Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
66
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
10
83%of customers recommend this product.
(
50 out of
60)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
5
so far so good
on August 26, 2025
Posted by: DeeDee1970
So far so good had one problem the hacker found me easy on the phone wished I can figure out and get protection without paying so much
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 27, 2025
Hi DeeDee1970, Thanks for sharing your experience. We're sorry to hear about the security concern. We'd like to know more about your problem. We have sent you an email to get more details.
Written by a customer while visiting motorola.com
Customer Rating
5
Takes beautiful pictures
on August 28, 2025
Posted by: Tiny94
from Memphis, Tennessee
I'm obsessed with how clear the screen shows. I absolutely love it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 28, 2025
Hi Tiny94, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the camera and the clarity of the display. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Price, Functional, and Unique Features
on September 18, 2025
Posted by: Will P.
I switched from a Galaxy S9 because it was turning obsolete and this moto g power does everything that did but a bit better. It has some cool features that other phones don't have, for example: gestures to make it do things. And it's one of the few phones left with a slot for external storage and a headphone jack, which are both important to me. I'd say for a quarter of the price of the "cool" phones, this thing is outstanding. I'm really happy I bought it.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 18, 2025
Hi Will P., Thank you for your detailed feedback—we’re so glad to hear you’re enjoying your Moto G Power! It’s great to know the transition from your Galaxy S9 has been smooth, and that the Moto G Power not only keeps up but even improves on some features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
RELIABLE AND GREATT VALUE
on October 10, 2025
Posted by: STEVEN W.
I PURCHASED TWO G POWERS APPEOX. A MONTH AGO. I HAVE NOT SEEN ANYTHING NEEDING IMPROVEMENT. BRIGHTNESS, BATTERYS, EASE OF USE ETC. THIS IS MY SECOND GENERATION OF MOTO PHONES. MY 1997 MOTO STILL WORKS BUT THE BATTERY WAS SHOWING SIGNS AND THE OLD ANDROID WAS 6.7 AND COULD NOT UPDATE. GREAT VALUE.
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi STEVEN W., Thank you for sharing your experience and for your long-standing trust in Motorola! We’re glad to hear your new Moto G Power phones are meeting your expectations for performance, battery life, and ease of use. It’s wonderful to know you’ve been part of the Motorola family for so many years! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
LCD not for me
on October 22, 2025
Posted by: Frog Bananas
got it yesterday and first impressions are good! but i feel like its lacking the small comforts, like an Oled screen. cheaper phones have it equipped. im not saying the screen is bad, because its pretty good for the money. just wish it was that power efficient oled.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 22, 2025
Hi Frog, We appreciate you sharing your feedback and first impressions. We’re glad to know you find the display good for the price. We understand your preference for OLED screens and will make sure your comments are shared with our team for future consideration. Thank you for giving your new Motorola device a try! If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on January 21, 2026
Posted by: Chloe
This is the first smartphone that I'm actually comfortable with! I'm elderly and technophobic, but the tutorials on this phone actually make sense to me .That peace of mind helps me deal with the other devices I have
Response from motorola.comBy Mitch, Motorola Customer Care, January 21, 2026
Thank you for sharing your experience, Chloe. We’re glad to hear the tutorials and features have made your first smartphone comfortable and easy to use. It’s wonderful to know the phone is giving you confidence with all your devices. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the features!
on January 26, 2026
Posted by: Awolves58
from Sheridan Wyoming
I bought this phone about 3 weeks ago and I love it. It does everything I expected and takes beautiful pictures. It's easy to use and the battery seems to last a lot longer. This is my 3rd Moto. And been very happy with them.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2026
Thank you for sharing your experience, Awolves58. We’re thrilled to hear that your new Moto is living up to your expectations, from the camera to the battery life. It’s wonderful to know you’ve been happy with your Moto phones over the years, and we appreciate your continued support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Nah
on April 1, 2026
Posted by: Duckyruckus
I am having more trouble with this phone than I have had with any other. I reboot it entirely too often because pages stay white screen all the freaking time. It's 5G but acts like it's on dial up. I am ready to send it back.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 2, 2026
Hi Duckyruckus, We're sorry to hear about the difficulties you’re experiencing with your phone. We understand how frustrating it can be when pages don’t load properly or when the device is slowing down. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com