Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
13
1 Star
11
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
5
Takes beautiful pictures
on August 28, 2025
Posted by: Tiny94
from Memphis, Tennessee
I'm obsessed with how clear the screen shows. I absolutely love it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 28, 2025
Hi Tiny94, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the camera and the clarity of the display. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Not worth it.
on August 28, 2025
Posted by: Disappointed User
from Florida
It's worse than my previous G and G Power phones. It offers nothing special and it's buggy. Gestures will fail to work for no reason and then start working again randomly. Same with the fingerprint reader. It will just refuse to read my fingerprint. The fingerprint reader is also hard to use with any case on the phone. The rear-mounted fingerprint readers are superior. Moto chat support is useless. There are notifications you can't turn off that will pop up every time you restart the phone (like the fact that I have an SD card installed. I know, I installed it). Don't bother. Moto has abandoned their user base.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, August 29, 2025
Hi, Thank you for sharing your feedback, and I’m truly sorry to hear about your experience with your current device. I understand how frustrating it must be to deal with inconsistent performance — especially when compared to previous Motorola models like the G and G Power — and I regret that our support did not meet your expectations. We have sent you an email to further get more details about the problem. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
so far so good
on August 26, 2025
Posted by: DeeDee1970
So far so good had one problem the hacker found me easy on the phone wished I can figure out and get protection without paying so much
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 27, 2025
Hi DeeDee1970, Thanks for sharing your experience. We're sorry to hear about the security concern. We'd like to know more about your problem. We have sent you an email to get more details.
Written by a customer while visiting motorola.com
Customer Rating
5
The quintessential smart phone for its value!
on August 25, 2025
Posted by: Vsmjackson
Will worth the money 💰 power, speed and performs for the right price!
Response from motorola.comBy Mitch, Motorola Customer Care, August 25, 2025
Hi Vsmjackson, We’re thrilled to hear you’re enjoying the performance and value of your Motorola phone. It’s wonderful to know it delivers the power and speed you were looking for at the right price. Thank you for choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Works as advertised!
on August 25, 2025
Posted by: HenryT
from Maryland
I've had my Moto G power for about a month now and the only thing I don't like is the forced advertisment. Keep getting requests from TikTok which I would never use. I quess that is from Android and not Motorola though. My phone chrges quick and I have had no trouble with pairing and using bluetooth related software. I like the look and the feel of the phone also, great product.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 25, 2025
Hi HenryT, We’re glad to hear you’re enjoying the phone’s design, fast charging, and smooth Bluetooth connectivity. Regarding the requests from TikTok, those are most likely related to pre-installed or third-party apps and not required by Motorola. You can manage or disable such notifications in your phone’s settings if you’d like. We appreciate your feedback and are happy to have you as part of the Motorola family. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Better than Samsung
on August 24, 2025
Posted by: Hans Dean
When my Samsung S22+ display started to fail I shopped for a another Samsung phone. The cost was very high the fit 6.8" size displays and then decided to look for other brands. This is how I came across the Moto G power 2025. I really like this phone for it's display size, reliability, battery time and everything else plus more with android phones. Absolutely no regrets switching from a Samsung to a Motorola with just 25% of the cost compared to a similar sized Samsung. I give this phone 5 stars and recommend others to make the switch!
Response from motorola.comBy Mitch, Motorola Customer Care, August 24, 2025
Hi Hans, We’re thrilled to hear that your switch to the Moto G Power 2025 has exceeded your expectations! It’s great to know you’re enjoying the display, reliability, battery life, and overall value. Thank you for the 5-star rating and for recommending Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Terrible video processing. Pictures suck.
on August 21, 2025
Posted by: Ken77
Pictures/ video processing absolutely suck. If you take a picture of a printed sign or page and try to enlarge image it becomes almost unreadable. Might be worst video I have ever seen and I started with the original slide out keyboard Droid. Sound is kind of tiny to my ears but others seemed to think it was acceptable.
Wouldn't recommend phone because of absolutely terrible picture processing. Probably android 15 fault but makes phone unacceptable to me.
Wouldn't recommend phone because of absolutely terrible picture processing. Probably android 15 fault but makes phone unacceptable to me.
Response from motorola.comBy Carlos, Motorola Customer Care, August 22, 2025
Hi Ken77, Thank you for your feedback. We're sorry to hear about your experience with the camera and video quality. That’s certainly not the experience we aim to deliver. To better assist you, we have sent you an email. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
All good.
on August 21, 2025
Posted by: Turbochuk
Slightly confusing when offered $100 trade in and then got some emails saying $5. But all turned out as promised.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 22, 2025
Hi Turbochuk, Thank you for your feedback. We understand how the initial trade-in offer of $100 followed by emails mentioning $5 might have caused some confusion. We're glad to hear that everything ultimately went as promised. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com