Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
13
1 Star
11
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
2
Don't buy this phone
on June 20, 2025
Posted by: Smallest
I bought this phone about a month ago and I've had problems with it consistently somebody keeps hacking my Gmail they're changing all of her settings through the Bluetooth button
Response from motorola.comBy Carlos, Motorola Customer Care, June 20, 2025
Thank you for contacting us. I'm sorry to hear about the ongoing issues you've been experiencing. That sounds very concerning, and we take reports like this seriously. As we stand behind our products, we would like to investigate your feedback further. We have sent you an email to further help you with this. We can discuss it there.
Written by a customer while visiting motorola.com
Customer Rating
2
Takes forever to charge
on June 19, 2025
Posted by: DoleyDColey
from Indiana
I bought this phone a couple months ago and it takes forever to charge. I tried different chargers and nothing works.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, June 20, 2025
Thanks for reaching out, and I’m sorry to hear about the charging problem. As we stand behind our products, we would like to investigate your feedback further. We have sent you an email to further assist you.
Written by a customer while visiting motorola.com
Customer Rating
1
Gorilla Glass?
on June 8, 2025
Posted by: Goodbye_Moto
My Samsung Note 9 lasted 7+ years of drops, water submersion, and general daily abuse. I decided to try the Moto G Power as a budget friendly replacement. Within a week, I dropped it about 3 feet onto concrete and the screen absolutely shattered. It felt like a cheap phone and one drop proves it was a cheap phone. The phone is now in the garbage
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2025
We’re sorry to hear about the damage to your phone. We know how frustrating it is to experience a screen break like that. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
Written by a customer while visiting motorola.com
Customer Rating
5
I love everything about it 😁 ...
on June 3, 2025
Posted by: Apocalypse 2025
from Dorchester, Ma.
Absolutely Awesome phone. Very pleased with my Purchase 😃 ...
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2025
Thank you so much for your amazing feedback, Apocalypse. We're thrilled to hear that you love everything about your Motorola phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Smooth, good looking and economical
on June 3, 2025
Posted by: Mikeyt1818
from Cedar Park, TX
I love the Motorola Moto G Power series. The 2024 was great but the 2025 has surpassed my expectations. Amazing battery life, great camera and the vegan leather in green looks AMAZING! The Mediatek Dimensity 6300 is smooth and efficient, no overheating like on many mid range Snapdragon chips IMHO. Well done Lenovorola!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2025
Wow, thank you for such an amazing review, Mikeyt1818. We’re thrilled to hear the Moto G Power 2025 has exceeded your expectations with its battery life, camera, and standout vegan leather finish. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Screen size
on June 3, 2025
Posted by: Bill S
I upgraded from a moto one so
I usually have a phone for a long time. I like the bigger screen and everything is just so much faster. I also like that every thing works the same as before. That is one of the main reasons I stick with Motorola.
I usually have a phone for a long time. I like the bigger screen and everything is just so much faster. I also like that every thing works the same as before. That is one of the main reasons I stick with Motorola.
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2025
Hi Bill S, Thank you so much for your loyalty and for sharing your experience! We're thrilled to hear that you're enjoying the upgrade, especially the bigger screen and faster performance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone.
on June 3, 2025
Posted by: GWJR
I bought this a month ago to replace my 2 year old Motorola Thinkphone. It performs above its price tier. The screen isn't quite as good as the Thinkphone, LED vs OLED, but it seems to be faster. They both have the large battery and are rugged phones. I am a long time Motorola fan.
Response from motorola.comBy Mitch, Motorola Customer Care, June 3, 2025
Hi GWJR, Thank you for your continued loyalty to Motorola! We’re glad to hear your new phone is performing above expectations and that you appreciate the balance of speed and durability. While the screen technology may differ, it’s great to know the overall experience is satisfying, especially with the rugged design and large battery. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com