Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
67
4 Stars
21
3 Stars
12
2 Stars
12
1 Star
11
82%of customers recommend this product.
(
51 out of
62)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
5
An improved model from 2020.
on April 5, 2026
Posted by: SaltyCoder
from Lawnguyland
Upgraded my old Moto-G Power from 2020 to the 2025 model. Much faster and better picture quality. Many new features. Should be good for another 5 years.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 6, 2026
Hi SaltyCoder, Thank you for sharing your experience! We’re glad to hear that the upgrade to the Moto G Power 2025 has brought faster performance, better camera quality, and new features you enjoy. It’s exciting to know you’re confident it’ll serve you well for years to come. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Bad battery
on April 14, 2026
Posted by: Alan king
Gave it a 3 simply because of battery. Love everything else. Have turn off everything thing I can and adjusted all I can think of but this battery drains fast and charged slow. I can simply read news and watch battery drain. And then recharge takes forever. My 4th Motorola phone but it will be my last. Was very happy with other 3. And as I say all but battery on this one. Unfortunately that is one issue that ruins it.
Response from motorola.comBy Mitch, Motorola Customer Care, April 14, 2026
Hi Alan, We’re sorry to hear the battery performance is not meeting your expectations. We understand how frustrating it is when a device drains faster than expected and takes longer to recharge. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply.
Written by a customer while visiting motorola.com
Customer Rating
2
2 of said 5 stars
on April 29, 2026
Posted by: Do not contact
Replaced my broken 2024. As far as this phone. A lot of bloatware. No drama but I hate bloatware, if I were to reconsider the purchase, I'd have chosen differently. That being said, it is a very usable phone tho. I can't tell you about features as I disabled as much Google as I can.
Response from motorola.comBy Mitch, Motorola Customer Care, April 30, 2026
Thank you for reaching out, and we’re sorry to hear about your experience with preloaded apps. We understand that having apps you don’t use can affect your overall experience. To help improve this, you can manage or reduce unwanted apps by going to Settings > Apps, then selecting the app and choosing Disable or Uninstall where available. You can also review permissions and background activity to limit their impact on performance and battery. We appreciate your honest feedback, and we are glad to hear the phone is still usable for your needs. Your comments will be shared with the appropriate team for consideration in future improvements.
Written by a customer while visiting motorola.com
Customer Rating
3
on October 26, 2025
Posted by: Roger8351
Excellent phone for the price, until I tried using a wireless charge stand for my moto-g power. After using the wireless charge stand for approximately 40 hours, my phone no longer charges above 75% and can no longer power off or re-boot. I URGENTLY RECOMMEND that the public accept that this device is NOT compatible with this capability.
Response from motorola.comBy Mitch, Motorola Customer Care, October 28, 2025
Hi Roger8351, We’re sorry to hear about the trouble you’ve experienced with your Moto G Power. We appreciate you taking the time to share your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
3
on October 16, 2025
Posted by: Tim's phone
from Rogersville, Tennessee
The phone is good but did not come with an instruction manual. I am an old guy, not a "techy" Sure would be helpful to have a manual
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 16, 2025
Thank you for sharing your feedback. We’re glad to hear that you find the phone good, and we completely understand how helpful a printed manual can be, especially when getting used to a new device. We would like to help you with this matter. Please check the email that we have sent you, and we'll be assisting you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Better than Samsung
on August 24, 2025
Posted by: Hans Dean
When my Samsung S22+ display started to fail I shopped for a another Samsung phone. The cost was very high the fit 6.8" size displays and then decided to look for other brands. This is how I came across the Moto G power 2025. I really like this phone for it's display size, reliability, battery time and everything else plus more with android phones. Absolutely no regrets switching from a Samsung to a Motorola with just 25% of the cost compared to a similar sized Samsung. I give this phone 5 stars and recommend others to make the switch!
Response from motorola.comBy Mitch, Motorola Customer Care, August 24, 2025
Hi Hans, We’re thrilled to hear that your switch to the Moto G Power 2025 has exceeded your expectations! It’s great to know you’re enjoying the display, reliability, battery life, and overall value. Thank you for the 5-star rating and for recommending Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone but....
on November 8, 2025
Posted by: DylanPicklz
I got this phone about almost 2 months and it's a cool phone but screen is a great feature to bring back to phones. I only have 1 problem and it's the volume when I'm watching a video it constantly changes from loud and silent and I've tried everything idk why!?
Response from motorola.comBy Mitch, Motorola Customer Care, November 9, 2025
Hi DylanPicklz, We’re sorry to hear about the sound fluctuations you’ve been experiencing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Smooth, good looking and economical
on June 3, 2025
Posted by: Mikeyt1818
from Cedar Park, TX
I love the Motorola Moto G Power series. The 2024 was great but the 2025 has surpassed my expectations. Amazing battery life, great camera and the vegan leather in green looks AMAZING! The Mediatek Dimensity 6300 is smooth and efficient, no overheating like on many mid range Snapdragon chips IMHO. Well done Lenovorola!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2025
Wow, thank you for such an amazing review, Mikeyt1818. We’re thrilled to hear the Moto G Power 2025 has exceeded your expectations with its battery life, camera, and standout vegan leather finish. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com