Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
13
1 Star
11
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
1
Welcome to the Future: Everything is Worse!
on January 7, 2026
Posted by: Anonny
from No Where, USA
So mad. My last phone was a 4 year old Moto z4 and it frooze up less than this crap. This phone freezes at least once a day. Thanks for selling me garbage, I guess.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2026
Hi Anonny, We’re sorry to hear about the freezing you’re experiencing with your device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Wonderful all around.
on January 5, 2026
Posted by: Techreviewer
from Kansas
I've had Apple, Samsung, and LG however this phone is amazing. It almost competes with my galaxy in speed and design. Way more ram and power than any I Phone I've ever had, definitely feels like I'm in control of my phone where with apple I'm so limited to what they allow. As for LG moto is just better. The battery life is by far the best, the speed is fast and the phone is smooth (no lag), I've played games that used to lag my apple device out with no problem and the sound system in this phone is the loudest of anything I've ever had in a phone. Good to see an audio jack again and a screen that gets bright enough to actually see in direct sunlight.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 6, 2026
Hi Techreviewer, Thank you for your detailed feedback! We’re thrilled to hear you’re enjoying the speed, battery life, and overall performance of your Motorola phone. It’s great to know the features like the audio jack, bright display, and smooth performance are making a difference in your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
ROCK-SOLID MOTOROLA QUALITY (AS TO BE EXPECTED)
on January 4, 2026
Posted by: Motrac
from Surf City, CA USA
I ended up trading this phone with my wife because her old phone (a Moto G 5G 2024 'fogo') was/is far easier to root... (and rooting my phones has become an addiction). She loves her shiny new (almost indestructible) phone!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 5, 2026
Hi Motrac, Thank you for sharing your experience and for your continued trust in Motorola. It’s great to hear that our build quality met your expectations and that the phone has found a happy home with your wife.
We’re glad she’s enjoying her new device, and that it’s been a solid upgrade from her previous Moto G 5G. We appreciate you taking the time to leave a review and for being part of the Motorola community. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
We’re glad she’s enjoying her new device, and that it’s been a solid upgrade from her previous Moto G 5G. We appreciate you taking the time to leave a review and for being part of the Motorola community. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Powerhouse
on December 31, 2025
Posted by: JasonSpitfire
from Milwaukee Wisconsin
Love this phone for what it is ... It's a budget friendly powerhouse with terabyte of expandable memory what more can you ask for for from budget-friendly flagship phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 4, 2026
Thank you for sharing your experience, JasonSpitfire. We’re glad to hear you’re enjoying the phone and its features, especially the expandable memory. It’s great to know it’s delivering flagship-level performance at a budget-friendly price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Replacing Mg power 2024 with poorly fitted case.
on December 28, 2025
Posted by: Don50
from North Carolina
I bought this Mg power 2025 to replace a Mg power 2024 I bought with a Moto case that did not fit correctly, the buttons did not line up and it did not provide protection for the screen which shattered when recently dropped. It was cheaper to buy a new phone than replace the glass screen. The Mg power 2025 case fits the phone much better and the camera is much better.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 30, 2025
Hi Don50, Thank you for sharing your experience. We’re sorry to hear about the difficulties you had with your previous phone and case. We’re glad to hear that the Moto G Power 2025 and its case are fitting better and meeting your needs, and that you’re enjoying the improved camera. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Nice phone
on December 25, 2025
Posted by: Sleepout1
Nice phone for the money, but it's a nightmare transferring everything from old phone to new phone. Omg we're literally into the second day trying to fix things.
Response from motorola.comBy Mitch, Motorola Customer Care, December 26, 2025
Hi Sleepout1, Thank you for sharing your experience. We're sorry to hear that transferring your data has been so challenging. To help make the process easier, please follow this link for step-by-step guidance on using Motorola’s transfer tools: https://en-us.support.motorola.com/app/utils/guided_assistant/g_id/2683. This guide walks you through moving contacts, messages, photos, and apps from your old device to your new one.
Written by a customer while visiting motorola.com
Customer Rating
5
Love This Phone!
on December 24, 2025
Posted by: Femmelivre
Bought this several weeks ago, am very happy with how easily everything transferred over from my previous phone! The picture quality is great! I like the fingerprint identifier. My previous phone was a Moto 5G stylus but I found the stylus to be too thin for my hand so never used it. I also really like the battery charging limitation feature! Im sure that over charging my previous phone for years is what led to its demise.
Response from motorola.comBy Mitch, Motorola Customer Care, December 26, 2025
Hi Femmelivre, We’re glad to hear you’re enjoying your new phone, the picture quality, fingerprint identifier, and battery charging limitation feature. It’s great that the setup and data transfer were seamless and that the device fits your needs perfectly! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great quality and performance
on December 23, 2025
Posted by: Smitty
from Laurelville Ohio
I had the 2024 version of this and I decided to finally get the 2025 version it's already been updated and I'm really happy with the performance just as I was with the 2024 version only this one is a little more quicker more powerful have fun to use
Response from motorola.comBy Mitch, Motorola Customer Care, December 23, 2025
Hi Smitty, We’re thrilled to hear that you’re enjoying the 2025 version and that it’s performing even better than the 2024 model. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com