Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Average customer rating
3.9
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
74
4 Stars
28
3 Stars
15
2 Stars
15
1 Star
13
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Customer Rating
2
Terrible video processing. Pictures suck.
on August 21, 2025
Posted by: Ken77
Pictures/ video processing absolutely suck. If you take a picture of a printed sign or page and try to enlarge image it becomes almost unreadable. Might be worst video I have ever seen and I started with the original slide out keyboard Droid. Sound is kind of tiny to my ears but others seemed to think it was acceptable.
Wouldn't recommend phone because of absolutely terrible picture processing. Probably android 15 fault but makes phone unacceptable to me.
Wouldn't recommend phone because of absolutely terrible picture processing. Probably android 15 fault but makes phone unacceptable to me.
Response from motorola.comBy Carlos, Motorola Customer Care, August 22, 2025
Hi Ken77, Thank you for your feedback. We're sorry to hear about your experience with the camera and video quality. That’s certainly not the experience we aim to deliver. To better assist you, we have sent you an email. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
All good.
on August 21, 2025
Posted by: Turbochuk
Slightly confusing when offered $100 trade in and then got some emails saying $5. But all turned out as promised.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 22, 2025
Hi Turbochuk, Thank you for your feedback. We understand how the initial trade-in offer of $100 followed by emails mentioning $5 might have caused some confusion. We're glad to hear that everything ultimately went as promised. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Battery life
on August 19, 2025
Posted by: RASH66
from Ohio
I. Have had several Moto G one phones and my only issues the battery life not staying great.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 19, 2025
Hi RASH66, thank you for reaching out, and we're sorry to hear you're not getting the battery performance you expected from your Moto G Power 2025. We have sent you and email to better assist you with your battery life. We'll be expecting your response.
Written by a customer while visiting motorola.com
Customer Rating
5
Phenomenal features for the price
on August 16, 2025
Posted by: Tony tiles
from Upstate New York
Blazing fast,great sound and so effortless to learn how to use.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 17, 2025
Hi Tony, Thank you for your wonderful feedback! We're delighted to know you’re enjoying the speed, sound quality, and ease of use your Motorola phone offers. We appreciate your choice of Motorola and hope it continues to serve you well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Great value
on August 14, 2025
Posted by: BC9716
from Indiana
Good value for the price, but not without its flaws. Examples. Haptics are very weak even at max. Operating system has minor glitches/freezes. But for my non-professional needs the phone performs well and I would buy it again for the pluses which includes an earphone jack, fast turbo charging, and affordable price.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 15, 2025
Hi BC9716, Thank you so much for sharing your detailed experience with your device. We truly appreciate the balanced feedback.
We're glad to hear that the phone has been a good value for you and that features like the headphone jack, TurboPower™ charging, and affordability have met your needs. At the same time, we recognize that areas like haptic feedback and occasional OS glitches can impact the user experience, and we're sorry for any inconvenience this has caused.
We recommend keeping your device up to date with the latest software, as ongoing updates often include improvements to system performance and stability.
We're glad to hear that the phone has been a good value for you and that features like the headphone jack, TurboPower™ charging, and affordability have met your needs. At the same time, we recognize that areas like haptic feedback and occasional OS glitches can impact the user experience, and we're sorry for any inconvenience this has caused.
We recommend keeping your device up to date with the latest software, as ongoing updates often include improvements to system performance and stability.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features and fantastic performance.
on August 14, 2025
Posted by: WinfieldGator
I got this phone for a birthday gift, but it is my third Motorola telephone. I really like the features, but I need to find something to get rid of all the pop-ups and junk. I hate them.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi WinfieldGator, Thank you for sharing your feedback, and we’re sorry to hear that the pop-ups and unwanted notifications are affecting your experience. This is something we want to take a look at. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
So far, so good... Great Features!!
on August 14, 2025
Posted by: BoBoTheBozo
It's only been about two weeks so far, but everything looks great, features are better than expected, the camera is really an upgrade that is more than I anticipated, excellent quality videos for sure. This is my second Turbo, I'm very happy with the brand and model. One dislike was the Moto gaming app, it is very annoying, I don't want it on the screen during my play time.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi BoBoTheBozo, Thank you so much for the great feedback. It’s great to hear the features have exceeded your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features and fast operating system
on August 14, 2025
Posted by: Karen Lambe
I purchased a Motorola Moto G power 2025 a month ago and it is an awesome phone goes above and beyond my expectations. I have used Motorola Moto series phones for the past 10 years and I am always pleased and with the performance.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi Karen Lambe, Thank you so much for your continued support! It means a great deal to us that you've come back for more, and we're glad it continues to meet your expectations. Enjoy and thanks again for being a loyal customer! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com