Customer reviews from frigidaire.com
Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Average customer rating
4.6
(1,407 Reviews)
Rating breakdown 1,407 reviews
5 Stars
1,010
4 Stars
309
3 Stars
47
2 Stars
15
1 Star
26
Customer Reviews for Frigidaire - 30 in. Wide 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
3
Too Loud!
on December 19, 2024
Posted by: Frustrated GE Widow
Had to replace a perfectly good GE refrigerator after 28 years. The only issue was the drain from the freezer which would freeze and cause water to drain into the refrigerator. After we cleaned it out once, it didn't quite settle back into place and recently learned that it completely broke in two. Should have just called for repair and replacement but after 28 years, felt it was time to just get a new one. I struggled for months, looking at various makes and models. Was quite hard to find anything that would fit the opening and provide the same space/features. We settled on this one because of the size and features, and the fact that it didn't have handles, which was another major issue with the newer models not being cabinet depth. Ever since it arrived, it has made so much more noise. It's the first thing I hear when I walk downstairs or through the back door into the house if it's running. I get that it might run more than my old one to cool more efficiently, but my old standby never made noise like this. Looked at the manual regarding noise, but nothing in there like what I'm hearing. The compressor sound is obvious and could be bearable, but there's an obnoxious vibration/rattling sound. Even my husband keeps talking about it whenever we're sitting in the dining room trying to enjoy a quiet dinner. NOT! Not sure if there's anything that can be done, if I just got a lemon, but for now, not giving it much praise. Plus the freezer is much smaller than what I had but for some reason the door is taller so to get items on the top shelf of the refrigerator, you have to bend down quite a bit. Overall, frustrated.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 20, 2024
Thank you for sharing your detailed feedback. We’re truly sorry to hear about the challenges you’ve faced with your new refrigerator and the concerns regarding noise and other features. We understand how frustrating it must be, especially after such a long time with a reliable appliance. If you'd like assistance, we encourage you to reach out to our customer care team. You can connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432. Our team is available Monday-Friday from 8:30 am to 8:00 pm EST, and Saturday from 9:00 am to 6:00 pm EST. We’d be happy to address your concerns and explore any potential solutions. Thank you for choosing Frigidaire, and we appreciate your patience as we work towards resolving these issues. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Awful
on December 19, 2024
Posted by: Bgibs
Stopped working after 3 days. Lost all the food in the fridge and freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 20, 2024
We’re truly sorry to hear about your experience and the inconvenience caused by your refrigerator. We understand how frustrating it must be to lose the food stored in your fridge and freezer. Upon review, it appears that you’ve been in contact with our customer care team, and we are actively working toward a resolution. If you need any additional assistance or have further questions, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432. Our team is available Monday-Friday from 8:30 am to 8:00 pm EST, and Saturday from 9:00 am to 6:00 pm EST. Thank you for bringing this to our attention. We are committed to ensuring your satisfaction and resolving this matter promptly. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Over all
on December 20, 2024
Posted by: Yun yun
[This review was collected as part of a promotion.] My new fridge has a simple and clean design. The finishing outside of the door is clean and shining very easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on December 20, 2024
Posted by: Chr G
[This review was collected as part of a promotion.] Refrigerator inside design has greater capacity than was expected. Very nice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New frudge
on December 21, 2024
Posted by: SuNorm
[This review was collected as part of a promotion.] Quiet and roomy, good value
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 21, 2024
Posted by: Food King
[This review was collected as part of a promotion.] New Frigidare Refrigerator purchase has been helpful with good storage size for weekly grocery buying and healthy meal planning.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on December 22, 2024
Posted by: TDT1025
[This review was collected as part of a promotion.] This fridge was exactly what I needed. Simple and efficient.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality and Service Matter
on December 26, 2024
Posted by: Freezin is the season
[This review was collected as part of a promotion.] I purchased an almost exact model of Frigidaire's top freezer refrigerator. I was happy that they still made this model. My old refrigerator lasted 13 years...not bad right! The new model is white, clean lines and no handle (i like that) to make it look clunky. There is more room on the inside of the doors which when I put my large items there instead of on a shelf made my frig look empty...room for more goodies. I'm very happy with my new appliance.
Written by a customer while visiting frigidaire.com