Customer reviews from kitchenaid.com
KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Average customer rating
4.1
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
22
4 Stars
5
3 Stars
8
2 Stars
3
1 Star
2
70%of customers recommend this product.
(
21 out of
30)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Customer Rating
5
Great microwave with a nice design
on June 12, 2026
Posted by: AGMM
[This review was collected as part of a promotion.] Sleek design with the controls. A great large capacity. Heats and preheats consistently and even.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Kitchen Aid warranty
on June 13, 2026
Posted by: Replacements
[This review was collected as part of a promotion.] The size and capacity of this microwave is great and the controls and features work well. It's unfortunate that the door handle on the first microwave we had that came with the new house, became inoperable within 6 months. The second microwave, that was replaced in October 2025, also just recently stopped working after about 8 months. Since it's still under warranty, we hope the 3rd microwave, which we're waiting to be installed, will last longer as we do like the Kitchen Aide Microwave.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall good microwave
on June 13, 2026
Posted by: Wenma
[This review was collected as part of a promotion.] Capacity is just big enough. Food cooks consistently and everything seems evenly cooked so far. The controls are a little confusing at first and they give you a “quick start” paper but it isn’t very easy to follow or helpful. I haven’t used all functions. Apparently there may be a preheat option but no idea. This is the microwave our builders provide and there were not alternatives offered. We are happy with it for our purposes
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Solid Microwave!!
on June 13, 2026
Posted by: Mike1842
[This review was collected as part of a promotion.] Replaced my old KitchenAid microwave with this one. Love the size and power which yields quick work.Easy to read controls and display. Safety features are a little quirky and take a bit to get used to.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Microwave.
on June 13, 2026
Posted by: 6soren99
[This review was collected as part of a promotion.] We love the microwave. There was just a bit of a learning curve for how the buttons functioned compared to our old one. All my cookware has been able to fit in the large capacity. Everything has heated well and come out great with the exception of microwave popcorn. I have to stop it a few seconds early so it doesn't burn. Pretty soon my entire kitchen will be Kitchenaid products. When checking size make sure you consider where the feet are and not just overall size. Our microwave goes on a shelf and just barely fit.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 13, 2026
Posted by: swe26
[This review was collected as part of a promotion.] The microwave we had quit working so we decided to replace it with a larger one. We were very happy with that decision. We are very pleased with the microwave in general.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on June 15, 2026
Posted by: Customer2025
[This review was collected as part of a promotion.] The first microwave lasted 3 months before the door broke. Lets see how the replacement unit does.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Social Team, Consumer Care, June 18, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your KitchenAid® Microwave and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #977007.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #977007.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great microwave with great features
on June 16, 2026
Posted by: JG44
[This review was collected as part of a promotion.] Very good performance and powerful. Heats food fast. Steam clean option is great as well. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com