Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Average customer rating
4.6
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
906
4 Stars
282
3 Stars
45
2 Stars
15
1 Star
24
Customer Reviews for Frigidaire - 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
4
Freezer pops open
on May 17, 2025
Posted by: foggybog
[This review was collected as part of a promotion.] One problem with this model: The freezer door pops open when the refrigerator door is closed. It usually closes again, but sometimes not. Stronger magnets on the freezer door seal would solve the problem.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 27, 2025
Posted by: Mare91
[This review was collected as part of a promotion.] I'm loving my new fridge. It's roomy and gets the job done. The freezer gets super cold way,better than my old one!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving my new fridge!
on July 2, 2025
Posted by: acornett
[This review was collected as part of a promotion.] I went from a (I know, I know!) French door bottom freezer, back to a top freezer, and I have never been soooo satisfied. I did not realize how much I missed a top freezer, until I got one again. This is such a "pretty" fridge/freezer. Great set up inside as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Fridge
on July 2, 2025
Posted by: marichic101
[This review was collected as part of a promotion.] This refrigerator is great. It’s a good size and keeps my items cold. I have it in the garage and we reach temperatures of over 100 here. My beverages are ice cold coming out of the fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 2, 2025
Thanks so much for sharing your experience!
We’re thrilled to hear your Frigidaire refrigerator is performing so well—even in garage temperatures over 100°F! It’s great to know it’s keeping your beverages ice cold and handling the heat like a champ. If you ever have questions about garage, use or maintenance tips, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We’re thrilled to hear your Frigidaire refrigerator is performing so well—even in garage temperatures over 100°F! It’s great to know it’s keeping your beverages ice cold and handling the heat like a champ. If you ever have questions about garage, use or maintenance tips, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
OK with some reservations
on July 2, 2025
Posted by: ron6165
[This review was collected as part of a promotion.] Replacement for garage refrigerator which was larger. In general, this replacement was what I expected, except it does not have light in freezer, which is major disappointment. Hopefully it will last a good period of time as garage is very warm for virtually half of the year in our climate.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 3, 2025
Hi there. Thank you for your honest feedback. We're glad the refrigerator met most of your expectations, but we understand how frustrating it can be not to have a freezer light, especially in a garage setting.
We’ll pass this along to our product team for consideration in future designs. If you have any questions about operating in warmer garage climates, we’re here to help ensure optimal performance. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’ll pass this along to our product team for consideration in future designs. If you have any questions about operating in warmer garage climates, we’re here to help ensure optimal performance. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good basic model
on July 3, 2025
Posted by: Kam55
[This review was collected as part of a promotion.] Good basic fridge. Like the large drawer in the middle that runs the whole width of the fridge. Adjustable shelves. The areas on the doors to store items are very spacious. Only negative is the doors don't close as easily as prior fridge, especially the freezer. I accidentally left it open for a while once.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 7, 2025
Thank you for sharing your feedback! We’re happy to hear that you’re enjoying the spacious design and the large middle drawer. It’s great that the adjustable shelves and door storage are meeting your needs.
Regarding the freezer door, it sounds like there might be an alignment issue or seal concern. We recommend checking if the door seals are clean and intact, and if the door alignment is correct. If the issue persists, our team can assist further.
Feel free to reach out to us via Live Chat at Frigidaire.com or by calling 1-800-374-4432. We’re happy to help! - Reed
Regarding the freezer door, it sounds like there might be an alignment issue or seal concern. We recommend checking if the door seals are clean and intact, and if the door alignment is correct. If the issue persists, our team can assist further.
Feel free to reach out to us via Live Chat at Frigidaire.com or by calling 1-800-374-4432. We’re happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
Refrigerator won't get cold
on July 5, 2025
Posted by: hottt
[This review was collected as part of a promotion.] Delivered on Thursday morning and plugged in since. Friday was the 4th of July. Today is the 5th. Refrigerator will not get cold - was at 66 but finally turned it to the coldest setting on Friday. Temp dropped to 59 and no lower. Freezer is also set to coldest now and is at 17 unless I open the door for a few seconds - then its in the 20's. Temp should be zero. This is not what I paid for. Store is sending a technician on Monday. I bought a new fridge, not one with issues. Woke up with food poisoning this morning. Food is spoiled.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 7, 2025
I’m so sorry you’re dealing with this — that’s incredibly frustrating, especially after just purchasing a new fridge and expecting it to work right away. It’s unacceptable for the fridge to be malfunctioning so soon, especially when it’s affecting the safety of your food. The fact that you woke up with food poisoning makes this situation even worse — you shouldn’t have to worry about your appliances compromising your health.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Refrigerator
on July 7, 2025
Posted by: Marrl
[This review was collected as part of a promotion.] My new Frigidaire is keeping my frozen food in the garage even when the garage was close to 100 degrees. I’m very happy with it.
Written by a customer while visiting frigidaire.com