Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Average customer rating
3.9
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
74
4 Stars
28
3 Stars
15
2 Stars
15
1 Star
13
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 2025 128GB Prepaid - Gray
Customer Rating
4
Does every bit of the job I ask it to.
on October 14, 2025
Posted by: Sagrilarus
from Deep in the bosom of suburbia
A great upgrade from the Moto G Power 2021 that I replaced. The move of materials from one phone to the other on startup was almost eerie in its completeness. The days of needing to back up your IMs or other data are gone.
Similar in concept to my old phone but everything is quicker and more responsive. I've had two transition challenges -- the headphone jack in on the bottom now, which is fine, but I always pick up the phone upside-down because of it; and it's a bit top-heavy so I've needed to change my grip to hold it securely, one finger up the back of it.
I'm not sleeving it because its body have a nice grippy surface that doesn't want to slip out of my hands when I'm using it. Given the price if I break it early I'm not too concerned.
I have about zero fingerprints because I'm old and work with firewood all the time. This phone detects my weak fingerprints like a champ, so I've turned off face recognition. No inadvertent opens, and super-easy intentional opens. A great sensor for that which I'm not used to having on ANY device let alone my phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
Hi Sagrilarus, Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that your new phone has exceeded your expectations and made the transition from your Moto G Power seamless. It’s great to know you’re enjoying the responsive performance, the fingerprint sensor, and the overall design. We appreciate your insights and hope you continue enjoying your Motorola device for a long time! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Terrible
on October 10, 2025
Posted by: Not happy
Microphone continues to fade in and out? Not good, not happy with this phone
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
We’re sorry to hear you’re experiencing problems with the microphone. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
RELIABLE AND GREATT VALUE
on October 10, 2025
Posted by: STEVEN W.
I PURCHASED TWO G POWERS APPEOX. A MONTH AGO. I HAVE NOT SEEN ANYTHING NEEDING IMPROVEMENT. BRIGHTNESS, BATTERYS, EASE OF USE ETC. THIS IS MY SECOND GENERATION OF MOTO PHONES. MY 1997 MOTO STILL WORKS BUT THE BATTERY WAS SHOWING SIGNS AND THE OLD ANDROID WAS 6.7 AND COULD NOT UPDATE. GREAT VALUE.
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi STEVEN W., Thank you for sharing your experience and for your long-standing trust in Motorola! We’re glad to hear your new Moto G Power phones are meeting your expectations for performance, battery life, and ease of use. It’s wonderful to know you’ve been part of the Motorola family for so many years! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Love Motorola
on October 9, 2025
Posted by: DebT
from Michigan
I bought this phone a couple of months ago and so far it is very similar to other Motorola phones I have had. The onlhy part I don't like is having the fingerprint sensor on the power button.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 9, 2025
Hi DebT, Thank you for sharing your feedback and for being a loyal Motorola user. We’re glad to know you’re enjoying your new phone and that it feels familiar to your previous Motorola devices. We understand that the fingerprint sensor placement may take some getting used to, but your feedback is valuable and will be shared with our team for future improvements. We truly appreciate your support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on October 6, 2025
Posted by: Mikep757
Yes I bought it one year ago and it works great but everyone and then it slows down
Response from motorola.comBy Mitch, Motorola Customer Care, October 7, 2025
Hi Mikep757, Thank you for your feedback and for being a valued Motorola user! We’re glad to hear your device has been working well for the past year. Regarding the occasional slowdowns, this can sometimes happen as devices accumulate apps and data over time. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
2
Very very disappointing and very breakable
on October 3, 2025
Posted by: Ssst
I have owned several Motorola phones, including a previousg power and a g stylus and this is by far the worst phone I have ever owned. It looks great but one drop and I cracked the supposed gorilla glass and it has only splintered from there. The gpower I owned before lasted FOREVER . This one , same as any other phone I've had. Meh. I have had to charge in the middle of the day many many times. It's glitchy. It crashes. I loved my old gpower and my stylus too. But this one ? Quality has gone WAY down.
Response from motorola.comBy Mitch, Motorola Customer Care, October 7, 2025
Hi Ssst, We’re sorry to hear about your experience with your device and understand your frustration. It’s disappointing when a device doesn’t meet your expectations in durability, battery performance, and stability, especially when you’ve had positive experiences with previous Motorola phones. While we do not cover physical damage under warranty, you may consider having your device repaired for a fee. You can view your repair options and find more information here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone!
on October 3, 2025
Posted by: Mara
from Virginia
I just got the phone a week ago. So far has work very smooth, camera is very good. Is fast as well.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 6, 2025
Thank you for sharing your experience, Mara. We’re glad to hear your new Motorola phone has been smooth, fast, and that you’re enjoying the camera quality. We appreciate you choosing Motorola and hope you continue to enjoy your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on September 25, 2025
Posted by: hkt22
I bought it a month ago and I love it. I can take beautiful pictures, good sound and it has clear screen
Response from motorola.comBy Mitch, Motorola Customer Care, September 25, 2025
Hi Hkt22, We’re thrilled to hear that you’re enjoying the camera, sound quality, and display on your new phone. It’s great to know it’s meeting your expectations and enhancing your day-to-day use. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com