The PC arrived with a minor screen issue, a small peeling spot that's visible but doesn't currently affect functionality. However, I'm unsure if it might worsen over time, so I decided to let it go for now. Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it. If the issue continues or worsens, I plan to use the warranty.
We bought our HP laptop to do some work using the internet. The set up was easy!!! Very important for nontechy people. ;) a lot of questions popped up while setting up. Some I wasn’t sure of, could I go back later? Was it a one time thing? If not…. Where you find it again? It would be nice to make that clearer. Great screen size. I’m happy with it because I can do what I need to.
I have thought for many years that all PC Manufacturers should make it easier for all of their customers to understand & execute (or ai now to automatically execute) all necessary steps to keep their personal data Safe & their PC's running smooth as new for however long they have them. Most do not understand about all of settings, virus protections, etc. Maybe some sort of Simple Checklist / Program to be opened upon New Purchase - ?
I customized this laptop, so it has decent specs. Using it for personal stuff, but it boots up quickly, everything runs smoothly on it so far, even my audio editing software.
Problems going from one HP computer to another HP computer
on October 13, 2025
Posted by: Lorraine D.
Verified Purchase:Yes
Having a serious problem trying to add my printer. Been trying for quite some time and not adding that device. Discovered the printer was purchasing sometime in 2018 - but nothing wrong with it and working great (it is the HP ENVY 6200 photo series). I am very satisfied with this printer so would you please tell me a way to add the printer to this new HP computer that I now own. Have never had a problem before with what I needed as far as going to one HP computer to another as I have had this time. Would you help out so this can be resolved?