The grill works great and it features are what i was looking for. The only issue is the shelves double as a handle to move it around, but the metal is to thin and the shelf bends upwards when lifting it to roll it to another spot. This leaves the shelf bent upward and i have to push it down to level it. It will break eventually.
Grill arrived with a manufacturing defect in the gas hose line related to the mounting bracket. Several calls to Weber and they sent someone to fix it. In addition, it has not gotten hot enough even on the highest setting to efficiently cook chicken, burger or steak, so I have to cook everything over the Sear Setting. Overall I have not been impressed with this grill and would not buy again.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 22, 2025
Your feedback is very important to us. We are sorry to hear about the defect in the gas hose and the low heat on the grill. We are here to help. Please look for an outreach email from our Care Team soon. Thank you!
Its okay. .. I appreciate lifting the lighter cover on grill. I bought for 4 burners and havent really figured out the 2 searing burners. I am more careful on grease and cooking cuz I HATE CLEANING THE GRILL. I hope the igniters will last longer than 2 summers stored in our cold / hot climate .
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, September 20, 2025
Thank you for sharing your feedback and for being part of the Weber family. The two red Boost Burner knobs will unleash 40% more power in the Sear Zone, providing bold, flavorful sear marks on your steaks or burgers. You can find more grilling tips on our Spirit grills and delicious recipes on our YouTube and social media pages. Please don’t hesitate to reach out to us by phone or email if you need further assistance. Thank you!
Great Grill! We just switched from full charcoal to this gas grill! My oldest son just purchased this exact model, and he raved about it! So, we purchased it. I'm very pleased with the grill. I would have given it a 5-Star review, but after the purchase, i was not able to find a "Weber" griddle for it. So, I hunted down a griddle that would fit and modified the original grate and now it's perfect!
I would recommend this to a friend!
Response from weber.comBy Consumer Care, Weber, September 18, 2025
Your feedback is important to us. We are sorry to hear about the difficulty in finding the correct griddle insert for your grill. Our Care Team will follow up with you shortly. Please look for an outreach from us soon. Thank you!
Another great Weber grill. The Spirit E-425 is a great grill. Easy assembly, everything fit perfect. Washed it. Added the propane tanks grilled burgers that day .