Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Average customer rating
3.9
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
74
4 Stars
28
3 Stars
15
2 Stars
15
1 Star
13
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Customer Rating
5
on December 2, 2025
Posted by: Wm01
Bought and received this phone about 2 weeks ago. Works great with many features. Battery life is also good.I recommend this phone
Response from motorola.comBy Carlos, Motorola Customer Care, December 3, 2025
Hi Wm01, Thank you for your feedback! We’re happy to hear that your new phone is working great for you and that the features and battery life are meeting your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
1
JUNK
on November 25, 2025
Posted by: Upset customer
I bought this moto g power 6 months ago and I can't charge it with a cord anymore. Keeps telling me the charger is wet. I can't connect anything to the Bluetooth anymore either. Can't screen cast anymore as well. Now I have to spend hundreds more on another new phone.
Response from motorola.comBy Mitch, Motorola Customer Care, November 25, 2025
We're sorry to hear about the trouble you’re experiencing with your phone. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
It's cool
on November 22, 2025
Posted by: Retirdbadboy
from Cleburne Texas
It was all right until Google snippets got me hacked on Facebook Facebook is bad
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 25, 2025
Thank you for sharing your experience, Retirdbadboy. We’re glad to hear the phone has been working well for you. Regarding what happened with your Facebook account, that sounds frustrating. While we don’t manage third-party platforms, we recommend updating your Facebook password, turning on two-factor authentication, and reviewing recent login activity for added security. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Nice color
on November 17, 2025
Posted by: kentom
So far so good harder to set up than past Motorola phones
Response from motorola.comBy Mitch, Motorola Customer Care, November 17, 2025
Hi Kentom, We're glad you’re enjoying the color and that everything is going well so far. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Something Is Missing
on November 13, 2025
Posted by: SPARCO
Phone is good but... always clock display on screen feature not available I'm very disappoint because it's feature available on 2016 phone but not 2025 why and more thing is missing in this phone need smallest led for using the charging, msg, app notifications etc.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 16, 2025
Thank you for sharing your feedback, SPARCO. We’re glad to hear you’re enjoying the phone overall, and we appreciate your input on the always-on clock and notification features. Your suggestions are valuable and will be shared with our product team for future consideration. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great features, needs 5 years of security updates
on November 10, 2025
Posted by: Jon385
The Moto G Power 2025 is a very good phone for the price. It has a lot of great features and is well-built, but it has a few cons that make prevent it from being great.
Pros:
+ Contrary to reviews only, the phone is not slow at all. It feels smooth and I have not had any stuttering so far. Dimensity 6300 and 8 GB of RAM is good.
+ Looks great. "Vegan leather" feels very good. Phone feels very solidly built.
+ Speakers sound good.
+ IP 68/69 water resistance! Awesome! (This is usually on flagship phones).
+ Wireless charging is fast at 15W! (Having wireless charging at all at this price point is much appreciated.)
+ Good wired charging speed at 30W
+ Decent battery life
+ Contrary to reviews only, the phone is not slow at all. It feels smooth and I have not had any stuttering so far. Dimensity 6300 and 8 GB of RAM is good.
+ Looks great. "Vegan leather" feels very good. Phone feels very solidly built.
+ Speakers sound good.
+ IP 68/69 water resistance! Awesome! (This is usually on flagship phones).
+ Wireless charging is fast at 15W! (Having wireless charging at all at this price point is much appreciated.)
+ Good wired charging speed at 30W
+ Decent battery life
Cons:
- Limited software support window. Only two years of software upgrades and three years of security updates. It feels like I have bought a disposable phone. An extra two years of security updates (making 5 years) should be the minimum at this day and age.
- Wireless charging works only with QC 3.0 fast chargers. It is not compatible with older/slower chargers; it would be nice if it charged at 7.5 W or even 5 W for older chargers.
- Video quality recorded with the cameras is terrible. It looks very soft, like DVD-quality. It doesn't look like 1080p.
- While the LCD display is pretty good, it should really be AMOLED. The G and G Power seem to be the only phones in 2025 with LCD displays.
- Limited software support window. Only two years of software upgrades and three years of security updates. It feels like I have bought a disposable phone. An extra two years of security updates (making 5 years) should be the minimum at this day and age.
- Wireless charging works only with QC 3.0 fast chargers. It is not compatible with older/slower chargers; it would be nice if it charged at 7.5 W or even 5 W for older chargers.
- Video quality recorded with the cameras is terrible. It looks very soft, like DVD-quality. It doesn't look like 1080p.
- While the LCD display is pretty good, it should really be AMOLED. The G and G Power seem to be the only phones in 2025 with LCD displays.
Please, Motorola, fix these issues, especially software support and the video quality!!!
Response from motorola.comBy Mitch, Motorola Customer Care, November 11, 2025
Hi Jon385, Thank you for taking the time to share such detailed feedback about your Moto G Power 2025. We’re glad to hear you’re enjoying the phone’s performance, design, speakers, water resistance, and charging capabilities. We also appreciate your candid comments regarding software support, video recording quality, and display preferences. Your input helps us understand what matters most to our customers and informs future improvements. While our current software update policy provides two years of upgrades and three years of security updates, we recognize the importance of longer-term support and will share your feedback with our product teams. Regarding video quality and display, we continuously work to enhance the camera experience and screen performance in future devices. Thank you again for your thoughtful review and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone but....
on November 8, 2025
Posted by: DylanPicklz
I got this phone about almost 2 months and it's a cool phone but screen is a great feature to bring back to phones. I only have 1 problem and it's the volume when I'm watching a video it constantly changes from loud and silent and I've tried everything idk why!?
Response from motorola.comBy Mitch, Motorola Customer Care, November 9, 2025
Hi DylanPicklz, We’re sorry to hear about the sound fluctuations you’ve been experiencing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Fantastic phone
on November 6, 2025
Posted by: Ed 2025
I replaced my iPhone SE with the Moto g power 2025. It has been a pleasant surprise. Transitioning from Apple to Google platforms was easier than I had imagined. The phone itself functionality exceeds my expectations. Google is a solid performance for my needs. The camera is definitely a highlight. I have captured some beautiful memories with it's as advertised abilities. Fantastic job to the Motorola team well beyond design at its reasonable pricing.
Response from motorola.comBy Mitch, Motorola Customer Care, November 6, 2025
Thank you for taking the time to share your experience, Ed. We’re thrilled to hear that your transition from Apple to Google went smoothly and that your Moto G Power 2025 is exceeding your expectations. It’s great to know the camera and overall performance have helped you capture beautiful memories. Your kind words mean a lot to our team, and we’re glad you’re enjoying your device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com