So far the laptop was easy to set up and runs nicely. It starts up and shuts down fast. When multiple apps are open, the operating system and apps run smooth. The only negative is how long it took to receive it.
Problems going from one HP computer to another HP computer
on October 13, 2025
Posted by: Lorraine D.
Verified Purchase:Yes
Having a serious problem trying to add my printer. Been trying for quite some time and not adding that device. Discovered the printer was purchasing sometime in 2018 - but nothing wrong with it and working great (it is the HP ENVY 6200 photo series). I am very satisfied with this printer so would you please tell me a way to add the printer to this new HP computer that I now own. Have never had a problem before with what I needed as far as going to one HP computer to another as I have had this time. Would you help out so this can be resolved?
The PC arrived with a minor screen issue, a small peeling spot that's visible but doesn't currently affect functionality. However, I'm unsure if it might worsen over time, so I decided to let it go for now. Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it. If the issue continues or worsens, I plan to use the warranty.