Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
66
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
10
83%of customers recommend this product.
(
50 out of
60)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
4
Replacing Mg power 2024 with poorly fitted case.
on December 28, 2025
Posted by: Don50
from North Carolina
I bought this Mg power 2025 to replace a Mg power 2024 I bought with a Moto case that did not fit correctly, the buttons did not line up and it did not provide protection for the screen which shattered when recently dropped. It was cheaper to buy a new phone than replace the glass screen. The Mg power 2025 case fits the phone much better and the camera is much better.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 30, 2025
Hi Don50, Thank you for sharing your experience. We’re sorry to hear about the difficulties you had with your previous phone and case. We’re glad to hear that the Moto G Power 2025 and its case are fitting better and meeting your needs, and that you’re enjoying the improved camera. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Powerhouse
on December 31, 2025
Posted by: JasonSpitfire
from Milwaukee Wisconsin
Love this phone for what it is ... It's a budget friendly powerhouse with terabyte of expandable memory what more can you ask for for from budget-friendly flagship phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 4, 2026
Thank you for sharing your experience, JasonSpitfire. We’re glad to hear you’re enjoying the phone and its features, especially the expandable memory. It’s great to know it’s delivering flagship-level performance at a budget-friendly price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Meh battery
on January 10, 2026
Posted by: Noahsdad0001
Neat phone. But the battery life is half of the already lower battery life of the 2024. I liked the 2023 versions battery life much better. I wonder if I can ditch a lot of the bloat ware included and save some battery?
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2026
Hi Noahsdad0001, Thank you for sharing your feedback, and we’re sorry to hear that the battery performance has not met your expectations. We understand how noticeable battery differences can be when upgrading between generations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy set up!
on January 11, 2026
Posted by: Lisa74
I bought approximately 2 weeks ago and so far so good.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 12, 2026
Hi Lisa74, Thank you for sharing your experience! We’re glad to hear that setup was easy and that the phone has been performing well so far. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
It's a good phone for the money
on January 15, 2026
Posted by: Stevorino
from Pennsylvania
So far so good. Not impressed with the battery life despite the reviews stating otherwise. Decent phone for the money.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 15, 2026
Hi Stevorino, Thank you for sharing your feedback. We’re glad to hear you’re enjoying your phone overall, and we’re sorry the battery life hasn’t met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
3
good and bad specs about the phone
on February 1, 2026
Posted by: larrythetomato
I got this phone on cricket through their cheapest plan, it's an average phone for me, good storage (better than most iPhones), good battery performace but not so great performace on the actual phone, too much lags and it's pretty slow sometimes aswell, the camera quality isn't that great too. Overall, this is a decent phone for storage and daily usage. 3/5
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2026
Hi Larrythetomato, Thank you for sharing your honest feedback. We’re sorry to hear that your experience with the phone hasn’t been fully smooth, especially with performance and camera results. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
An improved model from 2020.
on April 5, 2026
Posted by: SaltyCoder
from Lawnguyland
Upgraded my old Moto-G Power from 2020 to the 2025 model. Much faster and better picture quality. Many new features. Should be good for another 5 years.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 6, 2026
Hi SaltyCoder, Thank you for sharing your experience! We’re glad to hear that the upgrade to the Moto G Power 2025 has brought faster performance, better camera quality, and new features you enjoy. It’s exciting to know you’re confident it’ll serve you well for years to come. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Bad battery
on April 14, 2026
Posted by: Alan king
Gave it a 3 simply because of battery. Love everything else. Have turn off everything thing I can and adjusted all I can think of but this battery drains fast and charged slow. I can simply read news and watch battery drain. And then recharge takes forever. My 4th Motorola phone but it will be my last. Was very happy with other 3. And as I say all but battery on this one. Unfortunately that is one issue that ruins it.
Response from motorola.comBy Mitch, Motorola Customer Care, April 14, 2026
Hi Alan, We’re sorry to hear the battery performance is not meeting your expectations. We understand how frustrating it is when a device drains faster than expected and takes longer to recharge. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply.
Written by a customer while visiting motorola.com