Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Average customer rating
3.9
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
74
4 Stars
28
3 Stars
15
2 Stars
15
1 Star
13
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Customer Rating
5
Great features
on September 1, 2026
Posted by: Verneenee
I have had my moto g power for over a month and in very pleased with it. .. it has a lot of great features the camera takes wonderful pics ... Charges quickly. I wish i would have ordered the phone case with it but i did not ... A real good phone
Response from motorola.comBy Mitch, Motorola Customer Care, September 2, 2026
Hi Verneenee, thank you for sharing your feedback! We're delighted to hear that you're enjoying your Moto G Power and its great features, especially the camera and fast charging. We're also glad to know it's been a great phone for you. We appreciate your support and hope you continue enjoying your Motorola experience! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Not happy with it
on August 28, 2026
Posted by: Old man Ralph
I have owned 2 Moto G Powers before, I don't need bells and whistles. I really liked the long battery life. I thought that by staying with the same make and model phone, it would be a smooth transition.
I don't set a code to unlock my phone, Moto or Android can't accept that. I don't want a weather widget, I'll download an app that I like. I'd like to be able to take pictures at a lower setting, but the phone wants to take hi res pics. Either Moto or Android keeps changing things after I've set them how I wanted them. Over all I should have paid more and got a Samsung.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
We're sorry to hear that the Moto G Power 2025 hasn't provided the smooth transition you expected, especially after having a positive experience with previous Moto G Power models. We understand that having your preferred settings stay consistent and being able to customize the phone to your liking are important. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Good enough for everything I need to do.
on August 28, 2026
Posted by: Alex GR
from Florida
Is a very good phone I'm very happy with that the battery last long enough to me, I'm very happy with this phone so far I like the fact that have the 3.5 audio jack
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi Alex GR, thank you for sharing your feedback! We’re delighted to hear that you’re happy with your Motorola phone, especially with its battery life and the convenience of the 3.5 mm audio jack. It’s great to know that the phone provides everything you need for your everyday use. We truly appreciate your support and choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Crap
on August 27, 2026
Posted by: irritatedCustomer
I bought this to replace my old motorola that ran ok but was out of date. This has a weak battery that takes forever to charge. It constantly bugs you with so many suggestions that you can't do what you wanted to do with it. The buttons randomly press. It is literally the same processor as my old phone, has the same cameras. The cameras aren't as good though somehow. I hate it. I would have been way happier if they had just updated my old phone that has exactly the same hardware in it. In two years this one will no longer receive updates either because apparently phones only need to last three years so re can throw more things away for big companies to make more profit. This phone is proof of that. Also it smells REALLY badly of perfume right out of the box! Maybe I'll just put linux on my old phone and see how that goes.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
We're sorry to hear that your experience with the Moto G Power 2025 has been so disappointing. We understand how frustrating it is when a new phone doesn't provide the experience you expected, particularly with battery performance, charging, unexpected button presses, and camera quality. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this phone
on August 25, 2026
Posted by: Bmf707
One of the best phones for the price. Glad I have one. The camera is clear and pictures of the moon are clear.
Response from motorola.comBy Mitch, Motorola Customer Care, August 25, 2026
Hi Bmf707, We’re thrilled to hear you love your Motorola! It’s great to know you’re happy with the value and especially enjoying the clear camera quality, even for capturing detailed photos of the moon. Thank you for choosing Motorola and for sharing your experience! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
To much unneeded trash,apps and changes.
on August 24, 2026
Posted by: Wild Eye
I bought this phone as an upgrade from a moto g power 2021. While I liked the color options for the new phone and the camera upgrade I am very displeased withn the bloatware and completely unneeded useless features and screen layouts that require a ridiculous amount of time to relearn. If it ain't broke then don't fix it. It also seems that in order to add all the new features and scramble the layouts from previous versions that it took away from the overall speed and function quality and introduced glitches and diminished responsiveness.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
Hi Wild Eye, thank you for sharing your experience. We're sorry for the frustration caused by the added apps, layout changes, and the performance issues you’re seeing. We understand how disruptive it can feel when familiar features change and when responsiveness doesn’t meet expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
3
Value for money
on August 19, 2026
Posted by: New26
While the memory, performance, sound, picture is awesome, so far not very good experience with battery as it is draining in less than 1.5 day or less with a connected smart watch. Secondly, zoomed picture with camera has water color effect. While the camera is better than Samsung A14 or A15, still not a great camera phone.
Response from motorola.comBy Mitch, Motorola Customer Care, August 23, 2026
Hi New26, We’re sorry to hear that you’re experiencing faster battery drain on your Moto G Power 2025, especially while connected to a smartwatch. We appreciate you sharing your feedback, and we’re glad to hear that you’re enjoying the phone’s performance, sound, memory, and picture quality. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
High quality device, especially for the price.
on August 19, 2026
Posted by: Locavera
from Texas
I upgraded to the g power 2025 from a g power 2021. I've been a Motorola user for a long time due to the quality and affordability of their products. The g power 2025 continues the trend of quality I've come to expect, battery lasts all day through moderate/heavy usage, and the phone works very well, with a responsive screen, and all my favorite features.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2026
Hi Locavera, thank you for the detailed review and for being a longtime Motorola user! We’re thrilled to hear that your Moto G Power 2025 continues to deliver the quality and affordability you’ve come to expect. It’s great to know you’re enjoying the all-day battery life, responsive display, and favorite features. We truly appreciate your continued trust in Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com