Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Average customer rating
3.9
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
74
4 Stars
28
3 Stars
15
2 Stars
15
1 Star
13
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Customer Rating
4
Bought to use with T-Sat.. Bloatware annoying.
on July 27, 2026
Posted by: Influencer
I bought this because I needed a device that supported standalone T-Sat for use in remote areas. It was the second to least expensive devices (least expensive was the Moto G non-power).
T-Sat works fine.
I hate all the bloatware that Moto includes, much of which cannot be uninstalled.
Response from motorola.comBy Mitch, Motorola Customer Care, July 28, 2026
Thank you for sharing your feedback, Influencer. We’re glad to hear that your Moto G Power 2025 is working well with T-Sat and meeting your connectivity needs in remote areas. We understand your concerns regarding pre-installed applications and how they can affect the overall experience. Some apps that come pre-installed on Motorola devices are included to provide additional features, services, or carrier-specific functionality. While certain system apps cannot be removed, many downloaded apps or optional applications can be uninstalled or disabled through Settings > Apps > See all apps. We appreciate your feedback about the apps included on the device and will share your comments with the appropriate teams as we continue working to improve the user experience. Thank you for choosing Motorola.
Written by a customer while visiting motorola.com
Customer Rating
2
Get the extended warranty, you might need it.
on July 27, 2026
Posted by: HanMar3
I had the phone less than 2 months when it died. Warranty repair took about a week in which time I bought a 2025 Power. When I received the Stylus 2024 back the report said they had replaced the main board, the USB board, the sound board, and the battery. The replacement didn't finish setup before it hung and was stuck on setup finishing every boot after. So I was back to another week+ without that phone and I ended up having to wipe the 2025 Power to give it to a child going out of state so I was another day without any phone. They replaced the main board again and this time it appears stable. However I lost a bunch of text messages and other inbound stuff in the various mobile phone do-si-dos. Also, they original warranty didn't get extended even though they replaced what I would assume is a good portion of components. This leads me to believe they know something is wrong in this model's quality. I had a Stylus 2023 that has a cracked screen and the fingerprint reader went out but it functioned and survived through it's warranty period at least.
Response from motorola.comBy Mitch, Motorola Customer Care, July 28, 2026
Hi HanMar3, We’re sorry to hear about the difficulties you experienced and the inconvenience caused by multiple repairs. We would like to help you with this matter. Please check the email that we have sent you, and we'll be assisting you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Durable,
on July 22, 2026
Posted by: Taz G power
from VAn Buren township, Michigan
About to phone when I December and works amazing and durable
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 22, 2026
Thank you for sharing your feedback! We're happy to hear that your Motorola phone has been working amazingly and that you’re impressed with its durability. We appreciate your support and are glad to know your device has been a great experience for you. Thank you for choosing Motorola, and we hope you continue to enjoy your phone! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Entertainment buff
on July 7, 2026
Posted by: mc06
from Panama
Great enjoy experience for a less interest in social media. Great for the media platforms such as Netflix. I'm a legitimate phone owner
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 12, 2026
Thank you for sharing your feedback, Mc06. We're glad to hear that you're enjoying your Motorola phone and that it provides a great experience for your entertainment needs, including streaming your favorite media platforms. We appreciate your support and are happy that the device fits your lifestyle. We hope you continue to enjoy your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone for the money but the battery sucks
on June 16, 2026
Posted by: Shaggy134
from Greenville, South Carolina
Great phone over all but the battery life is trash and I mean it's actually pretty bad you will definitely have to charge your phone back up by 4om if your day starts at 8am but other than that heart camera cool features color is sick and it's a good price
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 18, 2026
Hi Shaggy134, Thank you for sharing your experience with the Moto G Power 2025. We're glad to hear you're enjoying the camera, features, design, and overall value of the device. However, we're sorry to learn that the battery life has not met your expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
2
Battery defective
on June 12, 2026
Posted by: Mikeymike1959
from North Alabama
I've owned several moto phones and purchased a moto G 5G 2025 to replace my Nokia G50. I love the phone,, like I have all my Moto's, but the battery on this phone must be defective. I can start at 90% at 7am; and by 3pm, with only moderate use, it's down to 10%. That is not acceptable for a 4 month old phone....
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 15, 2026
Hi Mikeymike1959, Thank you for reaching out, and we're sorry for the battery experience you are encountering. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Missing Call Recording, File Manager & Update 16 ?
on May 8, 2026
Posted by: Seven7
Hello Motorola Team,
I have a few questions and feedback regarding my Motorola phone. Please answer step by step and clearly, because your response can also help many other Motorola users and customers.
1. My first question is: Android 15 is currently available, so when will Android 16 be released for our devices?
2. Call recording works properly, but after recording a call, where can we listen to those recordings again? I have been searching for almost one month in settings and on the internet, but I still cannot find the recordings. Please explain where the call recordings are stored and why they do not appear in the File Manager.
3. Why is there no direct File Manager app easily available? I have to go into Settings and search for “Files” every time to open it. This process feels too long and inconvenient. Please improve this through an update and fix these issues.
4. I keep receiving small Google updates of only a few MBs, but Android system updates are not coming. Even many low-priced phones in the market are already getting Android 16 updates. Please explain this properly step by step.
Please provide a helpful and detailed response so that all Motorola users can understand these things easily.
Thank you.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 11, 2026
Hi Seven7, Thank you for reaching out and sharing your detailed feedback. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
2
Okay... But not what I expected
on May 4, 2026
Posted by: WvLady
from West Virginia
Got the phone for free when I bought service through Straight Talk. There was no 30w charger with the phone, only the cord and I had to buy a block that takes the type C cord. The battery is awful and getting worse. Alarms are randomly silenced or just do not go off. The volume in general is terrible, it's always way too loud . I never get notifications when I receive a message now. Also games will be randomly downloaded even with the game hub disabled. It's also very slow now and takes up to an hour to receive text messages or RCS chats now.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, May 6, 2026
Hi WvLady, We're sorry to hear about the experience you are having with your device. We understand how important reliable performance, notifications, and audio are for daily use, and we will help you go through this. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com