Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Average customer rating
4.6
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
904
4 Stars
282
3 Stars
45
2 Stars
15
1 Star
24
Customer Reviews for Frigidaire - 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
5
My beautiful work horse Pony!
on August 22, 2023
Posted by: Volcanic Duva
[This review was collected as part of a promotion.] It was a dire situation that got me to buy my beautiful pony when I was having a brand new roof put on my house, my electricity went out and at the same time my 25 year old refrigerator completely died. The problem with my 1956 on remodeled kitchen is that I had very limited height space due to the overhead cabinets. I couldn’t have a huge, modern fancy refrigerator because of the height limitation. so I went down to my seers outlet store and there she was standing there waiting for me: my beautiful Pony. She fit all the necessary requirements and she was less than 68 inches high. So I put her on the back of my truck, strapped her down and drove her home by myself. I brought her into the kitchen, set her on the floor, plugged her in and away she ran off working. I was able to keep my dogs insulin refrigerated because I had my new Pony.
She’s a beautiful, glossy white color, and I love the really long wide deli drawer, which is a smart innovation that somebody finally produced! Thank you, Frigidaire! This refrigerator is absolutely perfect!
She’s a beautiful, glossy white color, and I love the really long wide deli drawer, which is a smart innovation that somebody finally produced! Thank you, Frigidaire! This refrigerator is absolutely perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on August 29, 2023
Posted by: Very much upset
I am very much displeased with Frigidaire at this time. I bought this fridge because I have the same one in my coop and it worked very well so I bought another one and it came factory defective with a leak and they refused to do anything about it. Just over a month and I am still under warranty. And yet here I am without a refrigerator.
Response from frigidaire.comBy John, Online Outreach Specialist, August 30, 2023
Hi there, our valued customer. We feel terrible to hear that you’re having this experience with your new refrigerator. We show that you were able to reconnect with our Customer Care Team and already explained to you the coverage of your warranty. Should you ever need any assistance or have any additional concerns, feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not as roomy as my older model
on September 1, 2023
Posted by: KTHH
[This review was collected as part of a promotion.] I’m not too thrilled with this fridge! The deli/meat bin is way too large and takes up too much space that there doesn’t seem to be enough room! Almost all of the storage is in the door!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Junk
on September 2, 2023
Posted by: Greg661956
Bought this refrigerator in April, 2023. It worked fine for about three months. I'm a truck driver and not at home. When I arrived home, the compressor had stopped working and everything in the refrigerator had gone bad. So I cleaned it up, and that took a while to get the smell out, unplugged it and plugged it back in. Now it is working fine again. Came home three weeks later and the compressor is out again. Getting rid of this piece of junk.
Response from frigidaire.comBy Christian , Online Outreach Specialist, September 6, 2023
Hi Gregory!
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works, keeps food cold, noisy, different temps in frig
on September 5, 2023
Posted by: LisaJax
I got the basic model and it does the basic things. It was Energy Star and I had hoped it might be quieter as a result, but so very noisy. Narrower than my last, but MUCH more space in door. However, several degrees warmer in door, so I have to be selective what I put there. Also, food can freeze if placed against back. Most frigs are like this so nothing especially bad, but I had hoped for better when I saw their pictures touting their new ventilation and air flow.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Value
on September 7, 2023
Posted by: Michael O
[This review was collected as part of a promotion.] For an affordable fridge, this model is fantastic. The simple organization is great and the deep shelves on the door are a huge improvement over my old fridge. I love that you can still put magnets on the door, unlike some other stainless appliances. My only two gripes are that the freezer door is more resistant to closing than the larger door and the lighting inside, while bright and adequate, could be a little more thorough, since there's only one bulb and is easily blocked by tall items.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 18, 2023
Posted by: Recent owner
[This review was collected as part of a promotion.] Cheaply made. Plastic edging falls off. Door compartments are too wide. Bottles tip over
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 19, 2023
Hi there, valued customer! We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need further assistance, please reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in.
Written by a customer while visiting frigidaire.com
Customer Rating
4
a slick roomier refirgerator
on October 23, 2023
Posted by: Ron2123
[This review was collected as part of a promotion.] I replaced 20+ year old side by side KichenAid with this top freezer refrigerator. It appears to be roomier on freezer without ice maker. I love a bright led light. It slows the door when you close. It chills up quickly.
Written by a customer while visiting frigidaire.com