Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home - Ivory
Average customer rating
4.9
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
39
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
42 out of
42)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home - Ivory
Customer Rating
5
Samsung Bespoke washer & dryer set
on August 25, 2025
Posted by: Brown221
from Poway
Gender:Female
[This review was collected as part of a promotion.] I'm happy with the new Samsung F90 Series Bespoke washer & dryer and the dark gray color. It's the fanciest washer & dryer we've ever had but the display is well designed and easy to use. The washing machine has features that weren't on our previous model (by another brand) such as the detergent auto dispenser for running multiple loads and the automatic opening of the door at the end of the cycle so wet laundry doesn't get musty if left inside too long before putting in the dryer. It would be great if a pedestal set was available (we have the set side by side) so we wouldn't have to bend down to get the loads of laundry in and out of the machines.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Voice command operation
on August 27, 2025
Posted by: Alex901
Gender:Male
[This review was collected as part of a promotion.] Someone in my household mentioned it was hard to figure out how to use the new washer, until I said, - there is nothing to figure out, you can simply talk to Bixby and ask to set the cycle you want and hit start. They were blown away when they realized they could do that, I was too when I figured it out, and seriously, I don't know how it could get easier than that. You can say Bixby, set the washing cycle to whites and hit start. And that's it.
Talking about whites, my white clothes got whiter that ever before after a wash, I don't know what it is but I'm guessing it's because it's truly a smart washer. And of course there is so much more in such a sleak, clean and modern design. You can browse the web, check your security system cameras, watch YouTube, control and review other smart appliances, listen and dance to your favorite Spotify Playlist while you fold your clothes. It's such a smart appliance that it determinantes how much detergent it needs and you don't even have to worry about adding it every time, that doesn't mean you can't still be in control, you can manually set it up as well, so you can spend as much or as little time as you want doing the laundry, the choose is yours. Personally, I'm proud of the choise I made with this washer.
Talking about whites, my white clothes got whiter that ever before after a wash, I don't know what it is but I'm guessing it's because it's truly a smart washer. And of course there is so much more in such a sleak, clean and modern design. You can browse the web, check your security system cameras, watch YouTube, control and review other smart appliances, listen and dance to your favorite Spotify Playlist while you fold your clothes. It's such a smart appliance that it determinantes how much detergent it needs and you don't even have to worry about adding it every time, that doesn't mean you can't still be in control, you can manually set it up as well, so you can spend as much or as little time as you want doing the laundry, the choose is yours. Personally, I'm proud of the choise I made with this washer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Really Great Washer
on August 28, 2025
Posted by: Everywheremusicplays
from Fredericksburg
Gender:Male
[This review was collected as part of a promotion.] The Samsung Bespoke AI Front Load Washer has been really interesting since we received it. I love all the different setting you can choose from and that AI can help make the washer more efficient depending on the type of load. I really enjoy being able to have this hooked up to the Samsung SmartThings app as well. This helps with staying on top of the laundry when it’s completed.
Another interesting thing about this washer is being able to load the laundry detergent and softener in so I don’t have to manually add it myself every load. I also like that you can adjust the amount of detergent you want in each load depending on type of load it may be.
This is a great product and I enjoy all the options that you can choose from.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Washer That Saved My Sanity
on September 2, 2025
Posted by: dscammell1
from Manning
Gender:Male
[This review was collected as part of a promotion.] As a dad with two teenage girls, our laundry room is a non-stop operation, so a washer that can actually keep up is non-negotiable. I believe the Samsung Bespoke Washer WF90F53ADSA5 has saved my sanity. It looks super slick—even the kids think it’s cool—but for me, it's all about how it performs.
This beast handles everything we throw at it, from the ridiculous amount of sweaty tennis outfits to the endless pile of school clothes and some “Sunday best" dresses. The drum is huge, which means I’m doing far fewer loads, and the cleaning power is legit. Stains that would normally require a pre-soak are just ... gone. Plus, it’s so quiet I can run a load late at night without worrying about waking anyone up.
The smart features are a lifesaver. Being able to check the cycle status from my phone while I'm streaming is a huge win. Actually, being able to set up the cycles using my SmartThings app is so simple and easy to do! This has definitely given me bonus “Tech Dad” points! Honestly, the Samsung Bespoke Washer is built to handle the chaos of a busy family. It looks great, it works hard, and it's made my life a whole lot easier.
This beast handles everything we throw at it, from the ridiculous amount of sweaty tennis outfits to the endless pile of school clothes and some “Sunday best" dresses. The drum is huge, which means I’m doing far fewer loads, and the cleaning power is legit. Stains that would normally require a pre-soak are just ... gone. Plus, it’s so quiet I can run a load late at night without worrying about waking anyone up.
The smart features are a lifesaver. Being able to check the cycle status from my phone while I'm streaming is a huge win. Actually, being able to set up the cycles using my SmartThings app is so simple and easy to do! This has definitely given me bonus “Tech Dad” points! Honestly, the Samsung Bespoke Washer is built to handle the chaos of a busy family. It looks great, it works hard, and it's made my life a whole lot easier.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Beyond Smart
on September 11, 2025
Posted by: TechHedonist
from Spring
Gender:Male
[This review was collected as part of a promotion.] This washer is a huge step forward. Smart and AI are usually buzzwords but Samsung has really done something with this washer. You can add it to smart things directly from their display, just don't try do add them from your phone at the same time, you'll just confuse yourself and the system. I love the automatic soap and fabric softner dispenser, these units are truly built for the modern smart home. There is every possible wash and dry cycle you could ask for, from Normal, to heavy duty, to bedding, to delicate, if you can think it, this set has it. The washer performance is top notch, my clothes were almost dry when I took them out, thanks to the excellent spin cycle. That just makes the job of the dryer easier.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Worth The Wait
on September 19, 2025
Posted by: gaetane103
from East Rockaway
Gender:Female
[This review was collected as part of a promotion.] I was looking forward to this machine and glad I waited. The Samsung washer was easy to install and has so many great features. I love that i can track the progress of the wash from an app. I’ve washed my clothes with the AI customizer and it did a good job. I feel like it gets the clothes at an optimal level of clean that when you toss it in the dryer it doesn’t take as long to dry. All in all a great washer and would recommend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Smart Washing Machine
on September 19, 2025
Posted by: Eaton1008
Gender:Male
[This review was collected as part of a promotion.] AWESOME PRODUCT! We got our washer and dryer combo and were AMAZED by the technology immediately! The ability to run my cycles from my phone is insane! I can watch and listen to music on the built in YouTube or Spotify apps. The washer is quiet and does an AWESOME job. 10/10 recommend this product!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
So many options
on September 20, 2025
Posted by: moconitrillo
from Inglewood
Gender:Male
[This review was collected as part of a promotion.] It's nice to have a washer with so many options inside our condo. No more having to wait for my neighbors finish using 1 of the complex's 3 washers. It's annoying especially when they're not transferred to the dryers in a timely manner. The washer is large enough to wash anything from curtains to our bed comforter. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders