Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4.1
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
64
4 Stars
19
3 Stars
10
2 Stars
9
1 Star
8
86%of customers recommend this product.
(
48 out of
56)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
4
Great phone but....
on November 8, 2025
Posted by: DylanPicklz
I got this phone about almost 2 months and it's a cool phone but screen is a great feature to bring back to phones. I only have 1 problem and it's the volume when I'm watching a video it constantly changes from loud and silent and I've tried everything idk why!?
Response from motorola.comBy Mitch, Motorola Customer Care, November 9, 2025
Hi DylanPicklz, We’re sorry to hear about the sound fluctuations you’ve been experiencing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Smooth, good looking and economical
on June 3, 2025
Posted by: Mikeyt1818
from Cedar Park, TX
I love the Motorola Moto G Power series. The 2024 was great but the 2025 has surpassed my expectations. Amazing battery life, great camera and the vegan leather in green looks AMAZING! The Mediatek Dimensity 6300 is smooth and efficient, no overheating like on many mid range Snapdragon chips IMHO. Well done Lenovorola!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2025
Wow, thank you for such an amazing review, Mikeyt1818. We’re thrilled to hear the Moto G Power 2025 has exceeded your expectations with its battery life, camera, and standout vegan leather finish. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Awesome .... except
on September 13, 2025
Posted by: Jake72
This is an overall good phone at a great price point. Has many great familiar Motorola features that I have come to expect. The only negative about this phone is... the fingerprint scanner. The scanner is a definite drawback on a otherwise awesome phone. My old 2022 Motorola fingerprint scanner worked SO much better than this one. It's an aggravation I've learned to deal with, but Motorola would be wise to fix this issue. Otherwise, this phone is awesome with features and battery life.
Written by a customer while visiting motorola.com
Customer Rating
3
Great value
on August 14, 2025
Posted by: BC9716
from Indiana
Good value for the price, but not without its flaws. Examples. Haptics are very weak even at max. Operating system has minor glitches/freezes. But for my non-professional needs the phone performs well and I would buy it again for the pluses which includes an earphone jack, fast turbo charging, and affordable price.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 15, 2025
Hi BC9716, Thank you so much for sharing your detailed experience with your device. We truly appreciate the balanced feedback.
We're glad to hear that the phone has been a good value for you and that features like the headphone jack, TurboPower™ charging, and affordability have met your needs. At the same time, we recognize that areas like haptic feedback and occasional OS glitches can impact the user experience, and we're sorry for any inconvenience this has caused.
We recommend keeping your device up to date with the latest software, as ongoing updates often include improvements to system performance and stability.
We're glad to hear that the phone has been a good value for you and that features like the headphone jack, TurboPower™ charging, and affordability have met your needs. At the same time, we recognize that areas like haptic feedback and occasional OS glitches can impact the user experience, and we're sorry for any inconvenience this has caused.
We recommend keeping your device up to date with the latest software, as ongoing updates often include improvements to system performance and stability.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone for a Reasonable Coast
on September 7, 2025
Posted by: DJ Portugal
Very Easy to use. Good Controls. Fast boots and the software package is great. Seems to be working perfectly so far. I like the quality of this phone.
Response from motorola.comBy Mitch, Motorola Customer Care, September 7, 2025
Hi DJ, Thank you for sharing your experience! We’re happy to hear that you’re enjoying the ease of use, performance, and quality of your phone. It’s great to know it’s been working perfectly for you so far. We appreciate your feedback and support. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Nice color
on November 17, 2025
Posted by: kentom
So far so good harder to set up than past Motorola phones
Response from motorola.comBy Mitch, Motorola Customer Care, November 17, 2025
Hi Kentom, We're glad you’re enjoying the color and that everything is going well so far. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
I love everything about it 😁 ...
on June 3, 2025
Posted by: Apocalypse 2025
from Dorchester, Ma.
Absolutely Awesome phone. Very pleased with my Purchase 😃 ...
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2025
Thank you so much for your amazing feedback, Apocalypse. We're thrilled to hear that you love everything about your Motorola phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Terrible
on October 10, 2025
Posted by: Not happy
Microphone continues to fade in and out? Not good, not happy with this phone
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
We’re sorry to hear you’re experiencing problems with the microphone. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com