Customer reviews from whirlpool.com
Whirlpool - 1.0 cu. ft. All-In-One Multifunctional Countertop Microwave With Air Fry - 900 watt - Stainless Steel
Average customer rating
4.1
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
34
4 Stars
11
3 Stars
8
2 Stars
5
1 Star
3
72%of customers recommend this product.
(
21 out of
29)
Customer Reviews for Whirlpool - 1.0 cu. ft. All-In-One Multifunctional Countertop Microwave With Air Fry - 900 watt - Stainless Steel
Customer Rating
3
Complicated Instruction Booklet
on March 16, 2026
Posted by: MargeMeMe
from Wilson, MI
[This review was collected as part of a promotion.] I’m impressed that my microwave can do so many things, but trying to figure out how to use each feature is very frustrating. Your instruction booklet needs to be rewritten. It’s not very professional looking and sometimes the steps either aren’t listed, or don’t appear as expected. I hate it. Also the door is very loud when shutting it and it sounds tinny and cheap.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
The manual is a trainwreck
on March 21, 2026
Posted by: tnarg42
from Dayton, Ohio
We have been very happy with a Whirlpool over-range model microwave for over a decade. My, how they have fallen....
I'm on day one with this unit, and because of all of the modes, you really need to consult the manual. Unfortunately, the manual is a trainwreck. For example... "When the cooking is finished, the display will show the text 'End'. A reminder acoustic beep will signal. 1. After the Cooking End, If you press the STOP/UNLOCK button, takes out the food and closes the door again, the interface will display the clock, it will switch to 1-step door opening. 2. If you will not remove the food within 30 minutes, it will consistently display 'END' for 30 minutes, and automatically return to standby mode and unlock after 30 minutes and it will switch to 1-step door opening." I get that all these things are made in China or Korea, but for the love of all things holy, at least have an English-speaker review the manual.
We bought this microwave to use temporarily while we remodel a kitchen. The shoddy manual alone for this unit has taken Whirlpool off the shopping list for the new kitchen.
I'm on day one with this unit, and because of all of the modes, you really need to consult the manual. Unfortunately, the manual is a trainwreck. For example... "When the cooking is finished, the display will show the text 'End'. A reminder acoustic beep will signal. 1. After the Cooking End, If you press the STOP/UNLOCK button, takes out the food and closes the door again, the interface will display the clock, it will switch to 1-step door opening. 2. If you will not remove the food within 30 minutes, it will consistently display 'END' for 30 minutes, and automatically return to standby mode and unlock after 30 minutes and it will switch to 1-step door opening." I get that all these things are made in China or Korea, but for the love of all things holy, at least have an English-speaker review the manual.
We bought this microwave to use temporarily while we remodel a kitchen. The shoddy manual alone for this unit has taken Whirlpool off the shopping list for the new kitchen.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 24, 2026
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938071.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 938071.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
I expected much better.
on April 7, 2026
Posted by: Recommend to an enemy
from Wisconsin
[This review was collected as part of a promotion.] So disappointed. If I set it for more than 2 minutes, it keeps running after the cooking time is up. And I would think that Whirlpool can afford a proof reader. The manual is hard to understand, lots of spelling and grammar errors making it hard to follow. Never again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, April 8, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 945695.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 945695.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do Not Buy Terrible Appliance
on April 30, 2026
Posted by: CEFedUp
from St.Paul MN
[This review was collected as part of a promotion.] Dangerous Moisture sensor keeps unit cooking after says "End" signal, Allows door to open with microwave running. Can't stop without unplugging. Air Fryer works ok. Grill poor-works for veggies not meat. Moisture sensor overcooks/dries out food. Outside of unit gets extremely hot. Cooking chart designed for college cooking of pizza and fries. Chart doesn't give times/power for codes.Needs excel spreadsheet. Does bake potatoes nicely
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 1, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave continuing to run. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 956185.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 956185.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Microwave!
on May 5, 2026
Posted by: Liz5050
from Fort White, Florida
[This review was collected as part of a promotion.] I purchased this microwave a few months ago. It offers many features that a regular microwave does not. For instance, grilling, baking and air-frying. I mainly use the air frying feature, and it seems be working well. I was able to get rid of my air fryer to clean up space in the kitchen. My only reason for not giving it 5 stars is due to it only being 900 watts. Other than that, it seems to be holding up great to many uses. Also, I had to look this up, the fan continues to run even after the microwave has stopped. This is designed to help cool off the unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com