Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
13
1 Star
11
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
2
Barely usable.
on December 20, 2025
Posted by: Miacor
It was free, it's brand new and the screen is nice but speeds are terrible and it's nearly impossible to use sometimes. I've just given up trying to use it for the most mundane task because it craps its brains out and restarts whole pages deleting what I've typed. Hard to believe I was even able to write this review.
Response from motorola.comBy Jess, Motorola Customer Care, December 22, 2025
I am truly sorry to hear about the frustration you've experienced. It is disappointing when a new device makes even mundane tasks feel impossible, and I appreciate your patience in getting this review written.
We want to help resolve these performance problems for you. I will send an email to the address associated with your profile shortly so we can investigate this further and assist you.
We want to help resolve these performance problems for you. I will send an email to the address associated with your profile shortly so we can investigate this further and assist you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great upgrade
on December 19, 2025
Posted by: ArnoldMotoGPower2025
Wife and I have had these for about a month. Upgraded from Moto G Power 2020 that were still working pretty good but these were noticeably better. I don't know how much of the improvement was due to the phone and how much was due to the updated software but in any case we are happy. Hard to beat Motorola phones for economical phones that work great.
Response from motorola.comBy Mitch, Motorola Customer Care, December 21, 2025
Thank you for sharing your feedback, ArnoldMotoGPower2025. We’re glad to hear you’re enjoying the stylus and your new phone overall. We appreciate your input regarding responsiveness, as it helps us improve future products and support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
The features are fantastic
on December 19, 2025
Posted by: Hopely
The phone I bought this month is what I expected. It is very user friendly
Response from motorola.comBy Mitch, Motorola Customer Care, December 21, 2025
Hi Hopely, Thank you for sharing your feedback. We’re glad to hear the phone meets your expectations and that you find it user-friendly with great features. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone ,but not so much for phone protection
on December 7, 2025
Posted by: JackG4976
from Brighton, Ma
I purchased my Motorola g 2025 and love it ,but im baffled as to why it doesn't come with a charger block for the c cord ,and doesn't come with a protective case ., cause the phone basically slides out of the box upon opening it. It seems the protective case is hard to find if not in same stoee purchase was made wich is what im going through two months having my phone .
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 7, 2025
Thank you for sharing your feedback, JackG4976. We’re glad to hear you’re enjoying your phone. We understand your concern regarding the charger and protective case. While some accessories are sold separately, we appreciate your note and understand the importance of protection. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone for not so much money
on December 6, 2025
Posted by: Fadirocks
from Detroit
My old Samsung Galaxy S10 pro finally died after many years of usage. I wanted to get a new phone but keeping good old headphones Jack and having ability to add sd card too. After a long search, I found this moto g power that did all of the above and still had wireless charging which you won't expect to have from such a price point. I usually play Star Trek fleet command and the game plays as good or better than my old phone. So it has enough power to play games. Bluetooth connectivity is way better than the old GS10pro and connect without any problem with the new Toyotas 2023+. The only complaint I have, the cameras are bit heavy lol.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 6, 2025
Hi Fadirocks, Thank you for sharing your experience with your new Moto G Power. We’re glad to hear it delivers the features that matter most to you, including the headphone jack, expandable storage, and wireless charging. It’s great knowing your game performance, Bluetooth connectivity, and overall day-to-day use have been strong. We appreciate your feedback on the camera design and will be sure to pass it along. Thank you for choosing Motorola and being part of our community. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Moto G Power
on December 3, 2025
Posted by: mcmissouri
from Las Vegas, NV
Beats the crap out of Samsung A16 by a longshot. Beats it in every category! I love this phone!
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, December 4, 2025
Hi mcmissouri, Thanks so much for the enthusiastic feedback! We’re thrilled to hear how much you’re enjoying your new phone. Every device has its own strengths, and we’re glad this one is delivering the performance and experience you were looking for. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
on December 2, 2025
Posted by: Wm01
Bought and received this phone about 2 weeks ago. Works great with many features. Battery life is also good.I recommend this phone
Response from motorola.comBy Carlos, Motorola Customer Care, December 3, 2025
Hi Wm01, Thank you for your feedback! We’re happy to hear that your new phone is working great for you and that the features and battery life are meeting your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
1
JUNK
on November 25, 2025
Posted by: Upset customer
I bought this moto g power 6 months ago and I can't charge it with a cord anymore. Keeps telling me the charger is wet. I can't connect anything to the Bluetooth anymore either. Can't screen cast anymore as well. Now I have to spend hundreds more on another new phone.
Response from motorola.comBy Mitch, Motorola Customer Care, November 25, 2025
We're sorry to hear about the trouble you’re experiencing with your phone. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com