Customer reviews from lg.com
LG - 5.8 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and Premium Handle - Stainless Steel
Average customer rating
3.7
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
7
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for LG - 5.8 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and Premium Handle - Stainless Steel
Posted by: K HARVEY
from LOUISIANA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I HAVE HAD IT ABOUT TWO WEEKS. THE ONLY ISSUE IS THE FAN WAS BENT WHEN RECEIVED AND MAKES A CLANKING SOUND. HOPEFULLY IT WON'T BE DIFFICULT TO GET IT REPAIRED
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jlot
from Stoughton Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy to have switched back to gas. This range is a beauty. It looks great, is easy to clean and we love the air fryer!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Christy1
from Bay Area
Verified Purchase:Yes
[This review was collected as part of a promotion.] Oven was delivered with the wrong hose kit and we had to make several trips to stores to find the right adapter. Also came with a bad igniter so oven did not work but LG support came out quickly and replaced.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 29, 2023
We're so grateful that you took the time to share your feedback with us about your LG 5.8 cu ft. Smart Wi-Fi Enabled Fan Convection Gas Slide-in Range with Air Fry & EasyClean®, model LSGL5833D. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Danee
Written by a customer while visiting lg.com
Posted by: BarryinStPete
from Gulfport, Florida
Verified Purchase:Yes
My previous range was a Kitchenaid KSGG700EBS1 and from day one I had problems with it and they finally bought it back f. I used that check to purchase this LG and so far I really like it. I hope that all of the positive things that I've heard about LG are true especially after my previous experience wit the other manufacturer. I am really looking forward to using my new range. I just wished that they would have provided 3 oven racks instead of just 2. That would have been very useful for me.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Milt and Manda
from Mountain rest , SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] After having our gas range / oven for about a month we absolutely love it ! It heats so quickly and cooks everything evenly. Would definitely buy lg again in the future . We did buy the range gaurd for the bottom to help with keeping it clean . Beautiful oven , very pretty blue inside 💙
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, June 23, 2023
It was a pleasure serving you [and your family]. We really appreciate you taking the time to share your feedback and being so open with us. It's customers like you that make our jobs meaningful. We look forward to your next review. We know that you will have something tasty coming our way soon. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Krol
from Shelby Twp, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy with the middle flame burner. The burner is too short for the included griddle and when the griddle is in use, a pot or pan does not sit centered on the flame
Pros: ease of use
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Krol
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the oven but range cooktop is not easily used. Middle burner is too close to other burners
Pros: Style/Design, Features/Settings
Quality
3
Features
5
Value
4
Response from lg.comBy LG Customer Experience team, Customer Care, November 1, 2023
Thanks for sharing your experience with us! We're always looking for ways to improve our products, and your feedback is crucial in helping us do that. If you wouldn't mind sharing this on our feedback page (http://spr.ly/6426ullxj) we'd love to hear more of your ideas! ~Ave
Written by a customer while visiting lg.com
Customer Rating
1
RACKS NOT FLUSH IN I EN. EVERYTHING COMES OUR LOP.
on December 25, 2023
Posted by: De623
from Houston Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this range a year ago. Unfortunately the racks are not sitting flushed. All my cakes come out half bigger than the other. But this thanksgiving when I did the Turkey it toppled over and split. The racks just don’t sit flush. PLEASE HELP ME.
Pros: Style/Design
Quality
1
Features
5
Value
1
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 10, 2024
Hi there, we're grateful for the time you took out of your day to write us this feedback. Please know that we work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Trust us when we say that your comments do not go unnoticed. Please send us a private message on Facebook or X using the handle @LGUSSupport with the serial/model number of your unit and a good contact number so that we can aid in a speedy resolution. ~Tanisha
Written by a customer while visiting lg.com