Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
67
4 Stars
21
3 Stars
12
2 Stars
12
1 Star
11
82%of customers recommend this product.
(
51 out of
62)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
1
Mine was a LEMON
on July 21, 2025
Posted by: Deb50
from St. Louis, MO
I purchased this model thru my carrier. I worked with it about 2-3 weeks before I realized the issues weren't user error but the fact that it's a lemon. It was too late to return it to them. I exhausted all resources with them and Motorola and now will be paying for it monthly even though it's not good. I've had to buy a low-cost Samsung as I'll now be paying for two phones.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 21, 2025
Hi Deb50, We’re sorry to hear about your experience. This isn’t the experience we want any of our customers to have. We’d like the opportunity to investigate this further and help however we can. Please check the email we’ve sent you so we can continue the conversation and work toward a resolution. Your satisfaction matters to us, and we appreciate you bringing this to our attention.
Written by a customer while visiting motorola.com
Customer Rating
1
Google play services
on January 27, 2026
Posted by: Mathiang Manyok
Google account aprompt email address to security I
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2026
Hi Mathiang, We're sorry to hear you’re experiencing this with Google Play Services. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome smartphone
on February 23, 2026
Posted by: Bugiardo
I have been a Motorola fan since I bought my first Motorola g stylus a few years back and I won't trade it for any other smartphones!...
I love it's feature gadgets like the flash, camara and the leather case so easy and convenient to use like no other smartphones!...
Yes, I highly recommend the Motorola smartphone!...
I love it's feature gadgets like the flash, camara and the leather case so easy and convenient to use like no other smartphones!...
Yes, I highly recommend the Motorola smartphone!...
Response from motorola.comBy Mitch, Motorola Customer Care, February 23, 2026
Hi Bugiardo, Thank you so much for your kind words! We’re thrilled to hear that you’ve been a loyal Motorola fan and that you’re enjoying the features and convenience of your smartphone. Your recommendation means a lot to us, and we’re glad our devices continue to meet your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Fantastic phone
on November 6, 2025
Posted by: Ed 2025
I replaced my iPhone SE with the Moto g power 2025. It has been a pleasant surprise. Transitioning from Apple to Google platforms was easier than I had imagined. The phone itself functionality exceeds my expectations. Google is a solid performance for my needs. The camera is definitely a highlight. I have captured some beautiful memories with it's as advertised abilities. Fantastic job to the Motorola team well beyond design at its reasonable pricing.
Response from motorola.comBy Mitch, Motorola Customer Care, November 6, 2025
Thank you for taking the time to share your experience, Ed. We’re thrilled to hear that your transition from Apple to Google went smoothly and that your Moto G Power 2025 is exceeding your expectations. It’s great to know the camera and overall performance have helped you capture beautiful memories. Your kind words mean a lot to our team, and we’re glad you’re enjoying your device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great upgrade
on December 19, 2025
Posted by: ArnoldMotoGPower2025
Wife and I have had these for about a month. Upgraded from Moto G Power 2020 that were still working pretty good but these were noticeably better. I don't know how much of the improvement was due to the phone and how much was due to the updated software but in any case we are happy. Hard to beat Motorola phones for economical phones that work great.
Response from motorola.comBy Mitch, Motorola Customer Care, December 21, 2025
Thank you for sharing your feedback, ArnoldMotoGPower2025. We’re glad to hear you’re enjoying the stylus and your new phone overall. We appreciate your input regarding responsiveness, as it helps us improve future products and support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Battery Life
on April 18, 2026
Posted by: Moto junkie
This the 3rd purchase of a Moto G Power phone. They are great phones.
Response from motorola.comBy Mitch, Motorola Customer Care, April 20, 2026
Thank you for your continued support and for choosing the Moto G Power line again! We’re glad to hear you’re enjoying the great battery life and that this is your third purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Horrible speaker phone quality
on August 13, 2025
Posted by: NAN72
Since I got the phone I am getting sick of hearing others on the other end telling me that they can’t hear me. The sound quality is not good either. Not sure if the speaker is shot. The photo quality is not the greatest either. So I am not a fan, it seems to be a waste of money.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi NAN72, We’re sorry to hear about the difficulties you’re experiencing with the speakerphone and camera quality. We understand how important clear calls and good photos are, and we’d like to help. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
A amazing band for your buck
on July 14, 2025
Posted by: Bdschwa
I am very surprised how good this thing is for a mod ranger. Ldac support 144hz screen fast charging and an amazing camera. I originally wanted the new edge but after plays with the g power all day I am completely satisfied. T mobile was out of the edge but I'm actually glad I saved # and got this instead of ordering online. A very solid choice from someone coming from a 2923 razr. Kudos Motorola...
Response from motorola.comBy Carlos, Motorola Customer Care, July 15, 2025
Hi Bdschwa, thank you for sharing your experience. We're glad to hear how impressed you are with your device, especially coming from the 2023 Razr. It’s great to know the performance, display, LDAC support, and camera have exceeded your expectations—and that the G Power turned out to be such a satisfying choice. Sometimes in-store availability leads to unexpected wins. We appreciate your support and will pass your kudos along to the Motorola team. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com