Customer reviews from lg.com
LG - 5.8 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and Premium Handle - Stainless Steel
Average customer rating
3.7
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
7
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
2
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for LG - 5.8 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and Premium Handle - Stainless Steel
Customer Rating
5
No complaints here!
on April 16, 2022
Posted by: Stef78
from Austin, TX
My wife and I purchased our range just a few weeks ago. Not only was it delivered in a timely manner, it has also performed well. It looks great in our newly remodeled kitchen and complements our other LG appliances greatly. So you will find no complaints here! Everything is checking out!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Lon1538
from Delaware, Ohio
Verified Purchase:Yes
We’ve been using the range for over a year and love it. The only negative we have is the griddle between the burners. It works great but sometimes gets in the way of larger pans. Good thing you made it re-movable.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Ugh
on August 27, 2023
Posted by: Lizzy2374
from Az
Cooks fine But overall I hate this range. It is absolutely impossible to clean. Shortly after we got it, the greats scratched the metal parts. The greats no matter what I do never look clean. I wish I could return this.
Quality
2
Features
3
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, September 7, 2023
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6420PICfQ `Tanisha
Written by a customer while visiting lg.com
Customer Rating
2
Love it
on January 2, 2022
Posted by: NJBEACHGAL
from NJ
[This review was collected as part of a promotion.] Love my new LG stove but the reason for the 2 star is I received a new stove messed up. The cushion around the inside of my stove is all out on the bottom. So if customer service comes through with another new stove then it will be a 5 star review. Love the air fryer on my new stove.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, May 27, 2022
Thank you for providing your feedback and for being a part of the LG family.^Sandy
Written by a customer while visiting lg.com
Posted by: De623
Verified Purchase:Yes
The oven racks are not flushed. Everything we baked steam or air topples over. It creates a big mess.
Response from lg.comBy LG, October 21, 2025
Hello there. Thank you for sharing your experience with us regarding your oven racks and the issues you've encountered with items on the racks tipping over. We understand your inquiry about the racks not being flushed or level.
The leveling of the oven racks is essential for safety and consistent cooking performance. If the racks appear uneven, it could be related to how they are inserted into the oven cavity or the overall level of the appliance itself.
A critical troubleshooting step is to first check if the entire range or oven unit is level. Use a carpenter's level on the cooktop surface to ensure the appliance is sitting flat. If it is not, adjust the leveling legs located at the bottom of the range. If the appliance is level and the racks still do not sit correctly, inspect the rack support guides inside the oven cavity for any warping or damage that might be causing the issue. You can find general information on range and oven installation and leveling on our support page: https://www.lg.com/us/support/help-library/lg-range-installation-CT10000018-20150170462006
Your feedback is important, and we'd like to explore this further to ensure your oven racks are sitting properly for a stable baking surface. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
The leveling of the oven racks is essential for safety and consistent cooking performance. If the racks appear uneven, it could be related to how they are inserted into the oven cavity or the overall level of the appliance itself.
A critical troubleshooting step is to first check if the entire range or oven unit is level. Use a carpenter's level on the cooktop surface to ensure the appliance is sitting flat. If it is not, adjust the leveling legs located at the bottom of the range. If the appliance is level and the racks still do not sit correctly, inspect the rack support guides inside the oven cavity for any warping or damage that might be causing the issue. You can find general information on range and oven installation and leveling on our support page: https://www.lg.com/us/support/help-library/lg-range-installation-CT10000018-20150170462006
Your feedback is important, and we'd like to explore this further to ensure your oven racks are sitting properly for a stable baking surface. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: Floral Park Lady
from Queens, N.Y.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this stove in March. I love how easy it is to keep it clean! I love the beautiful blue color inside! I baked chocolate chip cookies and they baked beautifully! I really love cooking again!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mary Feeback
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my stove about a month ago, and love it except the word on nobs. It should be whiter to make easier to read.
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: ReyReyg
from Modesto California
Verified Purchase:Yes
Bought this a month ago. Works and looks good. Good value
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com