Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Average customer rating
4.6
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
910
4 Stars
283
3 Stars
45
2 Stars
15
1 Star
24
Customer Reviews for Frigidaire - 20 Cu. Ft. Garage Ready Top Freezer Refrigerator - Black
Customer Rating
4
Bought online.... Site unseen
on December 10, 2024
Posted by: Screwyou
[This review was collected as part of a promotion.] Well I wish the installers would have made sure the door closed. Evidently the plastic insulated edge wasn't straight and the freezer didn't close all the way. We didn't notice it for FIVE days!!!!!!! This type of freezer never really does latch close. You just push it closed. So if something is sticking out the door won't close even if you pushed on it. Hope this makes sense. I wish we'd bought one that had a latch you could hear it close.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Best I've Ever Had!
on December 11, 2024
Posted by: Redroses1977
[This review was collected as part of a promotion.] I simply love my new Frigidaire refrigerator! Frigidaire is a well known and long time manufacturing company, but this is my first Frigidaire appliance purchase, and I am very pleased with the way it keeps my fruits and vegetables fresh with the temperature controlled bottom drawers. Thank you Frigidaire for continuing to manufacturer excellent appliances!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on December 12, 2024
Posted by: long315
[This review was collected as part of a promotion.] Excellent! Does the job. Replaced a garage refrigerator that we have had for 54 years. This one hope will last as long. HA!
Written by a customer while visiting frigidaire.com
Customer Rating
4
It is a good fridge
on December 17, 2024
Posted by: GregF25
[This review was collected as part of a promotion.] It seems to run just fine. I am a bit disappointed by the seemingly constant hum that I here. Occasionally it just goes off and is quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge all around
on December 18, 2024
Posted by: QueenNY
[This review was collected as part of a promotion.] Lots of space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 19, 2024
Posted by: Happy gael
[This review was collected as part of a promotion.] I really enjoy that it has so much room in the freezer and refrigerator sections
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too Loud!
on December 19, 2024
Posted by: Frustrated GE Widow
Had to replace a perfectly good GE refrigerator after 28 years. The only issue was the drain from the freezer which would freeze and cause water to drain into the refrigerator. After we cleaned it out once, it didn't quite settle back into place and recently learned that it completely broke in two. Should have just called for repair and replacement but after 28 years, felt it was time to just get a new one. I struggled for months, looking at various makes and models. Was quite hard to find anything that would fit the opening and provide the same space/features. We settled on this one because of the size and features, and the fact that it didn't have handles, which was another major issue with the newer models not being cabinet depth. Ever since it arrived, it has made so much more noise. It's the first thing I hear when I walk downstairs or through the back door into the house if it's running. I get that it might run more than my old one to cool more efficiently, but my old standby never made noise like this. Looked at the manual regarding noise, but nothing in there like what I'm hearing. The compressor sound is obvious and could be bearable, but there's an obnoxious vibration/rattling sound. Even my husband keeps talking about it whenever we're sitting in the dining room trying to enjoy a quiet dinner. NOT! Not sure if there's anything that can be done, if I just got a lemon, but for now, not giving it much praise. Plus the freezer is much smaller than what I had but for some reason the door is taller so to get items on the top shelf of the refrigerator, you have to bend down quite a bit. Overall, frustrated.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 20, 2024
Thank you for sharing your detailed feedback. We’re truly sorry to hear about the challenges you’ve faced with your new refrigerator and the concerns regarding noise and other features. We understand how frustrating it must be, especially after such a long time with a reliable appliance. If you'd like assistance, we encourage you to reach out to our customer care team. You can connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432. Our team is available Monday-Friday from 8:30 am to 8:00 pm EST, and Saturday from 9:00 am to 6:00 pm EST. We’d be happy to address your concerns and explore any potential solutions. Thank you for choosing Frigidaire, and we appreciate your patience as we work towards resolving these issues. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Awful
on December 19, 2024
Posted by: Bgibs
Stopped working after 3 days. Lost all the food in the fridge and freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 20, 2024
We’re truly sorry to hear about your experience and the inconvenience caused by your refrigerator. We understand how frustrating it must be to lose the food stored in your fridge and freezer. Upon review, it appears that you’ve been in contact with our customer care team, and we are actively working toward a resolution. If you need any additional assistance or have further questions, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432. Our team is available Monday-Friday from 8:30 am to 8:00 pm EST, and Saturday from 9:00 am to 6:00 pm EST. Thank you for bringing this to our attention. We are committed to ensuring your satisfaction and resolving this matter promptly. - Maria
Written by a customer while visiting frigidaire.com