Customer reviews from Garmin
Garmin - Approach R50 Premium Golf Launch Monitor and Simulator - Black
Average customer rating
4.3
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
69
4 Stars
33
3 Stars
6
2 Stars
5
1 Star
6
Customer Reviews for Garmin - Approach R50 Premium Golf Launch Monitor and Simulator - Black
Customer Rating
4
Distance is a little off
on July 28, 2025
Posted by: Jumbo
I believe the distance is a little off. Is there anyway to calibrate the unit? I would think for what it cost the distance would be correct.
Written by a customer while visiting Garmin
Customer Rating
2
Good for two weeks then died
on July 11, 2025
Posted by: Tiger155
Had a great start. The simulator was very fun to use giving plenty of data to help analyze my swing and contact. But after 2 weeks the unit stopped “seeing” the ball. I have an open job with Garmin to see what they will do. So best I can say right now is “fun while it lasted”. Now I get to see how they do dealing with a problem.
Written by a customer while visiting Garmin
Customer Rating
4
Quality, but glitches
on July 9, 2025
Posted by: Joeyc585
I'm overall happy, I do wish hometee hero offered better graphics, the glitches in gameplay are annoying, but the mulligan feature is easy enough
Response from GarminBy Garmin, Care, July 10, 2025
We'd be happy to take a look at the glitches you are experience so we can improve your experience. Please reach out to our product support team Monday through Friday 7a-7p at 800-800-1020.
-Garmin
-Garmin
Written by a customer while visiting Garmin
Customer Rating
4
Works great wish it integrated into connect+
on June 29, 2025
Posted by: Mcbiscuit
I am a garmin fanboy with many many premium garmin devices that all integrate into garmin connect. I’m also a connect+ member, and still this very shot monitor does not show up in garmin connect. Big miss!
Written by a customer while visiting Garmin
Customer Rating
4
IPad Connectivity Issues
on June 20, 2025
Posted by: Joe1966
The launch monitor is pretty decent. I wanted to be able to control the r50 using my iPad but can't get the two to connect together. Called tech and was told that it is not possible to control the Garmin r50 using my iPad instead of the Garmin screen. Also when I try to connect the two I get a "connect launch monitor" message even though my iPad is connected to the r50 wifi network........
Written by a customer while visiting Garmin
Customer Rating
5
Loving the R50
on June 15, 2025
Posted by: HBGolfer
I've had the R50 for about a month and it's been a great purchase. I can swing clubs between meetings, over lunch or relaxing at night. The real-time swing feedback is incredible. The club speed, ball speed, and L/R spin have been the most helpful as I've gotten started but once the basic issues are worked out I expect the more obscure readings will begin to help.
Written by a customer while visiting Garmin
Customer Rating
1
Disappointed
on June 13, 2025
Posted by: Stokkies
Well… after doing extensive research, I finally decided on the R50… I am 100% sure that I got a dud!!
The screen is glitching, it disconnects from the HDM projector, and for some reason the R50 display freezes on blank grey screen. Forces me to shut it down and re-start. A couple of times it doesn’t even register when I tap in my pass code when I do restart the device, which forces me to shut down again.
A bit frustrating. Hopefully there is a software solution or patch which I am not aware of…. Will try getting tech support to assist. Unfortunately it is long weekend here, so probably gonna get help on Tuesday… Could rather have gone Ski’ing in the snow resort in Lesotho, than getting my hopes up for a fun filled weekend with my R50
But hey, probably a good test to find out if I will be able to count on Garmin after sales technical services…
Played not even 5 strokes and decided that my sanity is worth way more… got videos of my frustration. But I can only post photos on this reveiw… So there is that…
The screen is glitching, it disconnects from the HDM projector, and for some reason the R50 display freezes on blank grey screen. Forces me to shut it down and re-start. A couple of times it doesn’t even register when I tap in my pass code when I do restart the device, which forces me to shut down again.
A bit frustrating. Hopefully there is a software solution or patch which I am not aware of…. Will try getting tech support to assist. Unfortunately it is long weekend here, so probably gonna get help on Tuesday… Could rather have gone Ski’ing in the snow resort in Lesotho, than getting my hopes up for a fun filled weekend with my R50
But hey, probably a good test to find out if I will be able to count on Garmin after sales technical services…
Played not even 5 strokes and decided that my sanity is worth way more… got videos of my frustration. But I can only post photos on this reveiw… So there is that…
Written by a customer while visiting Garmin
Customer Rating
2
Many problem
on June 8, 2025
Posted by: Coach Frankie
I just signed up as a reseller of Garmin product in Hong Kong and trying to sell your products to my students and customer. I now constantly feedback to TTOT and plz discuss with them how to improve it
Written by a customer while visiting Garmin