Customer reviews from motorola.com
Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Average customer rating
4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
68
4 Stars
23
3 Stars
12
2 Stars
13
1 Star
11
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Verizon Prepaid - Verizon Motorola moto g Power 5G 128GB Prepaid - Gray
Customer Rating
5
RELIABLE AND GREATT VALUE
on October 10, 2025
Posted by: STEVEN W.
I PURCHASED TWO G POWERS APPEOX. A MONTH AGO. I HAVE NOT SEEN ANYTHING NEEDING IMPROVEMENT. BRIGHTNESS, BATTERYS, EASE OF USE ETC. THIS IS MY SECOND GENERATION OF MOTO PHONES. MY 1997 MOTO STILL WORKS BUT THE BATTERY WAS SHOWING SIGNS AND THE OLD ANDROID WAS 6.7 AND COULD NOT UPDATE. GREAT VALUE.
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi STEVEN W., Thank you for sharing your experience and for your long-standing trust in Motorola! We’re glad to hear your new Moto G Power phones are meeting your expectations for performance, battery life, and ease of use. It’s wonderful to know you’ve been part of the Motorola family for so many years! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Love Motorola
on October 9, 2025
Posted by: DebT
from Michigan
I bought this phone a couple of months ago and so far it is very similar to other Motorola phones I have had. The onlhy part I don't like is having the fingerprint sensor on the power button.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 9, 2025
Hi DebT, Thank you for sharing your feedback and for being a loyal Motorola user. We’re glad to know you’re enjoying your new phone and that it feels familiar to your previous Motorola devices. We understand that the fingerprint sensor placement may take some getting used to, but your feedback is valuable and will be shared with our team for future improvements. We truly appreciate your support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on October 6, 2025
Posted by: Mikep757
Yes I bought it one year ago and it works great but everyone and then it slows down
Response from motorola.comBy Mitch, Motorola Customer Care, October 7, 2025
Hi Mikep757, Thank you for your feedback and for being a valued Motorola user! We’re glad to hear your device has been working well for the past year. Regarding the occasional slowdowns, this can sometimes happen as devices accumulate apps and data over time. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
2
Very very disappointing and very breakable
on October 3, 2025
Posted by: Ssst
I have owned several Motorola phones, including a previousg power and a g stylus and this is by far the worst phone I have ever owned. It looks great but one drop and I cracked the supposed gorilla glass and it has only splintered from there. The gpower I owned before lasted FOREVER . This one , same as any other phone I've had. Meh. I have had to charge in the middle of the day many many times. It's glitchy. It crashes. I loved my old gpower and my stylus too. But this one ? Quality has gone WAY down.
Response from motorola.comBy Mitch, Motorola Customer Care, October 7, 2025
Hi Ssst, We’re sorry to hear about your experience with your device and understand your frustration. It’s disappointing when a device doesn’t meet your expectations in durability, battery performance, and stability, especially when you’ve had positive experiences with previous Motorola phones. While we do not cover physical damage under warranty, you may consider having your device repaired for a fee. You can view your repair options and find more information here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone!
on October 3, 2025
Posted by: Mara
from Virginia
I just got the phone a week ago. So far has work very smooth, camera is very good. Is fast as well.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 6, 2025
Thank you for sharing your experience, Mara. We’re glad to hear your new Motorola phone has been smooth, fast, and that you’re enjoying the camera quality. We appreciate you choosing Motorola and hope you continue to enjoy your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on September 25, 2025
Posted by: hkt22
I bought it a month ago and I love it. I can take beautiful pictures, good sound and it has clear screen
Response from motorola.comBy Mitch, Motorola Customer Care, September 25, 2025
Hi Hkt22, We’re thrilled to hear that you’re enjoying the camera, sound quality, and display on your new phone. It’s great to know it’s meeting your expectations and enhancing your day-to-day use. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Good phone; terrible ringtone selections.
on September 24, 2025
Posted by: Kodiak
The Moto G Power 2025 is a real nice phone. I wish it had some of the old ringtones and notifications that I had with my retired Motorola phone. For those who want free ringtones, I found the following website: https://meloboom.com/en
Response from motorola.comBy Mitch, Motorola Customer Care, September 25, 2025
Hi Kodiak, Thank you for your feedback! We’re glad to hear you’re enjoying your phone. We understand that ringtone options are important, and we appreciate your suggestion about the older tones. You can also explore additional ringtones and notifications through the Google Play Store or compatible websites, as you mentioned. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on September 23, 2025
Posted by: Divak
from San Francisco, CA
Excellent phone, good battery, good features, ease of use
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 23, 2025
Hi Divak, We’re glad to hear you’re enjoying your phone’s features, battery life, and ease of use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com