Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Average customer rating
3.9
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
74
4 Stars
28
3 Stars
15
2 Stars
15
1 Star
13
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Customer Rating
1
The battery is better than other moto g phones
on March 31, 2026
Posted by: Moto G power 2025
from Remlap alabama
My fingerprint button is horrible has never worked I've tried everything this is a brand new moto g power 2025 and I can't get help with it ugh
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 1, 2026
We’re sorry to hear about the trouble with the fingerprint sensor on your new Moto G Power 2025. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
2
A Let Down
on March 25, 2026
Posted by: Schmell
I've had my phone for a little over a week now, and I'm pretty disappointed. I have had Samsung phones the last four or five times, so I thought I would try a Motorola phone again. I had a few of these back before the smartphones came out and they were good phones. Trying to use the fingerprint scanner is almost impossible, as it doesn't appear to be big enough. Have never had a phone where I've had a problem with that before this one. And the battery doesn't seem to last any longer than any of the other ones I've had although this one is seems to be bigger than the rest. Don't know if I would ever buy another Motorola again. And, when you have a case on this phone, it's also almost impossible to get the stylus out unless you are poking it with something. Kind of sad all the way around.
Response from motorola.comBy Mitch, Motorola Customer Care, March 31, 2026
Hi Schmell, Thank you for sharing your feedback. We're sorry to hear that your experience with the phone has been frustrating, especially with the fingerprint scanner, battery performance, and stylus accessibility. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email we sent you and reply at your earliest convenience. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
has a better antenna for my service. 5g all day
on March 3, 2026
Posted by: BigG
Really great price for the phone. Has good speed and a great battery life.
Didn't like that it has a little lag and the video quality is not as impressive as my old 2022 edge. My edge has better cameras that the g power.
Didn't like that it has a little lag and the video quality is not as impressive as my old 2022 edge. My edge has better cameras that the g power.
Response from motorola.comBy Mitch, Motorola Customer Care, March 3, 2026
Hi BigG, Thank you for taking the time to share your experience. We’re sorry to hear that you are noticing some lag and that the video quality on your Moto G Power (2025) phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome phone!
on February 26, 2026
Posted by: Thomass
from Ocean Shores, WA
A very solid phone for the price. I got it free when I paid for the first month of prepaid service through straight talk. I have been a Motorola fan for several years now, and I'm not even ashamed to admit that a big part of that reason is because of the quick flashlight function. I find it exceptionally annoying to have to unlock the phone then bring then swipe the quick controls down and repeatedly tap flashlight, it's asinine! However with the Moto g power 2025 I am solidly impressed with the amount of RAM, the durability of the glass and overall phone structure, and its ability to handle 5G ultra wide. This is my second or third Moto g power 2025.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, February 27, 2026
HI Thomass, Thank you for your detailed feedback! We’re thrilled to hear that the Moto G Power 2025 continues to impress you with its RAM, durable build, and 5G performance. It’s great to know the quick flashlight function and overall usability keep you coming back as a loyal Motorola fan, and that even as a prepaid bonus device, it delivers solid performance. We appreciate your long-term support and detailed insights! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome smartphone
on February 23, 2026
Posted by: Bugiardo
I have been a Motorola fan since I bought my first Motorola g stylus a few years back and I won't trade it for any other smartphones!...
I love it's feature gadgets like the flash, camara and the leather case so easy and convenient to use like no other smartphones!...
Yes, I highly recommend the Motorola smartphone!...
I love it's feature gadgets like the flash, camara and the leather case so easy and convenient to use like no other smartphones!...
Yes, I highly recommend the Motorola smartphone!...
Response from motorola.comBy Mitch, Motorola Customer Care, February 23, 2026
Hi Bugiardo, Thank you so much for your kind words! We’re thrilled to hear that you’ve been a loyal Motorola fan and that you’re enjoying the features and convenience of your smartphone. Your recommendation means a lot to us, and we’re glad our devices continue to meet your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great mobile device
on February 22, 2026
Posted by: Marco Antonio
from US
This is an excellent functioning mobile device, and at a great price.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 22, 2026
Hi Marco, We are glad to hear that you are enjoying the performance of your device and that it offers great value for the price. Your experience helps others feel more confident when choosing a product from Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Issue with Camera coatings
on February 5, 2026
Posted by: GigglesNyu
from Pennsylvania
I'm not the best tech reviewer but I've been getting the Moto G powers for several years now. With this new design where the Camera section sticks out. Id have to say I'm not a fan it makes it much easier for the camera lenses to get scratched and as a mother that needs her phone for everything I don't have the time to take it to be fixed. The lenses aren't broken there is just this film that has scratched off and now all my photos and videos come out blury I do have a phone protector but ts obviously wasnt enough to keep it safe.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 5, 2026
Hi GigglesNyu, We’re sorry to hear about the trouble you’re experiencing with your Moto G Power camera. We'd like this to be checked. We have sent you an email. Please reply to it for further assistance. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
3
good and bad specs about the phone
on February 1, 2026
Posted by: larrythetomato
I got this phone on cricket through their cheapest plan, it's an average phone for me, good storage (better than most iPhones), good battery performace but not so great performace on the actual phone, too much lags and it's pretty slow sometimes aswell, the camera quality isn't that great too. Overall, this is a decent phone for storage and daily usage. 3/5
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2026
Hi Larrythetomato, Thank you for sharing your honest feedback. We’re sorry to hear that your experience with the phone hasn’t been fully smooth, especially with performance and camera results. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com