Customer reviews from roku.com
Roku - Battery Camera Plus for Home Monitoring 1080p HD, 4X Rechargeable Battery, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Average customer rating
4.2
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
108
4 Stars
17
3 Stars
6
2 Stars
6
1 Star
21
74%of customers recommend this product.
(
75 out of
102)
Customer Reviews for Roku - Battery Camera Plus for Home Monitoring 1080p HD, 4X Rechargeable Battery, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Customer Rating
5
MY outdoor camera
on May 13, 2025
Posted by: Jon P
Had another outdoor camera, but it would not stay in one place, keep loosing the internet feed, and it was very hard to keep it running, Then I notice a advertisement about Roku camera, Bought it set it up and it only took about five minutes and it was up and running, It`s a great picture and I can even view it on my TV, easy to switch over, and back to watching my shows I like to watch, Its store the photo it take on the micro SD card, even go notified when a cat walked across its path, the other camera would not do that, I like the camera so much I bought two more Great instructions to follow ease of set up, I would but more if needed. Thanks
Written by a customer while visiting roku.com
Customer Rating
5
Great picture
on October 25, 2022
Posted by: Chris730
from Pittsburgh, Pennsylvania
Gender:Female
[This review was collected as part of a promotion.] I just got this Roku camera and installed it in my front yard. It was super easy to install and the app was extremely easy to use and set up my camera. It’s been installed for 4 days now. The battery seems to last a long long time. The picture is crystal clear day and night. I’m going to get a few more.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
is amazing,
on October 24, 2022
Posted by: Bbyjo
from Lakeland, fl
[This review was collected as part of a promotion.] I first want to talk about everything that comes in the box. You will be presented with everything required besides a screwdriver or power drill, whichever you prefer, to get the camera set up. You have a base station, ethernet cord, magnetic removable base (which is adjustable), camera, charging cable, etc. This does require an app to be downloaded and it does require a subscription, if you want videos saved for playback, etc. The camera does take a microSD card, we did not put one in yet. I'm not sure if you can bypass the subscription if you have an SD card or not. After downloading the app, you will want to start plugging stuff in and such prior to setting up the stuff in the app. You will be setting up both the base and the camera in the app. You may be prompt to do a firmware update for both the base and the camera. The base can be connected via wifi or the ethernet cable, but I found that I was having issues with the firmware update updating via wifi for the base, the camera worked fine. After updating, I did reconnect the base via wifi and it worked fine. The base is suggested to be within 6ft of the camera. The magnetic base is very sturdy! I do wish there was some sort of anti-theft hardware for it though! The app itself does not give much option for notification customization, so, for me (Android - galaxy phone), I held down on the app like I was going to uninstall it, hit app info - notifications - roku smart home, and updated my sounds/volume from there. Receiving notifications about motion is a bit delayed, but not by a whole lot. Quality is not bad at all, but will also depend on your camera position - try to keep it shielded from too much sun light. All in all, very pleased with this roku outdoor camera! The simplicity of installation is amazing, especially since you arent having to wire anything!
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 24, 2022
Bobbijo, thank you so much for being one of the first to try our new Smart Home product line! We’re happy to hear that you enjoyed so many of the product's features and appreciate your additional feedback. We’ll be sure to pass these comments along to our product team.
Thanks again and Welcome Home!
Roku Customer Advocate
Thanks again and Welcome Home!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Horrible product
on September 10, 2024
Posted by: Mark5150
from Little falls Minnesota
I bought the roku indoor camera and I paid month by month and it worked fine...as soon as I signed up and paid for a full year subscription my camera quit sending me notifications no matter what I did...I ended up closing my account and lost the money I paid for the full year.. very disappointed because I can't afford much and I just wasted my money on roku..WARNING TO EVERYONE DO NOT BUY ROKU!!!!!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 25, 2024
Hi there, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Does not last
on October 2, 2023
Posted by: PamG
from Rochester, NY
I bought this camera in February, about 8 months ago. I needed something for the front door that was wireless and this hopefully was going to be my solution. Initially, it was very difficult to set up. I had a really hard time getting it to connect properly with the base and with my network. Mind you, I work in IT, so I have a decent background in these things. I don't think it is an easy system for a non technical person at all. After I finally got it set up, it seemed to work well for a while. The first battery charge lasted about 5 months or so. In the last 2 weeks the camera stopped connecting to my wifi. I have 5 other cameras of a different brand in my home and they all connect just fine, so I know it isn't an issue with my network. I had just charged the camera a couple months prior and it said I had 79% battery left, but I brought it inside and charged it back up anyways. It finally reconnected while I had it in the house so I brought it back outside. Within one day, the battery dropped halfway and stopped connecting again. I brought it back inside again, and even though I could see the battery charging in the app, I still could not connect to the camera. I tried removing the camera and re-syncing it, but it would not find the camera at all. I gave up. I am going back to the other brand I use, this camera did not even last a year and it was a waste of my money. The other Roku camera I bought after I had this one up, also is now starting to fail (indoor 360 model, barely lasted 6 months). These cameras are junk and are not meant to last long at all. I do not recommend Roku cameras.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, October 24, 2023
Hi Pam, we appreciate you taking a moment to share your feedback with us. It's unusual to hear that your battery life is not performing as expected and we recommend trying an alternative charging cable and power adapter to eliminate an insufficient power source. When you are attempting to get reconnect, please double-check that your phone is not connected to a VPN and that you are using a 2.4 GHz connection rather than a 5 GHz network. Should it continue, please contact us directly at support.roku.com/contactus so we can help you find a solution. Thank you! -Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Felt unsafe now we don’t.
on February 2, 2024
Posted by: A Suburban Family
from Boston
We got this a couple nights ago.
Easy to install.
We had two men in hoodies try to break into our garage at 4:30 am. A neighbor saw their flashlight in her bedroom window and woke up and that scared them.
She called to tell us or we would have been in bed sleeping and could have been beaten or worse by home invaders.
We got this product and it was easy to install and went right to our phone. We slept better. I’m going out today to get a coupe more for other sides of the house.
It just helped with our peace of mind.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on November 28, 2022
Posted by: Katastrophicfox
from Selmer Tn
Gender:Female
[This review was collected as part of a promotion.] So I waited a bit before writing this review because of the last camera I had through another company, I gave great reviews right off and then the issues started. First it's easy to install. Not everyone is super tech savvy so you don't need to be a rocket scientist to figure out. It comes with absolutely everything you need to install minus a screw driver. It connects to your phone and app, makes it much easier to keep up with. And you don't have to pay extra for it to work. You can connect it to your roku TV and see any movement day or night. Itbis weather proof, so no rain, sleet or snow will cause issues. Long battery life, haven't had to charge it once. And had amazing video quality. Definitely a good idea to have around your home.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very Satisfied
on October 11, 2023
Posted by: Crystal
from Webster, Fl
I have purchased both the wireless outdoor and wired outdoor and am very pleased with both. Clear pictures and great nigh vision.
I would recommend this to a friend!
Written by a customer while visiting roku.com