Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
13
1 Star
11
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
4
Nice pictures
on January 22, 2026
Posted by: Lunatica
from Texas
I bought a Moto G power 2025 for my son, and he is very happy 😊
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, January 23, 2026
Hi Lunatica, That’s awesome to hear! I’m so glad your son is enjoying his Moto G Power 2025. It’s a great choice with solid battery life and performance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
on January 21, 2026
Posted by: Chloe
This is the first smartphone that I'm actually comfortable with! I'm elderly and technophobic, but the tutorials on this phone actually make sense to me .That peace of mind helps me deal with the other devices I have
Response from motorola.comBy Mitch, Motorola Customer Care, January 21, 2026
Thank you for sharing your experience, Chloe. We’re glad to hear the tutorials and features have made your first smartphone comfortable and easy to use. It’s wonderful to know the phone is giving you confidence with all your devices. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Does everything I want.
on January 18, 2026
Posted by: Mr, ATC
I've been a loyal Motorola phone owner for 22 years. I've never been into the "top of the line" phones.
This phone does everything I need it too. I've owned several of the g power line so I'm familiar with all the features. The battery life is great as expected.
The only thing that could be better is the main camera but I wasn't buying the phone for the camera. I don't care if it has 10000 gigapixels. I buy my phone to talk on, not take pictures.
This phone does everything I need it too. I've owned several of the g power line so I'm familiar with all the features. The battery life is great as expected.
The only thing that could be better is the main camera but I wasn't buying the phone for the camera. I don't care if it has 10000 gigapixels. I buy my phone to talk on, not take pictures.
Response from motorola.comBy Mitch, Motorola Customer Care, January 19, 2026
Thank you for taking the time to share your experience and for being a loyal Motorola customer for over 22 years. We truly appreciate your continued trust in our products. It’s great to hear that your Moto G Power is meeting your everyday needs and that you’re enjoying the familiar features and strong battery performance the G Power series is known for. Your feedback about the camera is also valuable, as it helps our teams understand what matters most to our users. We’re glad the phone fits your usage style and delivers what you expect from a Motorola device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
My Opinion
on January 18, 2026
Posted by: nonefan
from roanoke, va
I am not a cell phone user. I bought the phone for emergencies such as when my land line is not working because of the electric company being out of service and to make phone calls out of my local area. The battery does not work any better than what I had in my previous phone. Some aps running in the background use the battery even though I have not used the particular aps, background or otherwise. I can not figure out how to switch the camera lens from back to front. I might want to take a selfie but I do not know how to change the position of the lens. I suppose it's an all right phone but can not really say.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 18, 2026
Thank you for sharing your feedback, Nonefan. We’re sorry to hear that you’re experiencing difficulties with your phone’s battery and camera. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
It's a good phone for the money
on January 15, 2026
Posted by: Stevorino
from Pennsylvania
So far so good. Not impressed with the battery life despite the reviews stating otherwise. Decent phone for the money.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 15, 2026
Hi Stevorino, Thank you for sharing your feedback. We’re glad to hear you’re enjoying your phone overall, and we’re sorry the battery life hasn’t met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
It would be excellent but no speed charger
on January 14, 2026
Posted by: MrPPower
I have only one complaint.
I didn't get fast speed charger. It's saying that you are out. I only got cable.
I didn't get fast speed charger. It's saying that you are out. I only got cable.
Response from motorola.comBy Mitch, Motorola Customer Care, January 15, 2026
Thank you for your feedback, MrPPower. We’re glad to hear you’re enjoying your device overall. To clarify, in the box you’ll find: USB cable, guides, and SIM tool. Some of our newer devices do not include a charging brick. This is part of Motorola’s commitment to reducing environmental impact and electronic waste, and it’s a practice that is becoming more common across the industry. For the best charging experience, we recommend using a compatible TurboPower™ charger, which can be purchased separately from the Motorola website or authorized retailers. We appreciate your understanding and hope you continue to enjoy your phone! If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy set up!
on January 11, 2026
Posted by: Lisa74
I bought approximately 2 weeks ago and so far so good.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 12, 2026
Hi Lisa74, Thank you for sharing your experience! We’re glad to hear that setup was easy and that the phone has been performing well so far. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Meh battery
on January 10, 2026
Posted by: Noahsdad0001
Neat phone. But the battery life is half of the already lower battery life of the 2024. I liked the 2023 versions battery life much better. I wonder if I can ditch a lot of the bloat ware included and save some battery?
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2026
Hi Noahsdad0001, Thank you for sharing your feedback, and we’re sorry to hear that the battery performance has not met your expectations. We understand how noticeable battery differences can be when upgrading between generations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com