I highly recommend this grill. Awesome Weber quality, easy cleanup, and grill is ready to go in minutes. I would purchase again. I prefer charcoal when time permits, however I do enjoy using this gas grill.
The burner lighters are very problematic to ignite the gas. Each time I use the grill I must try and retry the igniters.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 3, 2025
We appreciate your feedback and we apologize for the frustration when lighting your new grill. We expect the burners to light very easily, and we would like to help troubleshoot the ignition trouble!
We stand by our valued Weber fans and back our grills with a generous warranty. Please look for our email outreach soon! Thank you!
I haven't had that much time with the unit yet so maybe once I'm used to the grill I'll have a different opinion. I'm currently using the griddle insert for the Spirit. I love that, plenty of space and pretty decent to clean. I wish the grill itself was wider. Given it's a 4 burner grill, I would like more grate space so that it is truly a 50-50 split between sq ft for grill and sq ft for the griddle. The temperature gauge doesnt seem to work that well either. I end up using a temperature gun to gauge the temp on both the griddle and the grill.
Response from weber.comBy Consumer Care, Weber, April 7, 2025
We appreciate your feedback and we will ensure it is passed to the right teams, thank you! We are surprised to learn that your grill's thermometer is not working well and we apologize for any frustration.
Your grill is backed by an outstanding warranty. We are here to help! Please look for an email from our Care team soon. Thanks again!
Very difficult to maneuver. Old one had 4 wheels and could move easily. This is heavy and I can't move it out from under the patio without a lot of effort. Awkward!! Why take away the other wheels?
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, April 18, 2025
Thank you for your feedback. Your satisfaction means a lot to us. We are really sorry to hear you are having a difficult time moving the grill around. Our Care team will be reaching out to follow up. Thank you!
This grill perfectly fits our needs, large enough to prepare items for a larger gathering yet compact enough to serve my wife and I alone. Even heat throughout takes the guesswork out of moving the food to different areas of the grate for even grilling, something I had to perfect (with little success) on our previous unit. The Genesis series was a bit too expensive for our tastes so but this Spirit perfectly fit the bill and grills the food just as well.
Missing a part so haven't been able to put the grill together - have had it for 4 weeks now
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, April 24, 2025
Thank you for your feedback. We apologize for the frustration caused by the missing part and delayed replacement. We strive to provide an outstanding experience for our grillers and will bring this feedback to the right teams.
We are here to help! Please look for an email from our Care team soon. Thank you.