Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4.1
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
64
4 Stars
19
3 Stars
10
2 Stars
9
1 Star
8
86%of customers recommend this product.
(
48 out of
56)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
4
It's a good phone for the money
on January 15, 2026
Posted by: Stevorino
from Pennsylvania
So far so good. Not impressed with the battery life despite the reviews stating otherwise. Decent phone for the money.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 15, 2026
Hi Stevorino, Thank you for sharing your feedback. We’re glad to hear you’re enjoying your phone overall, and we’re sorry the battery life hasn’t met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the features!
on January 26, 2026
Posted by: Awolves58
from Sheridan Wyoming
I bought this phone about 3 weeks ago and I love it. It does everything I expected and takes beautiful pictures. It's easy to use and the battery seems to last a lot longer. This is my 3rd Moto. And been very happy with them.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2026
Thank you for sharing your experience, Awolves58. We’re thrilled to hear that your new Moto is living up to your expectations, from the camera to the battery life. It’s wonderful to know you’ve been happy with your Moto phones over the years, and we appreciate your continued support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
good and bad specs about the phone
on February 1, 2026
Posted by: larrythetomato
I got this phone on cricket through their cheapest plan, it's an average phone for me, good storage (better than most iPhones), good battery performace but not so great performace on the actual phone, too much lags and it's pretty slow sometimes aswell, the camera quality isn't that great too. Overall, this is a decent phone for storage and daily usage. 3/5
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2026
Hi Larrythetomato, Thank you for sharing your honest feedback. We’re sorry to hear that your experience with the phone hasn’t been fully smooth, especially with performance and camera results. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great mobile device
on February 22, 2026
Posted by: Marco Antonio
from US
This is an excellent functioning mobile device, and at a great price.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 22, 2026
Hi Marco, We are glad to hear that you are enjoying the performance of your device and that it offers great value for the price. Your experience helps others feel more confident when choosing a product from Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome phone!
on February 26, 2026
Posted by: Thomass
from Ocean Shores, WA
A very solid phone for the price. I got it free when I paid for the first month of prepaid service through straight talk. I have been a Motorola fan for several years now, and I'm not even ashamed to admit that a big part of that reason is because of the quick flashlight function. I find it exceptionally annoying to have to unlock the phone then bring then swipe the quick controls down and repeatedly tap flashlight, it's asinine! However with the Moto g power 2025 I am solidly impressed with the amount of RAM, the durability of the glass and overall phone structure, and its ability to handle 5G ultra wide. This is my second or third Moto g power 2025.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, February 27, 2026
HI Thomass, Thank you for your detailed feedback! We’re thrilled to hear that the Moto G Power 2025 continues to impress you with its RAM, durable build, and 5G performance. It’s great to know the quick flashlight function and overall usability keep you coming back as a loyal Motorola fan, and that even as a prepaid bonus device, it delivers solid performance. We appreciate your long-term support and detailed insights! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
3
on October 26, 2025
Posted by: Roger8351
Excellent phone for the price, until I tried using a wireless charge stand for my moto-g power. After using the wireless charge stand for approximately 40 hours, my phone no longer charges above 75% and can no longer power off or re-boot. I URGENTLY RECOMMEND that the public accept that this device is NOT compatible with this capability.
Response from motorola.comBy Mitch, Motorola Customer Care, October 28, 2025
Hi Roger8351, We’re sorry to hear about the trouble you’ve experienced with your Moto G Power. We appreciate you taking the time to share your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
3
on October 16, 2025
Posted by: Tim's phone
from Rogersville, Tennessee
The phone is good but did not come with an instruction manual. I am an old guy, not a "techy" Sure would be helpful to have a manual
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 16, 2025
Thank you for sharing your feedback. We’re glad to hear that you find the phone good, and we completely understand how helpful a printed manual can be, especially when getting used to a new device. We would like to help you with this matter. Please check the email that we have sent you, and we'll be assisting you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Better than Samsung
on August 24, 2025
Posted by: Hans Dean
When my Samsung S22+ display started to fail I shopped for a another Samsung phone. The cost was very high the fit 6.8" size displays and then decided to look for other brands. This is how I came across the Moto G power 2025. I really like this phone for it's display size, reliability, battery time and everything else plus more with android phones. Absolutely no regrets switching from a Samsung to a Motorola with just 25% of the cost compared to a similar sized Samsung. I give this phone 5 stars and recommend others to make the switch!
Response from motorola.comBy Mitch, Motorola Customer Care, August 24, 2025
Hi Hans, We’re thrilled to hear that your switch to the Moto G Power 2025 has exceeded your expectations! It’s great to know you’re enjoying the display, reliability, battery life, and overall value. Thank you for the 5-star rating and for recommending Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com