Thank you for sharing your experience with us. We understand that purchasing a refrigerator is a significant investment, and it’s important to have confidence in the product you choose. We are sorry to hear about the issues you faced with your previous Frigidaire refrigerator. While we strive to provide quality appliances, we know that occasional problems can occur. We appreciate your decision to give our products another chance, and we hope this new unit will meet your expectations. If you encounter any issues or have any questions regarding your refrigerator, please don’t hesitate to reach out for assistance. Our customer support team is available via live chat or by calling 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We are here to help ensure your appliance performs well and to address any concerns you may have. Thank you for choosing Frigidaire, and we look forward to assisting you! - Maria

Hello, Quita242. Thank you for your feedback! We’re glad to hear things are mostly going well with your new fridge, though we’re sorry to learn about the issues with the freezer light and the odor. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Christi