Customer reviews from roku.com
Roku - Battery Camera Plus for Home Monitoring 1080p HD, 4X Rechargeable Battery, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Average customer rating
4.2 out of 5
4.2
(158 Reviews)
Open Ratings Snapshot
Rating breakdown 158 reviews
5 Stars
108
4 Stars
17
3 Stars
6
2 Stars
6
1 Star
21
74%of customers recommend this product. 
(
75 out of 102
)
Best Buy Privacy Policy
Customer Reviews for Roku - Battery Camera Plus for Home Monitoring 1080p HD, 4X Rechargeable Battery, Weather-Resistant, Spotlight, Wi-Fi 6 - White
Customer Rating
5 out of 5
5
Great picture, smart detection
on July 26, 2023
Posted by: R63e
from Mechanicsville Maryland
The picture quality is great, very good detail. The motion activation is very responsive, i like that the notification has identifies cars, people or pet. Definitely worth purchasing
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on July 27, 2023
Posted by: Anyone looking for a came
from United States
Love having a camera and being able to see what is going on when I am not home !! And my wife love's to watch the wildlife we have !!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Not worth the money
on August 20, 2023
Posted by: Ian Judd
from New Lisbon, WI.
Bought this to try to figure out what critters have been raiding the yard. WiFi reception is not very good so was hard to get it to connect where I wanted it. Then after probably only a month and a half the battery will not charge so it has to stay pugged in to even work, which for an outside camera is a real pain.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, October 24, 2023
Hi Ian, it's unusual to hear that your camera's battery will not hold a charge and we'd like to learn more. Please visit support.roku.com/contactus where you can connect with an agent who can help.

Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
POOR PRODUCT SERVICE & NO CUSTOMER SERVICE!!
on December 5, 2024
Posted by: THE TRUTH TELLER
from USA, America
My cameras constantly lose connection to the Wi-Fi. I am unable to view my cameras immediately and they do not record properly. It is a horrible purchase. Please do not buy these Roku cameras. They are trash!!!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, December 6, 2024
Hi there, please be advised that every Roku device has customer support, and we understand that the recent situation did not meet our standards. We want to help. If you haven't tried it yet, move your camera closer to the base station and router for a short time. Also, reduce the number of devices using your network. If the connection gets better, it may mean that the router and camera need to be closer together or that you need to upgrade your internet speeds. Make sure both the Roku Smart Home app and the camera are updated. If you're still having problems, please contact us at https://support.roku.com/contactus for more help. Thank you for your feedback, and we hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
WARNING!*** Anyone Logged into Your TV Can Watch
on May 18, 2025
Posted by: Some Dude
from San Diego
WARNING! If you have an Airbnb with a Roku TV, that guest will be able to view your Roku camera/s.
Even with a PIN set your TV's will automatically get pop-up views of events that come across you cameras. This is VERY unsettling!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, May 28, 2025
Hello Scott, thanks for raising this concern. We understand how unsettling that would feel, especially in a shared space like an Airbnb.
To clarify, the PIN on Roku devices only restricts purchases on your credit card — it doesn’t control access to Smart Home camera feeds. For short-term rentals, we strongly recommend enabling Guest Mode on all your Roku TVs to protect your personal accounts and settings during guest stays.
Additionally, Roku Smart Home camera feeds and alerts can be shown on Roku TVs or players only if they've been enabled. You can easily manage which Roku devices have access by visiting: my.roku.com/account/smart-home. Just uncheck “Camera feeds” on any device you don’t want to display footage, like the Airbnb TV!
We appreciate your feedback and hope these tips help ensure a more secure and private setup. If you need help adjusting any settings, our support team is always here to assist! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Awesome camera
on October 17, 2022
Posted by: Siltrik7
from Mo
[This review was collected as part of a promotion.] This is an awesome camera. Very easy to follow set up instructions.. my favorite thing about this camera is the alarm on it which I have already had to use. The only thing that needs improvement is the sound quality when you talk through the app it's like the person outside can't hear you! Picture quality is great.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 17, 2022
Thank you so much for being one of the first to try our new Smart Home product line, Trina! We’re happy to hear that you enjoyed so many of the product's features and appreciate the feedback about the camera's speaker volume. We’ll be sure to pass your comments along to our product team.

Thanks again and Welcome Home!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on October 19, 2022
Posted by: Crys1986
from Nc
Gender:Female
[This review was collected as part of a promotion.] Love the roku outdoor camera. It took us a minute to figure out how to get the motion detection on our phones but after that it had worked great. Perfect picture quality. I love that it tells you if it's a human or a pet. It's a great camera and I recommend it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Clear Picture Indeed
on October 28, 2022
Posted by: toyya26
from Ga
Gender:Female
[This review was collected as part of a promotion.] I have this camera setup on the back patio and let me say its been such a peace of mind having this camera. Its easy to setup and wireless, it runs off WiFi. I like that I can check in on the Roku app to see second by second whats going on. I get alerts when there are any motion detected. Its super sensitive and really does detect everything. The picture is high quality and it has a 360 view of my backyard. My family and I feel so much safer with this Roku outdoor Camera mounted.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 28, 2022
Wow, talk about a great review! Thank you so much for being one of the first to try our new Smart Home product line. We’re happy to hear that you enjoyed so many of the product's features and appreciate you taking a moment to share.

Thanks again and Welcome Home!
Roku Customer Advocate
Written by a customer while visiting roku.com
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