Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home - Ivory
Average customer rating
4.9
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
39
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
42 out of
42)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home - Ivory
Customer Rating
5
AI-Powered Laundry: A Busy Mom’s Ultimate Time-Sav
on September 20, 2025
Posted by: ThePlusOne
from Orlando
Gender:Female
[This review was collected as part of a promotion.] This had to be the most efficient washer I have ever owned. The optimal use of AI, even when doing the laundry, is very productive since there are so many options and types of washing times available for this set. For once, I actually enjoy doing laundry and mess around with the other functionalities that these washer is capable of! These are actually highly recommended for any family who are so busy with non stop school sports, messy parties and just any busy households.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great thinking Washer
on September 20, 2025
Posted by: Jennymac2018
from Orlando
Gender:Female
[This review was collected as part of a promotion.] New baby household, and this washer couldn't come at a better time! I have had to close the doors in my laundry room with my previous sets, as they tend to shake and end up all over the place, and when I did my first cycle, this washer remained in place and was so quiet that I felt confident that I could do my laundry without waking up the baby. I was also able to listen to Spotify or check on my laundry through the app since I was able to add it to my SmartThings app.
The extra cycles and AI cycles features of this washer are a huge plus and one I have never encountered before! The capabilities and features are well thought out and well incorporated into the washing machine. It is very efficient in space saving, water consumption, energy consumption, and just very convenient to use at any time! I cannot wait to see what other features they plan to add in the future! Well done with this model for sure!
The extra cycles and AI cycles features of this washer are a huge plus and one I have never encountered before! The capabilities and features are well thought out and well incorporated into the washing machine. It is very efficient in space saving, water consumption, energy consumption, and just very convenient to use at any time! I cannot wait to see what other features they plan to add in the future! Well done with this model for sure!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung has made it easy to do Laundry
on September 26, 2025
Posted by: Anonymous
from Lakeview terrace
Gender:Male
[This review was collected as part of a promotion.] This washer and dryer are probably one of the best two things that I've bought as a set they complement each other the options that the washing machine has I've never seen a washing machine with so many options to clean but Samsung is made it easy they've given you an AI feature which basically knows exactly what needs to be done with the clothes that are in for that load and what they've done to make it even easier is they've let that AI feature transfer over to the dryer so whatever the washing machine does the dryer does the corresponding task but what a dryer is supposed to do dish washing machine has a pet option where if your pet bed gets dirty toys dirty anything that your pet gets dirty Harry it allows you to put that in press the option and it cleans your pet's toys and or bed by making all the adjustments for you you'll never have to worry if you're putting it on the right setting because Samsung when you're setting everything up it'll go through a series of questions and as you ask those questions when you start washing your clothes it'll give you those options for washing your clothes I'm glad they came out with this because now I enjoy going to the washing machine putting in my clothes. The amount of clothes that you can wash in one load it's it's amazing you can almost wash everything in one load depending on how much clothing you have with the automatic detergent dispenser it makes things easier so you're never putting too much detergent on your clothes and then getting that feeling that you have detergent still on your clothes the spin cycle literally dries your clothes if you had a clothesline you could put them up on the clothesline and everything would be perfect and lastly if you have any of Samsungs products TV tablet phone as you're hooking this washing machine up to the Internet it'll see all of the other Samsung products and it'll send out a notification letting you know when your clothes are done you will not make a mistake if you buy this washing machine and dryer
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing
on September 26, 2025
Posted by: karaellen89
from Spring
Gender:Female
[This review was collected as part of a promotion.] This washer is great! The design is so pretty, and extremely smart. My clothing always come out clean and fresh, thanks to the settings, It saves me time l need by handling any type of load I currently need washed. Since this washer makes laundry so simple, I don’t dread it now and it was easy for my kids to do it . Now when I’m folding laundry, I can also listen to music since there’s a lot cool features on the smart screen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Laundry made easy
on September 30, 2025
Posted by: naveenyamana
from Grafton
Gender:Male
[This review was collected as part of a promotion.] i have been using this washer for a while and it has been a perfect addition to our new home. it is sleek and modern with AI which help in choosing what is the right kind of wash based on the load. It runs very quietly compared to my old machine, which was a huge plus.
It is sleek but yet has big loads comfortable for a family. It handles bulky items like bedding with no issues at all and the wash cycles are perfectly set from having quick washes to eco-friendly wash options. I also appreciate the energy and water efficiency, which makes a noticeable difference on my monthly bills which is huge added benefit.
Overall, this washer is a powerful, and user-friendly taking the hassle out of doing laundry and delivers excellent results every time. Highly recommend it for big families like ours.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek Laundry Powerhouse
on October 2, 2025
Posted by: OralSurgeryNinja4
from MEMPHIS
Gender:Male
[This review was collected as part of a promotion.] As soon as my washer and dryer were delivered, I realized I had received quite the upgrade. Gone are the days with antique looking beige unites with clunky knobs and switches. This unit had luxury written all over it. The black and stainless appearance with a single large touchscreen on the front looked amazing. Probably my favorite feature of the washer is the detergent and fabric softener dispenser. Each has their own reservoir that automatically dispenses the liquid base on the amount of laundry! It even actively monitors the level and will tell you when its running low. It has a number of different cycles and I've found it very easy to switch between them on the touchscreen. I've, however, been using the AI cycle which automatically senses the amount of clothes as well as how dirty they are to adjust the settings. I'm extremely happy with the large capacity as well -- fewer loads is always welcome. It has an entire operating system with apps too! At first I thought this was overkill. I mean, who wants to watch Youtube or listen to Spotify on their washing machine. However, I was folding clothes one day and put a video on and I was hooked! Overall its a wonderful washer and I'd recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
You will not be disappointed!
on October 2, 2025
Posted by: 12playmia
from Stonecrest
Gender:Female
[This review was collected as part of a promotion.] This washer is a reliable workhorse in my laundry room now. Its AI feature options takes a lot of the guesswork out of setting cycles by automatically identifying fabric type and soil level — it definitely beats an average washer. Its SuperSpeed Wash can wash a full load in under 30 minutes with acceptable cleaning quality, which is great when time is an issue.
From a design standpoint, I appreciate the sleek look and ease of the Auto Dispense drawer in that I can pre-load detergent and softener for several loads. It's very quiet and there are plenty of cycle choices available. Of course, with any smart appliances, there is a bit of learning to understand how to get maximum use of all of its smart functions, and some occasional maintenance (seal, filter cleaning) to keep it running smoothly. Overall, 10/10.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Works Better Than Expected
on October 3, 2025
Posted by: PhiDi
from East Rockaway
Gender:Male
[This review was collected as part of a promotion.] This Washer is amazing! Not only does it leave my clothes feeling clean but is smells so fresh. It has convenient slots for the detergent and softener so I don’t have to bother with dispensing it. The best feature for me is that it can alert me through the app when the clothes are done so I can just go back downstairs to pop it in the dryer. It has the cool option to automatically open the door so mildew doesn’t build up. It’s a nice size too that can fit a lot of clothes. Definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders