Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
67
4 Stars
21
3 Stars
12
2 Stars
12
1 Star
11
82%of customers recommend this product.
(
51 out of
62)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
4
It would be excellent but no speed charger
on January 14, 2026
Posted by: MrPPower
I have only one complaint.
I didn't get fast speed charger. It's saying that you are out. I only got cable.
I didn't get fast speed charger. It's saying that you are out. I only got cable.
Response from motorola.comBy Mitch, Motorola Customer Care, January 15, 2026
Thank you for your feedback, MrPPower. We’re glad to hear you’re enjoying your device overall. To clarify, in the box you’ll find: USB cable, guides, and SIM tool. Some of our newer devices do not include a charging brick. This is part of Motorola’s commitment to reducing environmental impact and electronic waste, and it’s a practice that is becoming more common across the industry. For the best charging experience, we recommend using a compatible TurboPower™ charger, which can be purchased separately from the Motorola website or authorized retailers. We appreciate your understanding and hope you continue to enjoy your phone! If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great mobile device
on February 22, 2026
Posted by: Marco Antonio
from US
This is an excellent functioning mobile device, and at a great price.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 22, 2026
Hi Marco, We are glad to hear that you are enjoying the performance of your device and that it offers great value for the price. Your experience helps others feel more confident when choosing a product from Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
has a better antenna for my service. 5g all day
on March 3, 2026
Posted by: BigG
Really great price for the phone. Has good speed and a great battery life.
Didn't like that it has a little lag and the video quality is not as impressive as my old 2022 edge. My edge has better cameras that the g power.
Didn't like that it has a little lag and the video quality is not as impressive as my old 2022 edge. My edge has better cameras that the g power.
Response from motorola.comBy Mitch, Motorola Customer Care, March 3, 2026
Hi BigG, Thank you for taking the time to share your experience. We’re sorry to hear that you are noticing some lag and that the video quality on your Moto G Power (2025) phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on June 26, 2025
Posted by: Platinum1525
from Kalamazoo, MI
So far I am not displeased with the purchase. Love the fact I can change my fonts
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 26, 2025
Hi Platinum1525, We're glad to hear you're enjoying your new phone and especially the ability to personalize it with custom fonts. We hope it continues to impress you! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features and fantastic performance.
on August 14, 2025
Posted by: WinfieldGator
I got this phone for a birthday gift, but it is my third Motorola telephone. I really like the features, but I need to find something to get rid of all the pop-ups and junk. I hate them.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi WinfieldGator, Thank you for sharing your feedback, and we’re sorry to hear that the pop-ups and unwanted notifications are affecting your experience. This is something we want to take a look at. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on September 23, 2025
Posted by: Divak
from San Francisco, CA
Excellent phone, good battery, good features, ease of use
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 23, 2025
Hi Divak, We’re glad to hear you’re enjoying your phone’s features, battery life, and ease of use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Moto G power 2025
on October 19, 2025
Posted by: Julioq
from Ocala florida
Very good phone for the money I am very happy whit it thank you Motorola
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi Julioq, Thank you for your positive feedback! We’re thrilled to hear that you’re happy with your phone and feel it offers great value. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love love love
on October 20, 2025
Posted by: Rob#1
from Portsmouth VA
I freaking love this phone. For the price you can't beat it! I was so worried about it when I bought it but it's great! No complaints...
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 22, 2025
Hi Rob#1, Thank you for sharing your excitement! We’re thrilled to hear you’re loving your phone and finding it such a great value. We appreciate your support! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com