Customer reviews from Samsung US
Samsung - 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home - Ivory
Average customer rating
4.9
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
39
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
42 out of
42)
Customer Reviews for Samsung - 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer with AI Home - Ivory
Customer Rating
5
All the Bells and Whistles
on August 5, 2025
Posted by: nbrandt84
from WEST MILTON
Gender:Female
[This review was collected as part of a promotion.] I’m really enjoying my new Samsung washer with AI technology. This washing machine has all of the bells and whistles and then some. There are a multitude of options already preloaded that you can use to get your clothes nice and clean. There is also the option to pre-load your detergent and your softener so you don’t have to remember to add that every single time. It makes loading and pressing play to get the job done so much faster. It’s also good because I don’t have to tell anyone how much of anything to put in the washing machine does it for me. I also like the technology to have a message sent to my phone that my laundry is finished. If I can’t get to it right away, there is also an option to run a wrinkle reducing cycle that continues to steam my clothes until I have time to get them out of the washing machine. If you are into a lot of options, you can always just use the AI cycle. This option will work to determine how dirty the clothes are and how much time they should actually be in the washing machine to get clean. This is a great catch all for any cycle of any clothes to get the job done. The sleek design looks really nice in my laundry room and I like that there is the option to stock the dryer on top of the washing machine. This is a great space saver. The extra functions such as YouTube and ring doorbell loaded onto the machine, seemed silly at first, but they have actually come in handy. It’s really amazing all of the advanced technology this washing machine comes with. Dishwasher also has a very large capacity. We have been able to fit in a king comforter and a rug at separate times, and the capacity is large enough that each was cleaned very well when we took them out of the washing machine. If you are someone who likes having the bells and whistle and lots of options, this is the washing machine for you!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Impressive technology
on August 6, 2025
Posted by: eddieTP
from Austin
Gender:Male
[This review was collected as part of a promotion.] I'm very impressed with the Samsung Bespoke AI Front Load Washer and Dryer set, a gorgeous modern design in dark steel finish, the only downside is that now I'll have to remodel my laundry room to match the looks.
The washer and dryer are incredibly capable, they have a lot of space, and provide a multitude of options to choose from when it comes to customizing the washing and drying, and in case you are unsure, let its AI decide how to better handle the work.
The technology is just incredible, a colorful touch screen display, with supports for multiple applications, like Youtube or Spotify to make the wait easier, and also sensors and applications that track your water and energy usage.
I'm extremely happy with this acquisition.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Check, check, check
on August 11, 2025
Posted by: adrianlop
from Union
Gender:Male
[This review was collected as part of a promotion.] Okay, why didn't anybody else thought about adding lights inside the washing drum before? What a game changer it is, no more missing socks as now you can actually see inside the washer, and for those that enjoy a show, yes, I'm talking to you, people that love watching your clothes getting washed, yeah, guilty as charged here lol, turn that light on and enjoy!
You got bored? Well, how about watching a youtube video on the built-in screen, or maybe just continue watching the washing show with some Spotify music in the background, thanks to the built-in speaker :).
You got bored? Well, how about watching a youtube video on the built-in screen, or maybe just continue watching the washing show with some Spotify music in the background, thanks to the built-in speaker :).
You can already tell I'm in love with this washer right? Well, I haven't even gotten to the washing part, with the drum size I can finish faster, clothes get washed properly with all the different washing cycles this machine has, don't know which one to select? Well, let the AI washing cycle do it itself.
There's soooo many things I love about this washer, the detergent tanks that dispense the right amount of it so you don't have to be dealing with washing your measuring cups or even trying to figure out how much detergent you need, someone's at the front door but you don't have your smartphone with you to see who's there? Answer it straight from the washer with the ring app; the automatic door opening after the cycle's over? Mind blown.
There's soooo many things I love about this washer, the detergent tanks that dispense the right amount of it so you don't have to be dealing with washing your measuring cups or even trying to figure out how much detergent you need, someone's at the front door but you don't have your smartphone with you to see who's there? Answer it straight from the washer with the ring app; the automatic door opening after the cycle's over? Mind blown.
You in need of a new washing machine? I'm telling you, this is the ONE.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Huge Surprise
on August 11, 2025
Posted by: melimelimelmel
from Fredericksburg
Gender:Female
[This review was collected as part of a promotion.] The Samsung Bespoke AI Front Load Washer has been a big change in the way I do laundry. Being able to connect the washer to my Samsung SmartThings app and it notify me when my wash cycle is done has been amazing. Being able to have the app send me notifications helps me be more efficient in getting my laundry done.
I really enjoy being able to fill the washer with laundry soap and get a reminder when it needs to be refilled when empty. It’s so much easier than having to add laundry every time along with being able to adjust how much soap needs to be in each load is great. Another plus to this washer is all the different ways you can wash different loads of laundry based on its type.
One of my favorite things about this washer is the touchscreen and the sleek look of the washer itself. This washer is going to look great in my renovated laundry room.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love this washer
on August 15, 2025
Posted by: RLBillings1
from Kyle
Gender:Female
[This review was collected as part of a promotion.] Clean clothes have never been easier! AI OptiWash+ automatically senses the load’s weight and dispenses the perfect amount of water and detergent. It even detects the clothes im washing and monitors soil levels, adjusting detergent or rinse time when needed. The built-in detergent reservoir prevents overuse (a lifesaver in my house since my kids love to overpour!). The sleek design looks amazing, and the SmartThings app lets me check cycle progress even when I’m away from home.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Overall good washer
on August 22, 2025
Posted by: jonny5t
Gender:Male
[This review was collected as part of a promotion.] Overall, this is a good washing machine. It has great menu options and does a good job washing clothes. The cycles are short and it gets the job done. Overall, would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Features
on August 25, 2025
Posted by: ShawnB1
from Kyle
Gender:Male
[This review was collected as part of a promotion.] I've been really impressed with my Samsung washer. The SmartThings connection is one of those features I didn't think I'd use much, but now I love getting that notification when a load is done. Theres no more forgetting wet clothes in there for hours! The automatic detergent dispenser has been a lifesaver, especially with my kids doing their own laundry now. They dont exactly measure soap, so having it dispensed automatically means no more soap overload situations. Plus, when they just need to wash a couple shirts or gym clothes, there's actually a small load setting that doesn't waste a ton of water. It's those little things that make daily life easier!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Makes Laundry Day So Much Easier
on August 25, 2025
Posted by: usamanasir
from Carrollton
Gender:Male
[This review was collected as part of a promotion.] I’ve been really happy with my Samsung washer. It is large enough to handle big loads, which saves me a lot of time. I love that it has variety of wash options from small loads, delicates to AI opt.
The smart feature has made my life easy. I don’t have to measure detergent every time since it auto-dispenses, and the AI settings adjust the wash based on the load. Even little things like the door opening on its own at the end and the self-cleaning drum are super convenient.
The design feels durable and thoughtfully made, which gives me confidence it will last. For anyone who has never used this product before, I would say it’s definitely worth trying you’ll notice the difference right away. Overall, it’s been a great addition to my home and I highly recommend it.
The smart feature has made my life easy. I don’t have to measure detergent every time since it auto-dispenses, and the AI settings adjust the wash based on the load. Even little things like the door opening on its own at the end and the self-cleaning drum are super convenient.
The design feels durable and thoughtfully made, which gives me confidence it will last. For anyone who has never used this product before, I would say it’s definitely worth trying you’ll notice the difference right away. Overall, it’s been a great addition to my home and I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders