Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
66
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
10
83%of customers recommend this product.
(
50 out of
60)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
5
ROCK-SOLID MOTOROLA QUALITY (AS TO BE EXPECTED)
on January 4, 2026
Posted by: Motrac
from Surf City, CA USA
I ended up trading this phone with my wife because her old phone (a Moto G 5G 2024 'fogo') was/is far easier to root... (and rooting my phones has become an addiction). She loves her shiny new (almost indestructible) phone!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 5, 2026
Hi Motrac, Thank you for sharing your experience and for your continued trust in Motorola. It’s great to hear that our build quality met your expectations and that the phone has found a happy home with your wife.
We’re glad she’s enjoying her new device, and that it’s been a solid upgrade from her previous Moto G 5G. We appreciate you taking the time to leave a review and for being part of the Motorola community. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
We’re glad she’s enjoying her new device, and that it’s been a solid upgrade from her previous Moto G 5G. We appreciate you taking the time to leave a review and for being part of the Motorola community. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
My Opinion
on January 18, 2026
Posted by: nonefan
from roanoke, va
I am not a cell phone user. I bought the phone for emergencies such as when my land line is not working because of the electric company being out of service and to make phone calls out of my local area. The battery does not work any better than what I had in my previous phone. Some aps running in the background use the battery even though I have not used the particular aps, background or otherwise. I can not figure out how to switch the camera lens from back to front. I might want to take a selfie but I do not know how to change the position of the lens. I suppose it's an all right phone but can not really say.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 18, 2026
Thank you for sharing your feedback, Nonefan. We’re sorry to hear that you’re experiencing difficulties with your phone’s battery and camera. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Nice pictures
on January 22, 2026
Posted by: Lunatica
from Texas
I bought a Moto G power 2025 for my son, and he is very happy 😊
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, January 23, 2026
Hi Lunatica, That’s awesome to hear! I’m so glad your son is enjoying his Moto G Power 2025. It’s a great choice with solid battery life and performance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
3
Issue with Camera coatings
on February 5, 2026
Posted by: GigglesNyu
from Pennsylvania
I'm not the best tech reviewer but I've been getting the Moto G powers for several years now. With this new design where the Camera section sticks out. Id have to say I'm not a fan it makes it much easier for the camera lenses to get scratched and as a mother that needs her phone for everything I don't have the time to take it to be fixed. The lenses aren't broken there is just this film that has scratched off and now all my photos and videos come out blury I do have a phone protector but ts obviously wasnt enough to keep it safe.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 5, 2026
Hi GigglesNyu, We’re sorry to hear about the trouble you’re experiencing with your Moto G Power camera. We'd like this to be checked. We have sent you an email. Please reply to it for further assistance. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
1
The battery is better than other moto g phones
on March 31, 2026
Posted by: Moto G power 2025
from Remlap alabama
My fingerprint button is horrible has never worked I've tried everything this is a brand new moto g power 2025 and I can't get help with it ugh
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 1, 2026
We’re sorry to hear about the trouble with the fingerprint sensor on your new Moto G Power 2025. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
3
Great phone, but has built-in ads
on April 8, 2026
Posted by: Jessica
from Washington State
The phone works well, but there are ads built-in that are hard to turn off, such as an ad for a smart lock screen with no option to decline - only accept or "not now", meaning the ad will come back up later. It also charges very slowly unless you use a 60W charging block, which does not come with the phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 8, 2026
Hi Jessica, Thank you for sharing your feedback, and we're sorry to hear about the frustration caused by the lock screen promotions and charging speed. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com