Customer Reviews for Whirlpool - 1.0 cu. ft. All-In-One Multifunctional Countertop Microwave With Air Fry - 900 watt - Stainless Steel
Customer Rating
2
Useless Manual makes this a dangerous appliance.
on December 1, 2025
Posted by: Seth
The manual is absolutely pathetic. The few pictures it has aren't even clear. There are few, unclear instructions for how to use the machine.
To be clear, I literally have a degree in mechanical engineering. This is infuriating.
Response from whirlpool.comBy Branded Team, Consumer Care, December 4, 2025
Hello, Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #855207 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Recently purchased this appliance and been so busy just had enough time to read quick start guide but plan on reading manual soon.
[This review was collected as part of a promotion.] We bought this a month ago for our grandkids to use to make afterschool snacks. We have been using it to reheat leftovers. Looking forward to try the air fryer feature.
[This review was collected as part of a promotion.] I've been using my new microwave a few weeks now and am very pleased with it. I still don't understand why the fan continues to run for a short time even when the door is open. Not every time, but sometimes. I have called about it, but didn't get a convincing answer. There's nothing in the manual that explains it.
[This review was collected as part of a promotion.] We returned it after 3 weeks. It kept running when the stop time was over and even when you opened the door. We kept unplugging it, just hoping it would reset. The DOOR warning kept displaying, as well. Unfortunate, since I had high hopes.
Response from whirlpool.comBy Branded Team, Consumer Care, November 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 835439. We’re looking forward to hearing from you. Marie Q