses a carpet cleaner only seasonally, but rather, I use it quite regularly. With the Bissell Revolution Hydrosteam, I was intrigued at the cleaning possibility and performance with the added steam focus. I was not disappointed. This machine is quite powerful and really leaves my home feeling much cleaner without added effort. I prefer to clean with steam for a number of reasons, not the least of which is that it really seems to kill off those nasty allergens that literally keep me up at night, coughing and wheezing. My family just moved into our home with brand-new carpet and I expected to not have much to pick up, even in our high-traffic areas. I was surprised that we had such murky water in the dirty water tank! Surprised, and very delighted to see that it was lifted in the first round of cleaning! Being able to see the steam at work was very cool. I watched as little tufts of steam puffed out from the front of the machine like the smokestack on the Little Engine That Could. I love that I can see the detergent and water being sucked up out of the carpet and upholstery so that I can see immediately that the machine is working. I am a big fan of the steam power function, and I think it does help to better clean surfaces when comparing results from this machine to others I have used in the past. I love the self-cleaning function, especially on the upholstery tool. This model certainly made me happy. I have rheumatoid arthritis, so a lot of what I need in any appliance is ease of use and cleaning as well as maneuverability. Though the Hydrosteam has some weight to it, I found it to be very easy to assemble and maneuver, and it was a breeze to clean. The nozzle, catch and clean tray, and accessory hose door were a bit more stiff to detach and reattach, yet still not prohibitive. Both the clean and dirty water tanks are so easy to place and remove. The clean water tank has a lid that stays open for easy filling and two fill guide lines, one for a small area and one for a large area. I found that filling to the "small area" line gives me the perfect amount of solution for those more frequent cleanings of high traffic areas like entryways and hallways. This highly maneuverable and easy to clean machine is very effective in cleaning both my carpet and an awful stain on my couch cushion left by my husband’s coffee spill. I am very pleased with this Bissell Revolution Hydrosteam. I highly recommend to anyone who needs to use a carpet cleaner frequently, as the self-cleaning option, easy to clean parts, and seemless operation made the process almost effortless.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
HORRIBLE SUCTION
on April 1, 2026
Posted by: Happy mama
from Colorado
Gender:Female
Shoot. I bought this for the steam feature because that always helps get carpets cleaner in my 25+ years of experience cleaning carpets. While this does seem to steam and clean decently, it leaves an unfathomable amount of water/soap in the carpets. I started with a tank of 128 ounces (1 gallon) and all that it sucked out was a mere 22 ounces of dirty water. I did as the manual suggested and went over each washed section multiple times without the spray feature so as to “suck” the dirty water out. Still just that 22 ounces came out and I’m left with significantly wet carpets. Now I feel I need to go over it again with just water (no solution) so as to try to remove some more of that soap and dirt from the carpets.
The machine was promising in that it was easy to set up and sleek looking, not too bulky as past carpet cleaners have been. I read the entire manual and ensured I was using it correctly. I’ve owned 5-7 carpet cleaners in adulthood and this is by far the least effective at removing water from the carpets. Boy, leaving that much water in my carpets is a no-go and I’ll have to return this. Super bummed.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, April 2, 2026
We’re sorry to hear how disappointing the water pickup has been, especially after following the manual and having experience with other carpet cleaners. Leaving carpets overly wet isn’t expected, and our team can help review suction, nozzle contact, and tank setup to improve extraction. Please reach out to us at support.bissell.com so we can assist further, and thank you for sharing your detailed feedback.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
If you like to clean youre going to love this
on April 14, 2026
Posted by: Shad
[This review was collected as part of a promotion.] I’ve been using the Bissell Revolution HydroSteam and it really works great. It cleans way better than I expected and pulls out dirt I didn’t even know was in the carpet. The HydroSteam part helps a lot, especially on spots that get used a lot.
What I like most is how satisfying it is to use. Seeing the dirty water tank fill up is kind of crazy but also nice to see because you know it’s really cleaning. It makes you feel like your carpet is actually getting clean.
My wife loves it now too and always notices how clean the carpet looks after we use it. And now that our 8 month old is starting to move around more, it feels really good knowing the carpet is clean for her.
Overall, it’s easy to use and does a really good job. If you want something that actually cleans your carpet and you can see the results, this is worth it.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Just sucked up hair then spat it out , not sure about the function of this particular machine
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, May 11, 2026
Sorry to hear this was your experience. For best results, carpets should be thoroughly vacuumed before deep cleaning, as this machine is designed to wash embedded dirt rather than pick up loose hair. We appreciate your feedback, and our BISSELL support team would be happy to help with tips to improve performance—please reach out at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Expecting brush to rotate and assist in scrubbing carpet. Steam not working.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, May 19, 2026
Hi — we’re sorry to hear the performance hasn’t met your expectations. The brush roll should rotate and the steam feature should function as designed, so this isn’t typical. Ensuring the machine is fully set up and heated per the user guide may help, but if the issue continues, we’d like to take a closer look. Please contact us at support.bissell.com so we can assist further.
Written by a customer while visiting BISSELL Homecare