Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
66
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
10
83%of customers recommend this product.
(
50 out of
60)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
4
Nice color
on November 17, 2025
Posted by: kentom
So far so good harder to set up than past Motorola phones
Response from motorola.comBy Mitch, Motorola Customer Care, November 17, 2025
Hi Kentom, We're glad you’re enjoying the color and that everything is going well so far. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
I love everything about it 😁 ...
on June 3, 2025
Posted by: Apocalypse 2025
from Dorchester, Ma.
Absolutely Awesome phone. Very pleased with my Purchase 😃 ...
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2025
Thank you so much for your amazing feedback, Apocalypse. We're thrilled to hear that you love everything about your Motorola phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Terrible
on October 10, 2025
Posted by: Not happy
Microphone continues to fade in and out? Not good, not happy with this phone
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
We’re sorry to hear you’re experiencing problems with the microphone. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome smartphone
on February 23, 2026
Posted by: Bugiardo
I have been a Motorola fan since I bought my first Motorola g stylus a few years back and I won't trade it for any other smartphones!...
I love it's feature gadgets like the flash, camara and the leather case so easy and convenient to use like no other smartphones!...
Yes, I highly recommend the Motorola smartphone!...
I love it's feature gadgets like the flash, camara and the leather case so easy and convenient to use like no other smartphones!...
Yes, I highly recommend the Motorola smartphone!...
Response from motorola.comBy Mitch, Motorola Customer Care, February 23, 2026
Hi Bugiardo, Thank you so much for your kind words! We’re thrilled to hear that you’ve been a loyal Motorola fan and that you’re enjoying the features and convenience of your smartphone. Your recommendation means a lot to us, and we’re glad our devices continue to meet your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Not worth it.
on August 28, 2025
Posted by: Disappointed User
from Florida
It's worse than my previous G and G Power phones. It offers nothing special and it's buggy. Gestures will fail to work for no reason and then start working again randomly. Same with the fingerprint reader. It will just refuse to read my fingerprint. The fingerprint reader is also hard to use with any case on the phone. The rear-mounted fingerprint readers are superior. Moto chat support is useless. There are notifications you can't turn off that will pop up every time you restart the phone (like the fact that I have an SD card installed. I know, I installed it). Don't bother. Moto has abandoned their user base.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, August 29, 2025
Hi, Thank you for sharing your feedback, and I’m truly sorry to hear about your experience with your current device. I understand how frustrating it must be to deal with inconsistent performance — especially when compared to previous Motorola models like the G and G Power — and I regret that our support did not meet your expectations. We have sent you an email to further get more details about the problem. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
Wonderfully amazing product. Great no matter alt
on October 28, 2025
Posted by: Linked0ne
from Buffalo
I enjoy motorola very much. Great company. This is one of many great companies of which I use.
Response from motorola.comBy Mitch, Motorola Customer Care, October 28, 2025
Hi Linked0ne, Thank you for your kind words! We’re thrilled to hear you’re enjoying your Motorola product and appreciate your continued support. It means a lot to us to be part of your tech experience! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Bullfrog green
on September 5, 2025
Posted by: Macfrog65
I'm able to do voice to text with this phone this phone's a lot better than the razor and comes in my favorite color green
Response from motorola.comBy Mitch, Motorola Customer Care, September 7, 2025
Hi Macfrog65, We’re glad to hear you’re enjoying your new phone, especially the voice-to-text feature and the Bullfrog Green color. It’s great to know it’s working out better for you than your previous device. Thank you for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Love Motorola
on October 9, 2025
Posted by: DebT
from Michigan
I bought this phone a couple of months ago and so far it is very similar to other Motorola phones I have had. The onlhy part I don't like is having the fingerprint sensor on the power button.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 9, 2025
Hi DebT, Thank you for sharing your feedback and for being a loyal Motorola user. We’re glad to know you’re enjoying your new phone and that it feels familiar to your previous Motorola devices. We understand that the fingerprint sensor placement may take some getting used to, but your feedback is valuable and will be shared with our team for future improvements. We truly appreciate your support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com