This grill heats up exceptionally well. Sometimes it is too hot. I have to keep the sear station burners completely off and the other two on a medium to low setting.
I have tried to use it 4 times. The regulator hose seems to have a leak. The gas hisses terribly when I open the tank. I paid a lot of money, and so far I can’t use it.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, July 28, 2025
Thank you for your feedback. We are sorry to learn about the disappointment caused by a gas leak. We recommended checking the LP tank for a damaged gasket and doing a soapy water leak test.
A member of our Care team is here to help! Please look for our email soon. Thank you!
Grate is hard to clean. Not sure if a stainless grate would be easier to clean, but if so there should be clearer directions on this
I would recommend this to a friend!
Response from weber.comBy Weber grills, July 29, 2025
Thank you for your feedback. Happy to help with instructions for cleaning your cooking grates. We recommend cleaning your cooking grates every time you use your grill. Simply preheat the grill on high for 15 minutes, with the lid closed, and then brush the grates clean with a Weber Stainless Steel Grill Brush. For a more thorough cleaning, use our Grate Grill Cleaner and scrubber pads. Hope this is helpful. Our Care team is reaching out to follow up. Thank you!
A big improvement over my 25 year old grill. Well built even if that makes it a bit heavy to move around the deck. Only improvement would be if I could turn down flame lower for slowing cooking.
Nice barbecue, heats evenly. Wish it had casters as it is quite heavy and a little difficult to move around. Would be nice if the table sides folded down as it takes up a fair amount of room. Happy with the purchase.