Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Average customer rating
4.6
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
904
4 Stars
282
3 Stars
45
2 Stars
15
1 Star
24
Customer Reviews for Frigidaire - 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
5
A good basic fridge
on October 24, 2021
Posted by: Sammy2015
[This review was collected as part of a promotion.] This fridge does the job. It's open and bright so I can see where everything is.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on October 26, 2021
Posted by: Nickname11
[This review was collected as part of a promotion.] Worked for two weeks and then started malfunctioning. Had to call a repairman.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, October 27, 2021
Oh, no! We understand your concerns and are sorry to hear that your new refrigerator is experiencing these issues from early on. We are happy to see that a technician is coming out tomorrow and we are confident that they will ensure that your appliance is working as designed! Please reach out to us if the repair doesn’t address your concerns. We are here to help. -Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Increasingly Less Chilling
on November 4, 2021
Posted by: 1stTimeFrig
Initially the temperatures in the freezer and the refrigerator were spot on at 0 and 40 degrees Fahrenheit, respectively. After just 17 days, the freezer will not cool below 30 degrees, and the refrigerator will not cool below 43 degrees. The doors are closed, and the seals are tight.
Response from frigidaire.comBy Christy, Online Outreach Specialist, November 5, 2021
Hi 1stTimeFrig. We are terribly disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home.
Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers and we would like to help.
When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon! ~ Christy
Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers and we would like to help.
When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST), and we hope to hear from you soon! ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loved it until it stopped working
on November 5, 2021
Posted by: Stevie Dup
Stopped cooling after 2 months, part not available because it is so new and supply chain not working well. Had to buy a back up refrigerator until part comes in. Just bad timing and luck. Look forward to getting it up and running and can start loving it again, it has been 3 weeks now since it stopped working.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Top Freezer Refrigerator
on December 9, 2021
Posted by: William99
[This review was collected as part of a promotion.] The New Refrigerator works good. It stays cold and makes lots of ice. However, I am unhappy with doors. All other refrigerators doors I have owned, if your hands were full, the doors would close as you walk away. The bottom door is not two bad, but the freezer door try’s to reopen and slammed into the glass I was holding so hard I thought it would break the glass. Very disappointed in the closing off the doors on a brand new refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice looking but noisy
on January 11, 2022
Posted by: LoganD
[This review was collected as part of a promotion.] I purchased this unit to replace a big side-by-side that came with my house and was almost 20 years old. I was attracted by the energy efficiency, the generous amount of storage space for a relatively small fridge, and the fact that the stainless steel
matches my other appliances.
matches my other appliances.
There is a good amount of space, but I find the vegetable bin to be too small. Produce is one of the most important things I keep in the fridge, and I can barely cram it all in, and then have a hard time digging around for what I want to find.
The real problem, though, is the noise. I absolutely did not expect my new fridge to be this noisy. Aside from the volume, it's the kind of noise that bothers me. My old fridge hummed, but this one *buzzes*. The buzzing is really irritating. I've looked into this issue, and I keep seeing the explanation that this is the sound of new, high-efficiency compressors. If that's the case, I'd say it's not worth it. It is really a crazy-making sound, and it's not a good feeling knowing that I'm supposed to live with this thing in my home for 10 or more years.
I have a small house, and the noise permeates the entire space. I used to like to read at night, but I pretty much can't anymore because of the loud, irritating buzz.
Finally, I didn't think the lack of a freezer light would be a big deal, but it is annoying. It seems like such an easy thing to build in. This fridge has some attractive qualities, but I would not recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not too happy
on January 14, 2022
Posted by: Queenbmee
[This review was collected as part of a promotion.] I'm not too happy I got the fridge in I believe Dune or July and it stopped working about a week ago the bottom does not get cold anymore at all it's spoiled all of my food that I had went shopping for and when the repairman came to fix it he was only here about four minutes he said that the freezer had over froze and I needed to unthaw it and it would work then he left I did what he told me to and the freezer is barely working and the bottom half of it does not work at all we are living out of a cooler now
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent choice
on January 26, 2022
Posted by: gittie
[This review was collected as part of a promotion.] could not have gotten a better fridge
Written by a customer while visiting frigidaire.com