Easy to use and very good at advertised functions.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Garbage
on September 28, 2025
Posted by: Gyorgyi
from Washington state
Gender:Female
Save your money and avoid this garbage. 1. Steam doesn’t work when using the hose 2. Even with steam it doesn’t clean stains 3. It leaves the carpet soaking wet and barely sucks up 1/3 of the water it uses. 4. When you grab the handle of the dirty tank to empty, the top comes off and dumps the entire thing on the floor
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Will, BISSELL Consumer Care, September 29, 2025
This is certainly not the experience we want you to have! Please reach out to our Consumer Care team at https://support.bissell.com so we can assist you directly.
Written by a customer while visiting BISSELL Homecare
This is an excellent carpet and upholstery cleaner. The tools provided are well made and I like the self-cleaning option, especially after cleaning something that is really dirty. We cleaned a couch that we thought was unsalvageable, but this machine did a great job and now have a very nice clean couch.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Wondered if it would remove normal foot traffic soiling. It didn't fully remove it. I could still see traffic path versus never touched carpet areas under say the couch when exposing the carpet. Other normal spots were removed and overall I'm sure the carpet is cleaner. Debated on returning it but will keep it for normal freshening up and if someone needs to borrow it.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, November 3, 2025
Thanks for your feedback, John. We’re glad the REVOLUTION® HYDROSTEAM® helped with general cleaning, but we understand it’s frustrating when high-traffic areas still show signs of wear. For deeper soil, using a BISSELL pre-treat formula and making slow, repeated passes can improve results. If you’d like help choosing the right formula or cleaning method, our team is happy to assist at support.bissell.com. We appreciate you giving the machine a chance!
Written by a customer while visiting BISSELL Homecare