Customer reviews from weber.com
Weber - Spirit E-425 4 Burner Liquid Propane Gas Grill - Black
Average customer rating
4.4
(435 Reviews)
Rating breakdown 435 reviews
5 Stars
280
4 Stars
94
3 Stars
35
2 Stars
7
1 Star
19
88%of customers recommend this product.
(
304 out of
344)
Customer Reviews for Weber - Spirit E-425 4 Burner Liquid Propane Gas Grill - Black
Posted by: Candy Jo
from Montréal, Canada
Expertise:Intermediate
Verified Purchase:Yes
Sturdy, and heats evenly. Large surface area, great for cooking for a party.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Maine grill guy
from Kennebunk ME
Verified Purchase:Yes
my last Weber grill lasted 27 years, till rust did it in - hope this one lasts as long. I like the 'sear' setting!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: BGLC
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Our previous Weber grill lasted more than 20 years and was easy to use. It had a handy push-button starter. We were debating whether to purchase a Genesis or a Spirit as a replacement and ultimately settled on the Spirit because of the cost. The Spirit is harder to light. Unless you see the flame immediately upon turning one of the knobs, there seems to be no way to determine if the burner is actually lit outside of placing your hand over the open grill. And they don't light consistently. The Spirit does not seem to retain heat as well as our old grill and the handle gets hot to the touch. Given the price of the grill, it should come with four casters to make it easier to move. It's still early, but so far we are not impressed.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 24, 2025
We appreciate your feedback on the Spirit E-425 Gas Grill, and we are sorry to hear about your disappointing experience with the grill. Your satisfaction is our top priority, and we are here to help get you the best grilling experience with your grill. Please look for an outreach email from our Care Team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Anonymous
Verified Purchase:Yes
I think this this product is made like crap. The product rested within a month and a half when we called your customer service. They are absolutely awful. They sent us out a product to try and correct and take the rest away. It didn’t work so we proceeded to call them back we were hung up on several times spoke to somebody. He was extremely nasty and rude and told us they would not replace the grill and refused to put us on with the supervisor when I’m really upset about is that we paid all this money for this girl and why would we have done this? If the product wasn’t gonna hold up to its name then we would’ve bought something from a different vendor at a much cheaper price extremely upset and Weber doesn’t care. I am actually shocked with their customer service.
Response from weber.comBy Consumer Care, Weber, September 24, 2025
Thank you for your feedback. We sincerely apologize for the inconvenience this experience has caused you. Please know that we work continuously to improve our products and consumer experience. Your feedback is very important to us, and we will be sure to relay your feedback to the appropriate team for review and improvement. Thank you!
Written by a customer while visiting weber.com
Posted by: Bob S A
Verified Purchase:Yes
Weber is top grill,last for ten years or better. Cant go wrong with a Weber.
Written by a customer while visiting weber.com
Posted by: Geodem
from Montreal
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought this one month ago. The cover arrived unusable. The assembly was horrible. Parts misaligned, rivets missing and paint chipped. There was no quality control at all. I expected so much more from Weber. I was shipped another complete cover. I’m satisfied but still disappointed.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 26, 2025
Your feedback is very important to us! We are sorry to hear the lid was damaged out of the box. We understand this is a frustrating experience, and we apologize for the inconvenience. We will be sure to relay this experience to the relevant team for improvement. Thank you!
Written by a customer while visiting weber.com
Posted by: Red Baron
from Michigan
Verified Purchase:Yes
The grill works very well, I need to get used to how hot it gets and adjust my cooking times. Our old grill was 25 years old.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Martiniman
from Belgium
Verified Purchase:Yes
Impressive grill. Easy to start, even heat across the entire grilling area. Burners work very well. It can be difficult to gauge the heat since there is very little flame up, but that goes with getting a new and modern grill. The only negative...you must use one of the side trays to move the grill around...a firmer, more solid handle would be best.
I would recommend this to a friend!
Written by a customer while visiting weber.com