Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
66
4 Stars
20
3 Stars
12
2 Stars
10
1 Star
10
83%of customers recommend this product.
(
50 out of
60)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
5
Motorola giving me motivation
on September 20, 2025
Posted by: Murdawg78
from Albuquerque, New Mexico
I'm a huge fan of the Motorola brand phones, I have been a huge fan for about three years now. But before that I understood that Motorola phones were definitely the up and coming phone for the masses. I was at that time actually using the Pulse One brand phones because I was enamored by the memory and how powerful their flagship phone was. I don't remember exactly when it was but I am the one person that everyone comes to with phone questions and they are very interested in what phone I would pair them with because of the success I have had over and over again with my on the money recommendations. I remember my girlfriend was stressed out because she really needed a good reliable phone that was easy enough to use but not so complicated that she would feel helpless with it. She asked me kinda in passing. But I had actually just got to use the Moto G stylus 2024 and I was blown away with the amount of power the RAM was more than just about anything else on the market for the same price! Then I told her she would be able to have all the music she had on her old phone but without a expensive memory card. She looked at me like I was messing with her. She ended up getting that phone and I was impressed that she was pleased with it and actually still likes it so much that she is afraid to get a new phone because she doesn't believe that it's going to be as nice and as easy to use. She is convinced that this phone was some kind of mistake. Lol. I also have gotten Motorola and I have switched my friend group of around 11 people and working on my family because they all come to me when they can't figure something out on the super expensive phones they use to buy to try to impress me. Not any more they're sharing the News that Motorola is putting out about the incredible phone that is expected in 2026, and I already know about it. But I think it's nice to have us all getting great phones and enjoying everything about them. I don't think I will be able to get the new Motorola that is coming in 2026 because of the price of everything else in my life kinda sad about that because I am disabled and your phones are what keeps me feeling relivent because all the knowledge I have surrounding them. Helps me socialize with people and keep My friends and family close. I hope I'm able to come up with something so I can keep the Joy that your phones have given me. Thank you for everything.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2025
Hi Murdawg78, Thank you so much for sharing your story and your loyalty to Motorola! We’re thrilled to hear how our phones have made such a positive impact on your life, from helping your friends and family find the right device to keeping you connected and engaged. It’s wonderful to know that the Moto G Stylus 2024 and other Motorola devices have exceeded your expectations and made technology more enjoyable and accessible. We truly appreciate your support and enthusiasm for our upcoming devices as well. Your feedback and passion mean a lot to us, and we hope to continue bringing you innovation, performance, and joy in the years to come. Thank you for being such a valued member of the Motorola community! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Welcome to the Future: Everything is Worse!
on January 7, 2026
Posted by: Anonny
from No Where, USA
So mad. My last phone was a 4 year old Moto z4 and it frooze up less than this crap. This phone freezes at least once a day. Thanks for selling me garbage, I guess.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2026
Hi Anonny, We’re sorry to hear about the freezing you’re experiencing with your device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Lots of fun!
on July 20, 2025
Posted by: What?
from USA
I am enjoying my Moto G Power 2025. It is nice and big, and handles all my apps smoothly. I use it for streaming movies and playing games.
Response from motorola.comBy Mitch, Motorola Customer Care, July 20, 2025
Thanks so much for your awesome review! We're so glad to hear you're enjoying your Moto G Power 2025, especially for streaming and gaming! It’s great to know the large screen and smooth performance are giving you the fun experience you’re looking for. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone!
on October 3, 2025
Posted by: Mara
from Virginia
I just got the phone a week ago. So far has work very smooth, camera is very good. Is fast as well.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 6, 2025
Thank you for sharing your experience, Mara. We’re glad to hear your new Motorola phone has been smooth, fast, and that you’re enjoying the camera quality. We appreciate you choosing Motorola and hope you continue to enjoy your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
A Let Down
on March 25, 2026
Posted by: Schmell
I've had my phone for a little over a week now, and I'm pretty disappointed. I have had Samsung phones the last four or five times, so I thought I would try a Motorola phone again. I had a few of these back before the smartphones came out and they were good phones. Trying to use the fingerprint scanner is almost impossible, as it doesn't appear to be big enough. Have never had a phone where I've had a problem with that before this one. And the battery doesn't seem to last any longer than any of the other ones I've had although this one is seems to be bigger than the rest. Don't know if I would ever buy another Motorola again. And, when you have a case on this phone, it's also almost impossible to get the stylus out unless you are poking it with something. Kind of sad all the way around.
Response from motorola.comBy Mitch, Motorola Customer Care, March 31, 2026
Hi Schmell, Thank you for sharing your feedback. We're sorry to hear that your experience with the phone has been frustrating, especially with the fingerprint scanner, battery performance, and stylus accessibility. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email we sent you and reply at your earliest convenience. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
2
Life in the slow lane
on July 29, 2025
Posted by: Jimbomt
from Great falls Montana
I have had 7 Motorola phones in the last 6 years and have been satisfied with every one of them until buying this one. This phone is extremely slow and cheap made. My Ace 1 had a Snapdragon 7 processor and was very good. My other Motorola Power and Stylus 5 g had the Snapdragon 6 and was okay. The processor in the 2025 Motorola power is way too slow
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, August 3, 2025
Hi Jimbomt, We're sorry to hear that your experience with this phone hasn’t lived up to your expectations, especially after being a loyal Motorola user for many years. We appreciate your continued support and your honest feedback about the performance. We’d like the opportunity to look into this further and better understand your concerns. Please check the email we’ve sent you so we can continue the conversation and explore possible solutions. Thank you again for your feedback, value your loyalty, and we are here to help.
Written by a customer while visiting motorola.com
Customer Rating
1
Gorilla Glass?
on June 8, 2025
Posted by: Goodbye_Moto
My Samsung Note 9 lasted 7+ years of drops, water submersion, and general daily abuse. I decided to try the Moto G Power as a budget friendly replacement. Within a week, I dropped it about 3 feet onto concrete and the screen absolutely shattered. It felt like a cheap phone and one drop proves it was a cheap phone. The phone is now in the garbage
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2025
We’re sorry to hear about the damage to your phone. We know how frustrating it is to experience a screen break like that. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
Written by a customer while visiting motorola.com
Customer Rating
3
Good phone; terrible ringtone selections.
on September 24, 2025
Posted by: Kodiak
The Moto G Power 2025 is a real nice phone. I wish it had some of the old ringtones and notifications that I had with my retired Motorola phone. For those who want free ringtones, I found the following website: https://meloboom.com/en
Response from motorola.comBy Mitch, Motorola Customer Care, September 25, 2025
Hi Kodiak, Thank you for your feedback! We’re glad to hear you’re enjoying your phone. We understand that ringtone options are important, and we appreciate your suggestion about the older tones. You can also explore additional ringtones and notifications through the Google Play Store or compatible websites, as you mentioned. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com