I hate it. It’s not working and since it’s 90 days out, I’m working with someone on line trying to troubleshoot this. I’ll be honest with you, my husband bought this and while I know do the cooking on the grill as he has dementia and can no longer run the thing. I’m almost 70 yrs old and now trying to figure out how to fix everything. There’s got to be a more user friendly way to get this done. And no, it should have lasted longer than 6 months
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, February 22, 2026
We appreciate your feedback. Thank you for your patience while troubleshooting with our team. We will do everything necessary to ensure you are able to enjoy your new grill.
New grill issues are usually easy to resolve, and it is often as simple as replacing the LP gas tank or adjusting your grill-lighting technique.
Please look for a follow-up email from our Specialist team soon. Thank you!
Excellent quality and craftsmanship. This is the third Weber gas grill I have purchased. My first was almost 10 years ago and I sold it last year when I purchased a pellet smoker. The second I bought as a wedding gift for my son and his wife about 6 years ago (they are still using it). I missed my Weber gas grill and this spring decided to purchase my third one. I love this grill, especially the sear zone!
I purchased a new grille when the base on my old Spirit finally rusted to the point where it forced replacement.
Overall, the new grille is shinier and looks well engineered, though there are some changes that are a step backwards.
There is no longer a spring scale on the propane tank to show how full it is. So I have to use my calibrated arm to lift the tank.
The grille ignition system seems to have taken one step forward, one back. No longer a batter powered spark, but it's working so far. Each knob needs to be ignited separately, on my old grille only one bank was lit, and the other caught from that. Also, igniting a burner causes a large flame to spew horizontally. It's not a hazard, and is a really good indicator that the gas is lit.
My biggest complaint is that the cover of the grille flexes and catches on the bottom if you don't open it with your hand in the center of the handle. This is a bit of a pain, as it hilights not only that the top is made of thinner/cheaper materials, but it also forces me to think about positioning my hand in a procedure that should literally be a no brainer.
Leaving on a positive note, the grille heats very quickly and seems to use less propane, all very much appreceated.
This is my second Weber grill as my first one lasted &:served us well but it was time to replace it. On this grill I added the flat top griddle insert which I really like .
cook time runs extra 10 plus minutes, Temp setting increase 350 to 450. stakes, corn. tray of vegs.
I would recommend this to a friend!
Response from weber.comBy Weber grills, April 1, 2026
Congratulations on your new Spirit E-425. We appreciate your feedback. It can take some getting use how the new grill cooks. If you need any further assistance please reach out to us direct. Thank you for being a long time Weber fan!