Customer reviews from kitchenaid.com
KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Average customer rating
4.1 out of 5
4.1
(17 Reviews)
Open Ratings Snapshot
Rating breakdown 17 reviews
5 Stars
10
4 Stars
1
3 Stars
4
2 Stars
1
1 Star
1
60%of customers recommend this product. 
(
9 out of 15
)
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Customer Reviews for KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Customer Rating
5 out of 5
5
There’s nothing wrong with door lock.
on September 18, 2025
Posted by: Aminmoe
from Chicago
Nice microwave works.
Everyone complaining about how the door button breaks needs to just read the manual.
There’s a two step door lock safety feature that can be disabled if the microwave is in an area where children can’t reach.
Hold “stop/ unlock” until you see dl : 0
Press “0” … you’ll then see dl : 1
Press start.
Hope this helps others.
Kitchen aid you should do a better job informing your customers. There’s no video about this anywhere.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Super easy to use.
on November 23, 2025
Posted by: Oneqwikv6
from Murphy, TX
[This review was collected as part of a promotion.] We wanted a simple easy microwave mainly for reheating foods and popcorn. And this microwave fits the bill. No issues to report.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Why?
on January 12, 2026
Posted by: Lynbou
from Ms
[This review was collected as part of a promotion.] We bought all appliances for our new house. Never saw the microwave till it was installed. The farm sriund it was severely dented and had to be replaced. Also why would you have to push an unlock button to open the microwave? I can see it if the microwave is running but even when it stops you have to push an unlock button. Makes no sense.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Powerful and Well Built Microwave
on January 23, 2026
Posted by: Topsales
from California
I sold appliances for over 30 years and have always loved KitchenAid appliances. This unit is much better built than any of the other units I have had. It is a little noisier than some of the other ones I have owned, but I will take a little bit more noise for a better built unit.
One of the first things I did was turn off the child safety feature. Only adults in the building.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Beautiful but not easy to use
on September 13, 2025
Posted by: Energized bunny
[This review was collected as part of a promotion.] I love the microwave, but I do not like the control panel at all. It is very difficult to use. Just like setting the clock and I want to warm something for 5 seconds. Can't be done!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Appearance
on September 19, 2025
Posted by: Danny2025
[This review was collected as part of a promotion.] Works ok
However time indicator image does not match the oven image!!!!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Confusing instructions
on October 28, 2025
Posted by: balk
from Illinois
[This review was collected as part of a promotion.] I am disappointed in the "ease of use" of this microwave. I have owned and used many microwave ovens in my life and find that setting the power and cook time is overly complicated and user UNfriendly. I am still trying to figure it out even after reading the instructions, which did not help at all. Who writes your manuals? Do they proofread them, or have someone unfamiliar with the product walk through the instructions to see if they make sense? Most microwave ovens allow you to set the power by pressing Power, then a number, and set the time by pressing the Cook Time and then the time, both would be displayed in the display window, so you'd know what you selected. This is what people expect. What you have done is not an improvement.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Nice size with easy use
on November 19, 2025
Posted by: Jpag
from Arkansas
[This review was collected as part of a promotion.] I bought this about two months ago and have found it to be easy to use, large interior
and the warming feature is useful. This is a quality microwave.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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