Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
13
1 Star
11
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
5
Wonderfully amazing product. Great no matter alt
on October 28, 2025
Posted by: Linked0ne
from Buffalo
I enjoy motorola very much. Great company. This is one of many great companies of which I use.
Response from motorola.comBy Mitch, Motorola Customer Care, October 28, 2025
Hi Linked0ne, Thank you for your kind words! We’re thrilled to hear you’re enjoying your Motorola product and appreciate your continued support. It means a lot to us to be part of your tech experience! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
on October 26, 2025
Posted by: Roger8351
Excellent phone for the price, until I tried using a wireless charge stand for my moto-g power. After using the wireless charge stand for approximately 40 hours, my phone no longer charges above 75% and can no longer power off or re-boot. I URGENTLY RECOMMEND that the public accept that this device is NOT compatible with this capability.
Response from motorola.comBy Mitch, Motorola Customer Care, October 28, 2025
Hi Roger8351, We’re sorry to hear about the trouble you’ve experienced with your Moto G Power. We appreciate you taking the time to share your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
5
Owner
on October 25, 2025
Posted by: Hatman
from St. Louis, Mo.
I love my moto phone. Great features. Would recommend this product
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 27, 2025
Hi Hatman, We’re glad to hear that you’re enjoying your Moto phone and its features. We appreciate your recommendation and support! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
LCD not for me
on October 22, 2025
Posted by: Frog Bananas
got it yesterday and first impressions are good! but i feel like its lacking the small comforts, like an Oled screen. cheaper phones have it equipped. im not saying the screen is bad, because its pretty good for the money. just wish it was that power efficient oled.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 22, 2025
Hi Frog, We appreciate you sharing your feedback and first impressions. We’re glad to know you find the display good for the price. We understand your preference for OLED screens and will make sure your comments are shared with our team for future consideration. Thank you for giving your new Motorola device a try! If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Disappointed in Purchase
on October 21, 2025
Posted by: MsJoyce
I used phone for 2 weeks but it would turn off and jump to other screens when I was trying to text or email. Sent phone back to Moto. It was returned to me as"repaired" but I have not switched back to it yet.
My excitement over 2025 Moto has wanted and I'm using my Moto 2024 currently. Would have preferred phone replaced with new or not sent back to me. It's not good to buy new phone and it does not work well in first few days.
My excitement over 2025 Moto has wanted and I'm using my Moto 2024 currently. Would have preferred phone replaced with new or not sent back to me. It's not good to buy new phone and it does not work well in first few days.
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi MsJoyce, We’re very sorry to hear about the difficulties you experienced with your Moto 2025 device. We understand how frustrating it can be to have a new phone not perform as expected. We would like the opportunity to investigate your feedback further and work toward a resolution. Please check the email we’ve sent you so we can continue this conversation and assist you in the best way possible.
Written by a customer while visiting motorola.com
Customer Rating
5
It fell how far?
on October 21, 2025
Posted by: DrixMumo
When the LG Stylo 3 came out I was all hyped. I didn't really use Motorola before. I couldn't get the Stylo 3 but I got the Stylo 4 figuring it would be better. I broke it within a couple months and a friend of mine gave me his brand new Moto G5 back in 2018. Honestly I didn't have any kind of expectations and I already counted on getting a new phone but this phone wasn't even a thought. Even back then the phone has a swipe back instead of the back and home button in the item bar. That feature alone kept me using that Moto G5 longer than I had planned. It took a couple years for me to even replace that one. I dropped that one into the river and I went out and found a new one. I'm a roofer by trade and I don't usually carry my phone on the roof with me but sometimes it calls for me to have my phone in the air. I don't use a screen protector but I do use a case. I've dropped the Moto g power off the roof or awful ladder , it's bounced off of gutters fell down the house like a pinball and the screen is so resilient people are blown away at how much of a beating that screen takes. There is a certain limit cuz I have broken several screens but it usually takes about 300 falls or more before it gives. I recommend this phone to absolutely everyone I come in contact with if the subject of phones come up. Personally I've tried a lot of other phones over the years and Motorola is the only phone that absolutely worth the price. Three of my four kids used Motorola and they won't use anything else my third son uses an iPhone which I repeatedly see being broken but he has to be trendy. I'm very surprised that Motorola isn't the most talked about phone producer out there. I don't care what free apps come with or what kind of extras they offer the phone alone is worth the cost.
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi DrixMumo, Thank you for sharing your experience! We’re thrilled to hear how durable and reliable your Motorola phones have been over the years, even in tough conditions. It’s great to know that the Moto G Power continues to impress and that you’ve recommended it to your family and others. Your loyalty and detailed feedback mean a lot to us. We appreciate you choosing Motorola and hope you continue to enjoy your devices for years to come! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Good phone.
on October 21, 2025
Posted by: Gustavo
I had it for about a month. Everything good so far, I wish it had more ringing tones, also a free and nice workout app like any other phone offers.
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Thank you for sharing your feedback, Gustavo. We’re glad to hear that you’re enjoying your phone so far. We appreciate your suggestions regarding additional ringtones and workout apps, and we’ll share this feedback with our team for consideration in future updates. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Good
on October 21, 2025
Posted by: Swagman
from Aurora, Colorado
Bought 3 DayZ ago and it's a good phone I love it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 22, 2025
Thank you for your positive feedback, Swagman. We’re happy to hear you’re enjoying your new phone. We hope it continues to meet your expectations! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com